BigCommerce review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
BigCommerce suits small businesses and enterprise teams that want sites, stores and landing pages from a single platform. Entry starts at $39, above the €13.15 median across compared brands, and the only route in is a 15 day trial rather than a free plan.
Key facts
- Best for
- Small stores and enterprise teams that need site, store and landing pages managed from a single platform.
- Price from
- $39 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- E-commerce plan price
- $39 (Source, checked September 26, 2026)
- Transaction fee
- 0.6% to 2% (Source, checked September 26, 2026)
- Free trial length
- 15 days (Source, checked September 26, 2026)
- Builder type
- Site, Store, Landing (Source, checked September 26, 2026)
- Legal entity
- BigCommerce Pty. Ltd. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2009 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free trial
- Official website
- bigcommerce.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- LinkedInXyoutube.comfacebook.com
Pros and cons
Pros
- Covers sites, stores and landing pages together, since site, store and landing all sit in a single platform
- Support runs on email, chat and phone, so help arrives by phone or chat as well as by email
- A 15 day free trial gives sellers a full look before the entry plan at $39 starts billing
- Serves the small business and enterprise audience directly, so small shops and enterprise teams can sit under the same vendor
Cons
- No free plan, so the 15 day free trial is the only taste before the $39 entry plan takes over
- A 0.6% to 2% transaction fee applies per transaction, where the group median fee is 0%
- Entry at $39 sits above the €13.15 median across compared brands, so costs start above the middle of the range
Who it suits
- Small businesses selling online that want a storefront and a content site managed from the same platform
- Enterprise teams that need site, store and landing building under a single vendor with phone support included
- Sellers who plan their budget up front, since entry is set at $39 against a €13.15 group median
Who should look elsewhere
- Budget-first creators: Ko-fi starts at $12 and BigCommerce entry sits at $39, a steeper start
- Sellers who want no platform cut per order, because a 0.6% to 2% transaction fee applies to each transaction
- Sellers who prefer local pricing, since Mitienda Uruguay lists plans from UYU 400 rather than the $39 BigCommerce entry
Free plan and trial
BigCommerce has no free plan, so the free tier is not an option here. The way in is a 15 day free trial, close to the 14 day median trial across compared brands. After that, stores run on a paid plan starting at $39.
How BigCommerce compares
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.3
9.3 vs 8.6- 9.3 vs 9.4
- 9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.2
- 9.3 vs 9.1
9.3 vs 8.7
9.3 vs 9.1
9.3 vs 9.3
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3- 9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.0
Where BigCommerce is available
- Available
- Australia, Austria, Denmark, France, Germany, India, Italy, Mexico, Netherlands, Norway, Singapore, Spain, Sweden, United Kingdom, United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does BigCommerce cost to start?+
Entry pricing starts at $39 on the paid plans, and the e-commerce plan price is listed at $39. That sits above the €13.15 median across compared brands, so budget beyond the middle of the range before you commit.
Can I use BigCommerce without paying?+
There is no free plan, so the trial is the only route in before you pay. The alternative is a 15 day free trial, and BigCommerce runs on that trial model, close to the 14 day median for compared brands.
What transaction fees does BigCommerce charge?+
A 0.6% to 2% transaction fee applies per transaction, layered on top of the $39 plan price. The median fee across compared brands is 0%, so this is a real difference to weigh against cheaper storefront platforms.
How do you get support on BigCommerce?+
Support runs on email, chat and phone, so you can reach the team by email, chat or phone as well as through the help centre and the community. Help centre access is also common across the group, at 90%.
What can I build with BigCommerce?+
The builder covers sites, stores and landing pages, so you can put a full site, a store and a landing page on the same account. Sites and stores are the common picks in this group, at 87.2% and 81.9%.
Who is BigCommerce built for?+
The listed audience covers small business and enterprise, so both small shops and larger teams sit in scope. Small business is the most common buyer in the group, at 94.5%, and enterprise sellers are covered here as well.
Who runs BigCommerce and where is it based?+
The company behind the platform is BigCommerce Pty. Ltd., headquartered in the US and founded in 2009. Support and billing both sit with that same company, and the 15 day trial is the entry route.
Sources
- bigcommerce.com/company checked September 26, 2026
Backs: Founded, Headquarters, Legal entity
“2009 Year Founded”
- bigcommerce.com/dm/plan-pricing-updates-2026 checked September 26, 2026
Backs: Transaction fee
“Core 2.0% of eligible order GMV, Growth 1.0%, Scale 0.6%”
- bigcommerce.com/essentials checked September 26, 2026
Backs: Audience, Builder type
“BigCommerce is built to serve businesses at every stage: from small businesses under $5M in online revenue to enterprises earning hundreds of millions.”
- bigcommerce.com/pricing checked September 26, 2026
Backs: E-commerce plan price, Free plan, Free trial length, Pricing model, Price from, Support channels
“BigCommerce's pricing plans are: Core ($39/month), Growth ($105/month), Scale ($399/month), and Performance (starting at $1,499 per month, billed annually*).”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
BigCommerce
Small stores and enterprise teams that need site, store and landing pages managed from a single platform.