Wix review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Wix suits small businesses and beginners who want a single place for a site, a store and hosting, starting from a free plan. The catch is price at entry and renewal: plans start at $17.77 on a 12 term, and the e-commerce plan sits at $29.77.
Key facts
- Best for
- Small businesses wanting a free plan, hosting and a store in a single place.
- Price from
- $17.77 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- E-commerce plan price
- $29.77 (Source, checked September 26, 2026)
- Transaction fee
- 2.9% (Source, checked September 26, 2026)
- Templates
- 2,000 (Source, checked September 26, 2026)
- Builder type
- Site, Store, Landing (Source, checked September 26, 2026)
- Legal entity
- Wix.com Ltd. (Source, checked September 26, 2026)
- Headquarters
- Israel (Source, checked September 26, 2026)
- Founded
- 2006 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
- Official website
- wix.com
Web hosting
- Intro price
- $17.77 to $159.77 (Source, checked September 26, 2026)
- Hosting types
- Web-hosting, Multi-cloud-hosting (Source, checked September 26, 2026)
- Money-back period
- 14 days (Source, checked September 26, 2026)
- Features
- Free-SSL, CDN, Email (Source, checked September 26, 2026)
- Uptime guarantee
- 99.99% (Source, checked September 26, 2026)
- Data centres
- United States, Europe (Source, checked September 26, 2026)
- Intro price term (months)
- 12 months (Source, checked September 26, 2026)
- Legal entity
- Wix.com Ltd. (Source, checked September 26, 2026)
- Headquarters
- Israel (Source, checked September 26, 2026)
- Founded
- 2006 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
Business tools
- Price from
- $17.77 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- Free website builder plan (Source, checked September 26, 2026)
- Templates
- 2,000 (Source, checked September 26, 2026)
- Legal entity
- Wix.com Ltd. (Source, checked September 26, 2026)
- Headquarters
- Israel (Source, checked September 26, 2026)
- Founded
- 2006 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
Domain registrars
- .com first year
- €9.90 (Source, checked September 26, 2026)
- Money-back period
- 14 days (Source, checked September 26, 2026)
- Legal entity
- Wix.com Ltd. (Source, checked September 26, 2026)
- Headquarters
- Israel (Source, checked September 26, 2026)
- Founded
- 2006 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
Email marketing
- Free plan limits
- Free email marketing tool available (Source, checked September 26, 2026)
- Legal entity
- Wix.com Ltd. (Source, checked September 26, 2026)
- Headquarters
- Israel (Source, checked September 26, 2026)
- Founded
- 2006 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
Pros and cons
Pros
- A free plan is included, and Free email marketing tool available means email marketing tooling is available without paying first.
- Hosting is part of the product, spanning web hosting and multi cloud hosting with free ssl, cdn and email on the free tier, so there is no separate host to buy.
- Templates number 2,000 across site, store and landing, which shortens the work before a store can sell.
- Support runs on email, chat and phone, so help is reachable by phone, chat, email and a help centre.
- A 14 day money back period on paid plans, below the 180 upper end in the ranking set.
Cons
- Entry price of $17.77 sits above $12, and the intro term runs 12 months.
- The e-commerce plan at $29.77 is higher than the €6.14 lower quartile in the ranking set.
- A transaction fee of 2.9% applies on top of the plan, against a 0% median across the ranking set.
- Hosting runs in United States and Europe only, so sites serving visitors elsewhere rely on that infrastructure alone.
Who it suits
- Small businesses that need a site, a store and hosting in a single product
- Beginners who want a free plan before paying anything
- Enterprise teams comfortable with a single large platform
Who should look elsewhere
- Shoppers comparing pure transaction fee economics, where Shafrik prices from XOF 9,900 in another currency
- Sellers priced in Uruguay who prefer a local platform starting at UYU 400
- Creators wanting a simple tip page at $12 rather than a full site builder
What happens at renewal
Paid plans are sold on an introductory basis first. The intro price runs $17.77 to $159.77 over a 12 term, which is the number to anchor on at signup. The commitment is annual rather than monthly, so the price readers see at entry and the price that follows later are not the same thing. The standing entry point advertised is $17.77, and what a site costs later depends on the plan chosen, since no single renewal figure is listed. Domains are separate from plans: a .com domain costs €9.90 in the first year, and that is an entry cost for the first period rather than a recurring subscription. Buyers who price a first year on the domain figure alone will still be paying the plan after it renews, so treat the two as different commitments.
What you get free
Wix has a free plan, so a site can exist before any payment is made. The free tier is a website builder plan, and a free email marketing tool is available as part of it. Hosting is included rather than sold separately, and the free tier carries free ssl, cdn and email so the basics of security, delivery and email sit under the plan instead of as add-ons. There is a free plan rather than a timed trial, which means the site keeps existing at no cost instead of expiring. Paid plans are the other side of this: a 14 day money back period applies there, so anyone moving up from the free plan can test a paid plan for a short window first. Readers weighting entry cost should note the free plan is the cheapest route in, and the free plan is a full builder rather than a demo.
How it compares on our data
Wix sits mid table on the numbers buyers weight most here. On e-commerce plan price it ranks 111 of 160, which is the weakest of them. On price from it ranks 140 of 199, a broad set where most builders start lower. On transaction fee it ranks 73 of 78, so payments cost sits closer to the better end than entry pricing does. The pattern is consistent: the fee on a sale is competitive for its group, while the plan you buy and the commerce plan sit above the middle. The ranking set is wide, so read positions as placement in a large pool rather than as a direct gap. For anyone weighing cost against offer, this is a platform where the fee is less of an obstacle than the subscription.
The company behind it
Wix is operated by Wix.com Ltd., headquartered in Israel, and was founded in 2006. The audience it addresses runs from beginners through small business to enterprise, which is a wide span for one product. Support is the stronger side of the operation: channels cover email, chat and phone, so a reader can reach a person by phone or chat rather than by form alone. The company behind the platform is the same one that runs the hosting and the domain business, since a site, a domain and hosting can all sit with one provider. That consolidation is the main structural fact, and it is what lets a single subscription cover hosting and the site at the same time.
How Wix compares
Wix vs ScalaHosting9.4 vs 9.2
9.4 vs 9.29.4 vs 9.2
- 9.4 vs 9.3
Wix vs 20i9.4 vs 8.6
- 9.4 vs 9.4
- Wix vs WebHosting9.4 vs 9.2
- 9.4 vs 9.2
Wix vs Krystal Hosting9.4 vs 9.2
9.4 vs 9.4
- 9.4 vs 9.1
9.4 vs 8.5
- Wix vs netart9.4 vs 8.6
- 9.4 vs 8.7
- 9.4 vs 8.0
9.4 vs 9.3- 9.4 vs 9.5
Wix vs HostPapa HK9.4 vs 9.4
- 9.4 vs 9.3
9.4 vs 9.2
9.4 vs 9.2
9.4 vs 9.1
9.4 vs 9.1- 9.4 vs 9.0
- 9.4 vs 8.9
9.4 vs 8.9
9.4 vs 8.5
9.4 vs 8.0
Frequently asked questions
What does Wix cost to start?+
Plans start at $17.77, and paid plans open at $17.77 to $159.77 over a 12 term. A free plan is available first, so nothing has to be paid before that. E-commerce work sits on a separate tier at $29.77. A .com domain adds €9.90 in the first year.
Is there a free Wix plan, and what comes with it?+
Yes, a free plan is included, and it is a website builder plan rather than a limited demo. Hosting comes with it, along with free ssl, cdn and email. A free email marketing tool is also available. The free plan keeps the site running at no recurring cost.
How much does Wix charge per transaction?+
The transaction fee is 2.9% on Wix Payments. On our data that ranks 73 of 78, which is stronger placement than the plan prices. The 0% median across the ranking set shows most builders sit at a lower figure. Buyers running high volume should weigh this against plan cost.
Can I get my money back from Wix?+
Paid plans come with a 14 day money back period, so a short window to change your mind. That is shorter than the 30 upper quartile in the broader set, so plan carefully if you are unsure. The 12 term is the commitment you are testing against.
What can I build on Wix?+
Wix covers site, store and landing, so sites, stores and landing pages are all in scope. There are 2,000 templates to start from, which removes most of the blank page problem. Hosting is bundled with web hosting and multi cloud hosting and a 99.99% guarantee. For a store, the commerce plan is the tier that matters.
Where does Wix run its hosting?+
Data centers sit in United States and Europe, so hosting is regional rather than global. That placement is worth checking against where most visitors are. The uptime guarantee is 99.99% on the free web hosting offering. Buyers outside those regions are relying on that infrastructure alone.
Who is Wix built for?+
Wix names beginners, small business and enterprise as the audiences it serves, running from first time builders to enterprise teams. In practice the fit is strongest for small businesses wanting a site and a store in a single subscription. Beginners can start on the free plan and move up later.
How does Wix handle support?+
Support covers email, chat and phone, which includes phone and chat as well as email and a help centre. Phone access matters for anyone blocked mid build, and it is less common in this category. The company is Wix.com Ltd., based in Israel and founded in 2006.
Sources
- support.wix.com/en/article/wix-payments-processing-fees-7... checked September 26, 2026
Backs: Transaction fee
“Credit/Debit Card (excl. American Express): 2.9% of the transaction amount + 0.30 USD”
- wix.com checked September 26, 2026
Backs: Usage limits
“Create a Free Website”
- wix.com/about/terms-of-use checked September 26, 2026
Backs: Legal entity
“a binding and enforceable legal contract between Wix.com Ltd. and its affiliated companies and subsidiaries worldwide”
- wix.com/about/us checked September 26, 2026
Backs: Audience, Founded, Headquarters
“from businesses and creators to agencies and enterprises”
- wix.com/domains/domain-pricing checked September 26, 2026
Backs: .com first year
“Starting price for 1 year - .com - EUR 9.90”
- wix.com/features/email-marketing checked September 26, 2026
Backs: Free plan limits
“Free Email Marketing Tool”
- wix.com/free/web-hosting checked September 26, 2026
Backs: Data centres, Features, Hosting types, Uptime guarantee
“This network consists of three data centers situated in the U.S. and Europe, along with over 200 Content Distribution Network (CDN) nodes”
- wix.com/plans checked September 26, 2026
Backs: E-commerce plan price, Free plan, Intro price, Intro price term (months), Pricing model, Money-back period, Price from, Support channels
“Core $29.77 mo (Basic eCommerce)”
- wix.com/website/templates checked September 26, 2026
Backs: Builder type, Templates
“Type: One Page, eCommerce, Portfolio & CV, Blog”
Compiled from 9 source pages, checked September 26, 2026. We did not open an account.