Dewaweb review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Dewaweb suits Indonesian small businesses that want one supplier for hosting, domains and email, with a refund window that is longer than most rivals. Cloud hosting, cloud VPS and PaaS sit in the same range, entry pricing starts at IDR 35,000 and renewals hold at IDR 35,000, so nothing changes at the second invoice.
Key facts
- Best for
- Indonesian small businesses wanting hosting, domains and email from one supplier
- Intro price
- IDR 35,000 (Source, checked September 26, 2026)
- Renewal price
- IDR 35,000 (Source, checked September 26, 2026)
- Hosting types
- Cloud hosting, Cloud VPS, Paas, Domain, SSL (Source, checked September 26, 2026)
- Money-back period
- 90 days (Source, checked September 26, 2026)
- Websites allowed
- 1 addon domain on the entry plan, unlimited addon domains on top plans (Source, checked September 26, 2026)
- Features
- Free-SSL, Backups, Email (Source, checked September 26, 2026)
- Uptime guarantee
- 100% (Source, checked September 26, 2026)
- Intro price term (months)
- 12 months (Source, checked September 26, 2026)
- Legal entity
- PT DEWAWEB (Source, checked September 26, 2026)
- Headquarters
- Indonesia (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Official website
- dewaweb.com
Website builders
- Price from
- IDR 35,000 (Source, checked September 26, 2026)
- E-commerce plan price
- IDR 35,000 (Source, checked September 26, 2026)
- Builder type
- Site (Source, checked September 26, 2026)
- Legal entity
- PT DEWAWEB (Source, checked September 26, 2026)
- Headquarters
- Indonesia (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
Domain registrars
- Money-back period
- 90 days (Source, checked September 26, 2026)
- Legal entity
- PT DEWAWEB (Source, checked September 26, 2026)
- Headquarters
- Indonesia (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
Pros and cons
Pros
- Renewal price matches the entry price of IDR 35,000, so there is no step up at the second invoice
- A 90 money-back period, well past the 30 typical across the group
- Free SSL, backups and email all sit in the entry bundle: free ssl, backups and email
- Support covers email, chat and phone, including phone and a help centre
Cons
- The entry plan allows one addon domain, with unlimited addon domains only on top plans
- Hosting types span cloud hosting, cloud VPS and PaaS at cloud hosting, cloud vps and paas, so a single entry price does not cover every type
- Pricing is quoted in IDR only, which makes direct comparison with plans priced elsewhere awkward
Who it suits
- Small businesses in Indonesia that want hosting and email on one invoice
- Site owners who value a long refund window over a lower entry price
- Buyers who need a range of hosting types under a single supplier
Who should look elsewhere
- Shoppers who want a free plan, since entry pricing starts at IDR 35,000
- People who need many extra domains on the cheapest tier
- Anyone who prefers hosting.cl, Render or Afrihost and wants a price in another currency
Intro and renewal prices
The entry plan is priced at IDR 35,000 and the first term runs 12. Renewal comes in at IDR 35,000, the same figure, which is the clearest thing on this page: no jump when the term rolls over. Cloud hosting, cloud VPS and PaaS are all listed, so the entry figure covers the start of the range rather than every product. The e-commerce plan price is also IDR 35,000. The 90 money-back period is worth more here than the entry price, since it is well above the 30 seen across hosting providers.
The company behind it
Dewaweb trades as PT DEWAWEB and is headquartered in Indonesia. It was founded in 2014, which puts it behind several longer established European hosts but ahead of most newer entrants. Support runs through email, chat and phone, so email, chat, phone and a self-serve help centre are all listed. The company also runs its own site builder, with site products on offer and a builder-led approach to hosting.
How Dewaweb compares
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.3
9.3 vs 8.6- 9.3 vs 9.4
- 9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.2
- 9.3 vs 8.6
- 9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.3
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3- 9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
Where Dewaweb is available
- Available
- Indonesia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Dewaweb cost to start?+
The entry plan is priced at IDR 35,000 and the first term runs 12. Pricing runs from IDR 35,000 across the range, and the entry bundle already includes free SSL, backups and email.
Does the price go up at renewal?+
No. Renewal is listed at IDR 35,000, the same as the IDR 35,000 entry figure. Dewaweb also prices the e-commerce plan at IDR 35,000, which is the same level.
How long is the money-back period?+
Dewaweb offers 90 of cover, which is longer than the 30 period typical across hosting providers. That gives a long window to test a site before deciding to keep it.
What kinds of hosting are on offer?+
The range covers cloud hosting, cloud vps and paas. Cloud hosting and cloud VPS suit most small sites, while PaaS is there for apps that need more control than shared space gives.
How many websites can I run?+
One addon domain comes with the entry plan, and top plans allow unlimited addon domains. Businesses running several properties should budget for a higher tier rather than the first plan.
How do I get support?+
Support runs through email, chat and phone, covering email, chat, phone and a help centre. Phone and chat sit alongside the self-serve help centre for quicker answers.
Who is Dewaweb aimed at?+
Dewaweb targets small business and enterprise. The most common fit is a small business in Indonesia that wants hosting, domains and email on a single invoice.
What uptime is promised?+
The stated uptime guarantee is 100%. That commitment sits alongside free ssl, backups and email, which includes free SSL, backups and email as standard.
Sources
- web.archive.org/web/20251117134330/https://www.dewaweb.co... checked September 26, 2026
Backs: Audience, Features, Hosting types, Intro price, Intro price term (months), Money-back period, Renewal price, Uptime guarantee, Websites allowed
“Personal dan SMB Corporates”
- web.archive.org/web/20251124091322/https://www.dewaweb.com checked September 26, 2026
Backs: Builder type, E-commerce plan price, Founded, Headquarters, Legal entity, Price from, Support channels
“Beli Cloud Web Hosting”
Compiled from 2 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Dewaweb
Indonesian small businesses wanting hosting, domains and email from one supplier