Exabytes Indonesia review

Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Exabytes Indonesia suits small businesses that want hosting, domains and store building from a single supplier in Southeast Asia. Entry pricing is IDR 16,900, the money-back window runs 100 days, and renewal at IDR 84,900 is the figure that decides the long-term cost.

Key facts

Best for
A single bill for hosting, domains and a store, backed by a long money-back window.
Intro price
IDR 16,900 (Source, checked September 26, 2026)
Renewal price
IDR 84,900 (Source, checked September 26, 2026)
Hosting types
Shared hosting (cPanel), Shared hosting (Plesk), WordPress hosting, Windows web hosting, Reseller hosting, VPS (Linux and Windows), Dedicated server, Cloud server, Colocation server, Email hosting (Source, checked September 26, 2026)
Money-back period
100 days (Source, checked September 26, 2026)
Websites allowed
2 to unlimited per plan (Source, checked September 26, 2026)
Features
Free-SSL, Backups, Email (Source, checked September 26, 2026)
Uptime guarantee
99.9% (Source, checked September 26, 2026)
Data centres
Jakarta, Indonesia (NEX Data Center), Kuala Lumpur, Malaysia (Changkat Raja Chulan), Singapore (Racks Central 1), Denver, Colorado, United States (Source, checked September 26, 2026)
Intro price term (months)
36 months (Source, checked September 26, 2026)
Legal entity
PT. Exabytes Network Indonesia (Source, checked September 26, 2026)
Headquarters
Malaysia (Source, checked September 26, 2026)
Founded
2001 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre, Community (Source, checked September 26, 2026)
Audience
Beginners, Small business, Enterprise
Official website
exabytes.co.id

Website builders

Price from
IDR 262,917 (Source, checked September 26, 2026)
E-commerce plan price
IDR 139,000 (Source, checked September 26, 2026)
Transaction fee
0% (Source, checked September 26, 2026)
Builder type
Site, Store (Source, checked September 26, 2026)
Legal entity
PT. Exabytes Network Indonesia (Source, checked September 26, 2026)
Headquarters
Malaysia (Source, checked September 26, 2026)
Founded
2001 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre, Community (Source, checked September 26, 2026)
Audience
Beginners, Small business, Enterprise

Domain registrars

.com first year
IDR 109,000 (Source, checked September 26, 2026)
.com renewal
IDR 180,000 (Source, checked September 26, 2026)
.com transfer
IDR 160,000 (Source, checked September 26, 2026)
Money-back period
100 days (Source, checked September 26, 2026)
Legal entity
PT. Exabytes Network Indonesia (Source, checked September 26, 2026)
Headquarters
Malaysia (Source, checked September 26, 2026)
Founded
2001 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre, Community (Source, checked September 26, 2026)
Audience
Beginners, Small business, Enterprise

Apps and profiles

Get the app
Google Play
Elsewhere
XLinkedInfacebook.com

Pros and cons

Pros

  • A money-back period of 100 days, longer than the 30 days most web hosting brands on the site offer.
  • Hosting types span shared hosting (cPanel), shared hosting (Plesk) and WordPress hosting, covering everything from shared plans to dedicated servers.
  • Included extras cover free ssl, backups and email, and plan limits allow 2 to unlimited per plan.

Cons

  • Renewal at IDR 84,900 is where the budget really goes, well above the IDR 16,900 entry rate.
  • The entry rate is tied to a 36 term, so the cheap price carries a long commitment.
  • Sites per plan run 2 to unlimited per plan, so a multi-site portfolio needs a bigger tier.
Exabytes Indonesia

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Scored 9.5 / 10 by ForgeCue.

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Who it suits

  • Small businesses in Indonesia and across Southeast Asia that want hosting and domains billed together.
  • Store owners who want a website and an online shop built on the same account.
  • Teams that plan to start on shared hosting and move to VPS or dedicated servers later.

Who should look elsewhere

  • Render, priced at $0, if you only want to deploy an application and skip a hosting plan.
  • Hosting.cl at CLP 159,900, if you buy in a different market and currency.
  • Afrihost at ZAR 84, if a rand-priced plan suits your region better.

What it does well

Hosting types cover shared hosting (cPanel), shared hosting (Plesk) and WordPress hosting, so a site can start on shared plans and move up to VPS or dedicated servers without a new supplier. Plans allow 2 to unlimited per plan, and included extras cover free ssl, backups and email. Data centres are listed at Jakarta, Indonesia (NEX Data Center), Kuala Lumpur, Malaysia (Changkat Raja Chulan) and Singapore (Racks Central 1).

Plans and pricing

Shared hosting starts at IDR 16,900 and the same plan renews at IDR 84,900, a wide gap to weigh before you commit. The entry rate is tied to a 36 term, so the headline figure covers a long opening period. Renewals are quoted separately and set the ongoing cost.

How Exabytes Indonesia compares

Where Exabytes Indonesia is available

Available
Indonesia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does the cheapest hosting cost at entry and at renewal?+

Shared hosting starts at IDR 16,900 and the same plan renews at IDR 84,900. That gap is the number readers most often miss, so budget against the renewal figure rather than the entry figure. Both prices are quoted in Indonesian rupiah.

How long does the entry price hold?+

The introductory rate is tied to a 36 term. That is a long opening commitment, so the entry price is only the honest price if the site will still be running at the end of it. Renewals are billed at IDR 84,900.

Is there a money-back period?+

Yes. The money-back period is 100 days, longer than the 30 days most web hosting brands on the site offer. On that measure it ranks 2 of 275 brands.

How many websites can one plan run?+

Plans allow 2 to unlimited per plan, so a single site fits the entry tier while a portfolio needs a larger plan. The plan mix includes shared hosting (cPanel), shared hosting (Plesk) and WordPress hosting, which leaves room to move up without changing supplier as traffic grows.

What kinds of hosting are on offer?+

The range covers shared hosting (cPanel), shared hosting (Plesk) and WordPress hosting. Shared plans come in cPanel and Plesk flavours, with WordPress and Windows hosting alongside, then VPS, cloud, dedicated, reseller and colocation products. Email hosting is sold as well.

Where are the servers and the company based?+

Data centres are listed at Jakarta, Indonesia (NEX Data Center), Kuala Lumpur, Malaysia (Changkat Raja Chulan) and Singapore (Racks Central 1), covering Southeast Asia plus a United States location. The company is registered as PT. Exabytes Network Indonesia and headquartered in Malaysia, so a Jakarta or Singapore placement is available without a second provider.

How do I reach support?+

Support runs on email, chat and phone. Email and chat cover routine questions, phone covers urgent ones, and a help centre and community cover the rest. Alongside that, the provider publishes an uptime guarantee of 99.9%.

What does it cost to build a site or a store?+

Website builds start at IDR 262,917, and the store plan is priced at IDR 139,000. The transaction fee is 0%, so there is no platform cut taken on top of each sale. The builder handles both site and store work.

Sources

Compiled from 9 source pages, checked September 26, 2026. We did not open an account.

Exabytes Indonesia

Exabytes Indonesia

A single bill for hosting, domains and a store, backed by a long money-back window.

9.5/10See alternatives

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