Exabytes review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
Exabytes suits Malaysian small businesses and beginners who want a wide hosting range with a long refund window. Renewal fees of MYR 49.99 to MYR 1,028.99 run above the intro price of MYR 9.99 to MYR 205.99, so budget for the second year.
Key facts
- Best for
- Malaysian small businesses wanting hosting, email and a builder from a single provider
- Intro price
- MYR 9.99 to MYR 205.99 (Source, checked September 26, 2026)
- Renewal price
- MYR 49.99 to MYR 1,028.99 (Source, checked September 26, 2026)
- Hosting types
- Shared hosting, CPanel hosting, WordPress hosting, Windows hosting, Reseller hosting, VPS, Dedicated servers, Colocation, Business email hosting (Source, checked September 26, 2026)
- Money-back period
- 100 days (Source, checked September 26, 2026)
- Websites allowed
- 2 to unlimited per plan (Source, checked September 26, 2026)
- Features
- Free-SSL, Backups, Email (Source, checked September 26, 2026)
- Uptime guarantee
- 99.9% (Source, checked September 26, 2026)
- Data centres
- Malaysia, Singapore, Indonesia, United States (Source, checked September 26, 2026)
- Legal entity
- Exabytes Network Sdn. Bhd. (576092-T) (Source, checked September 26, 2026)
- Headquarters
- Malaysia (Source, checked September 26, 2026)
- Founded
- 2001 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Official website
- exabytes.my
Website builders
- Price from
- MYR 75.90 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Transaction fee
- 0% (Source, checked September 26, 2026)
- Builder type
- Site, Store, Landing (Source, checked September 26, 2026)
- Legal entity
- Exabytes Network Sdn. Bhd. (576092-T) (Source, checked September 26, 2026)
- Headquarters
- Malaysia (Source, checked September 26, 2026)
- Founded
- 2001 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
Domain registrars
- Money-back period
- 100 days (Source, checked September 26, 2026)
- Legal entity
- Exabytes Network Sdn. Bhd. (576092-T) (Source, checked September 26, 2026)
- Headquarters
- Malaysia (Source, checked September 26, 2026)
- Founded
- 2001 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Money-back period of 100 days is among the longest on the site
- Hosting types run from shared hosting, cPanel hosting and WordPress hosting under a single account
- Uptime guarantee of 99.9% with free ssl, backups and email included as standard
- Support runs on email, chat and phone with a help centre for self-service
Cons
- Renewal fees of MYR 49.99 to MYR 1,028.99 sit well above the intro price of MYR 9.99 to MYR 205.99
- No free plan, so testing costs money from the first month
- Data centres sit in Malaysia, Singapore and Indonesia, a long way from some visitors
Who it suits
- Malaysian small businesses billed in ringgit each month
- Beginners who want hosting and a website builder together
- Teams that put weight on a long refund window
Who should look elsewhere
- Visitors outside Malaysia, Singapore and Indonesia, who may find Afrihost a closer fit
- Shoppers wanting a free tier, since there is no free plan
Free plan and trial
There is no free plan on the website builder, so nothing can be tried at no cost before signing up. The nearest thing to low-risk entry is the money-back period of 100 days, which runs longer than the window most providers in this comparison offer. That makes it practical to launch, judge how the hosting behaves, and walk away if it does not suit.
How Exabytes compares
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.3
9.2 vs 8.6- 9.2 vs 9.4
- 9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.1
- 9.2 vs 9.2
- 9.2 vs 8.6
- 9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.3
9.2 vs 9.5
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.3- 9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.1
Where Exabytes is available
- Available
- Indonesia, Malaysia, Singapore
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Exabytes cost to start?+
Entry hosting is priced at MYR 9.99 to MYR 205.99 and renews at MYR 49.99 to MYR 1,028.99, so the gap between the two figures is the one to plan around. The website builder is a separate purchase, starting at MYR 75.90.
How long is the money-back period?+
Hosting plans carry a money-back period of 100 days, one of the longer windows in this comparison. That gives room to move a site across, judge speed and uptime, and walk away if the fit is wrong before renewal.
Does Exabytes offer a free plan?+
No, there is no free plan. Paid builder plans start at MYR 75.90, and hosting is billed from the first month onwards. The money-back period of 100 days is the closest thing to a low-risk way in, since it applies to hosting.
Which kinds of hosting can I buy?+
The range covers shared hosting, cPanel hosting and WordPress hosting, so a shared plan can move up to VPS or a dedicated server later. Business email hosting is sold alongside, and the builder covers site, store and landing for sites, stores or landing pages.
Where are the servers located?+
Data centres sit in Malaysia, Singapore and Indonesia, and the company is based in Malaysia under Exabytes Network Sdn. Bhd. (576092-T). Visitors outside those regions are a long way from the nearest listed centre, which can add load time to pages.
What support can I reach?+
Support runs on email, chat and phone, so you can reach the team by email, chat or phone, with a help centre for self-service answers. That range gives beginners, small business and enterprise a choice of channel, and the team sits in Malaysia.
Is there a transaction fee on the website builder?+
No, the transaction fee is 0%, so nothing extra is taken on each store sale. The builder covers site, store and landing, and hosting plans allow 2 to unlimited per plan, so a store and a main site can sit on the same account.
What is included with hosting plans?+
Plans list free ssl, backups and email as standard, alongside an uptime guarantee of 99.9%. Hosting is aimed at beginners, small business and enterprise, running from beginner sites to enterprise setups, with data centres in Malaysia, Singapore and Indonesia behind the plans.
Sources
- exabytes.my/about/datacenter checked September 26, 2026
Backs: Data centres
“Exabytes Data Centre: Malaysia, Singapore, Indonesia, US”
- exabytes.my/affiliate checked September 26, 2026
Backs: Founded
“We have a strong presence in Malaysia and across the regions since our establishment in 2001.”
- exabytes.my/money-back-guarantee checked September 26, 2026
Backs: Hosting types, Headquarters, Legal entity, Money-back period
“cPanel Web Hosting, WP Hosting, Business Web Hosting, Windows Web Hosting, Reseller Web Hosting, Business Email Hosting”
- exabytes.my/promo checked September 26, 2026
Backs: Support channels
“Live Chat ... WhatsApp ... Phone Support ... Open Ticket”
- exabytes.my/web-hosting/business-web-hosting checked September 26, 2026
Backs: Audience, Features, Intro price, Renewal price, Uptime guarantee, Websites allowed
“Ideal for small startup business”
- exabytes.my/websites/ecommerce-website-design checked September 26, 2026
Backs: Builder type, Transaction fee
“All-in-one Ecommerce solutions for all your online store needs”
- exabytes.my/websites/website-design checked September 26, 2026
Backs: Free plan, Price from
“Instant Website 13 Starter - As low as RM75.90/mo + RM900 setup fee”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Exabytes
Malaysian small businesses wanting hosting, email and a builder from a single provider