Jimdo review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Jimdo suits small businesses that want a site and a store from one place without paying to begin. Its free plan and a transaction fee of 0% mean you can launch a shop and see how it sells before committing to a paid plan.
Key facts
- Best for
- Small businesses wanting a site and store together on a free starting plan.
- Free plan
- Yes (Source, checked September 26, 2026)
- Transaction fee
- 0% (Source, checked September 26, 2026)
- Builder type
- Site, Store (Source, checked September 26, 2026)
- Legal entity
- Jimdo GmbH (Source, checked September 26, 2026)
- Headquarters
- Germany (Source, checked September 26, 2026)
- Founded
- 2007 (Source, checked September 26, 2026)
- Support channels
- Help-centre, Chat, Community (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free plan
- Official website
- jimdo.com
Pros and cons
Pros
- A free plan is included, so a site can go live at no cost
- The transaction fee is 0%, so store sales carry no extra platform cut
- The builder covers both site and store, keeping site and store in one place
- Support runs through help centre, chat and community for self-service help
Cons
- Support is limited to help centre, chat and community, with no phone line listed
- The free plan is the main entry model, so paid features sit beyond it
- Aimed at small business rather than larger operations
Who it suits
- Small business owners building a first site and store together
- Solo traders who want to test selling before paying
- Shop owners who want no platform cut on each sale
Who should look elsewhere
- Shopify, if you need a broader app and payment ecosystem from day one
- ClickFunnels, if you are building sales and landing page funnels instead of a shop
- Ko-fi, if you only want to accept tips and donations rather than run a store
Plans and pricing
Jimdo offers a free plan, so you can publish a site and try the store builder before paying anything. The transaction fee is 0%, which means sales do not carry an extra platform cut on top of payment processing. Paid plans sit above the free option and add store features, so the free plan is the sensible place to start and a reason to move later.
Who runs it
Jimdo is run by Jimdo GmbH, based in Germany, and has been building since 2007. That length of operation matters for a shop that holds customer details. Support is offered through help centre, chat and community, so most questions are answered in the help centre, in live chat or in the community rather than by phone.
How Jimdo compares
9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.1
- 9.2 vs 9.3
9.2 vs 8.6- 9.2 vs 9.4
- 9.2 vs 9.2
9.2 vs 9.2- 9.2 vs 9.1
- 9.2 vs 9.2
- 9.2 vs 9.1
9.2 vs 8.7
9.2 vs 9.1
9.2 vs 9.3
9.2 vs 9.5
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.3- 9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.1
9.2 vs 9.0
Where Jimdo is available
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Is there a free plan?+
Yes. A free plan is included, and it covers building and publishing a site with the store builder. You can use it to test your products before moving to a paid plan.
What does Jimdo charge per sale?+
The transaction fee is 0%, so Jimdo adds no platform cut to a sale. Any payment processing charges come from your payment provider rather than the builder.
Can I run a shop as well as a site?+
Yes. The builder covers both site and store, so the site and the online store sit in the same place. That suits a small business that needs a shopfront and an about page together.
Who is Jimdo aimed at?+
Jimdo is aimed at small business. It suits owners who want to set up their own presence without hiring a developer or paying to start.
How do I get help?+
Support runs through help centre, chat and community. You can search the help centre, start a chat or ask other users in the community.
Who operates Jimdo and where?+
The company behind the builder is Jimdo GmbH, based in Germany. It has run since 2007, which matters if you want a long-term home for your domain.
Sources
- help.jimdo-dolphin.com/hc/en-us/articles/360000911966-How... checked September 26, 2026
Backs: Support channels
“Open Companion Chat from your Jimdo dashboard, or click Ask Companion in the top right corner of the Website Builder editor”
- jimdo.com checked September 26, 2026
Backs: Builder type, Founded, Free plan, Pricing model
“Online Store - Our Online Store Builder - Create an online store”
- jimdo.com/about-jimdo checked September 26, 2026
Backs: Audience
“Because we work for the self-employed and small business owners like Julian, Claas, and Jennifer”
- jimdo.com/info/legal-notice checked September 26, 2026
Backs: Headquarters, Legal entity
“Jimdo GmbH Stresemannstr. 375 22761 Hamburg Germany”
- jimdo.com/pricing/onlineshop checked September 26, 2026
Backs: Transaction fee
“Jimdo doesn't charge any commission. You just pay for your website plan.”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price from, E-commerce plan price.