Square Online review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Square Online suits small businesses that want a site and a store from the same provider, and a free plan is included, so you can start without paying. Paid plans start at £20 a month, above the site median of €13.15, so the running cost matters more than the entry ticket.
Key facts
- Best for
- Small sellers who want a free plan, phone support and a store in one account.
- Price from
- £20 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- E-commerce plan price
- £20 (Source, checked September 26, 2026)
- Transaction fee
- 1.4% to 2.5% (Source, checked September 26, 2026)
- Builder type
- Site, Store (Source, checked September 26, 2026)
- Legal entity
- Squareup Europe Limited (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2009 (Source, checked September 26, 2026)
- Support channels
- Phone, Chat, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan
- Official website
- squareup.com
Apps and profiles
- Elsewhere
- WikidataXcommunity.squareup.com
Pros and cons
Pros
- A free plan is included, and free plan is the only pricing model listed.
- Support runs on phone, chat and help centre, so phone help is there alongside self-serve options.
- The builder covers site and store, so one account handles the site and the shop.
- It is aimed at beginners, small business and enterprise, from first-timers up to larger setups.
Cons
- Every sale carries fees of 1.4% to 2.5%, while the site median transaction fee is 0%.
- Entry price of £20 sits above the site median of €13.15, and on e-commerce plan price it ranks 105 of 160.
- Support runs on phone, chat and help centre, with email not among the channels listed.
Who it suits
- Small businesses that want a site and a store in one place, since the builder covers site and store.
- Sellers who want to reach people directly, since phone, chat and help centre includes phone.
- Owners testing a shop on a free plan before paying £20.
Who should look elsewhere
- Buyers watching every penny, since Ko-fi starts at $12 against £20 here.
- Sellers who bill in Uruguayan pesos, since Mitienda Uruguay starts at UYU 400.
How Square Online compares
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.3
9.3 vs 8.6
- 9.3 vs 9.4
- 9.3 vs 9.2
9.3 vs 9.2
- 9.3 vs 9.1
- 9.3 vs 9.2
- 9.3 vs 9.1
9.3 vs 8.7
9.3 vs 9.1
9.3 vs 9.39.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3- 9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.0
Where Square Online is available
- Available
- Australia, Canada, France, Ireland, Japan, Spain, United Kingdom, United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Square Online cost to get started?+
A free plan is included, and paid plans start at £20 a month, with the e-commerce plan priced at £20. That entry price sits above the site median of €13.15, so budget a little more than the cheapest options here.
What does Square Online charge on each sale?+
Every sale carries fees of 1.4% to 2.5% on top of the plan price. The median transaction fee across this comparison is 0%, so Square Online adds cost per order that many rivals avoid, which matters once order volume builds.
Is there a free plan, and what does it let you do?+
There is a free plan, and free plan is the only pricing model listed. You can set up a site and a shop before spending anything, then move to a paid tier once sales justify it. A free tier is a common starting point in this group.
What support can I get from Square Online?+
Support runs on phone, chat and help centre, so phone and chat sit alongside a help centre and community boards for self-serve answers. A help centre is the most common channel among these brands and community forums the least, which makes the phone line the part that stands out here.
Is Square Online aimed at small businesses?+
It is built for beginners, small business and enterprise, so small sellers are the main fit. The builder covers site and store, meaning a site and a store from one account, and the free plan lets a new shop test the setup before paying £20.
How does its price compare with the rest of the field?+
On price from, Square Online ranks 151 of 199 brands, and on e-commerce plan price 105 of 160. The upper quartile for entry price is €29, so the plan sits above the middle rather than at the budget end.
Who is behind Square Online?+
It is a US company, founded in 2009, and the UK-facing terms sit with Squareup Europe Limited. That structure suits sellers who want the shop and the payment side handled by the same provider, rather than a standalone site builder.
How is Square Online rated?+
It scores 5.6, and the cost part of that rating is 5.6. Price is what the rating measures here, so read it alongside the entry price of £20 and the per-sale fees of 1.4% to 2.5% rather than as a verdict on the product.
Sources
- en.wikipedia.org/wiki/Block,_Inc. checked September 26, 2026
Backs: Founded, Headquarters
“Founded February 14, 2009”
- squareup.com/gb/en/legal/general/ua checked September 26, 2026
Backs: Legal entity
“Squareup Europe Limited, a company incorporated in England and Wales with company number 08957689 with a registered office at 6th Floor, One London Wall, London, EC2Y 5EB”
- squareup.com/gb/en/online-store checked September 26, 2026
Backs: Builder type, Transaction fee
“With our eCommerce website builder, you can create a professional new website - no coding experience necessary.”
- squareup.com/gb/en/online-store/plans checked September 26, 2026
Backs: Audience, E-commerce plan price, Free plan, Pricing model, Price from, Support channels
“plans built for businesses at any stage. Enterprise solutions available for high-volume and multi-location businesses”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Square Online
Small sellers who want a free plan, phone support and a store in one account.