Volusion review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Volusion is a US store and site builder aimed at beginners and small businesses, with the entry plan at $35 and a free trial of 14 days rather than a free plan. It suits sellers who want chat, email, phone and help center support.
Key facts
- Best for
- Small businesses that want one builder for a store and a site, with phone help and a trial to test it.
- Price from
- $35 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- E-commerce plan price
- $35 (Source, checked September 26, 2026)
- Transaction fee
- 0.35% to 1.25% (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Builder type
- Store, Site (Source, checked September 26, 2026)
- Legal entity
- Volusion, LLC (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 1999 (Source, checked September 26, 2026)
- Support channels
- Chat, Email, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
- Official website
- volusion.com
Pros and cons
Pros
- The e-commerce plan sits at $35, the same as the price from figure of $35, with a free trial of 14 days to try the builder first.
- Support runs on chat, email and phone, so a merchant can pick up the phone as well as send an email or read the help center.
- Volusion, LLC is based in the US and has been building since 1999, so the platform is a long established name.
- The builder covers store and site in the same product, which saves you juggling a separate site builder.
Cons
- There is no free plan, so a free trial of 14 days is the only taste you get before paying.
- A transaction fee of 0.35% to 1.25% sits on top of the plan price, while the median transaction fee across this site is 0%.
- The entry price of $35 is well above the site median of €13.15, and it ranks 160 of 199 brands on price from.
Who it suits
- Beginners and small businesses who want to sell online and run a site from one place.
- Sellers who need a person on the other end of the line, given phone and chat sit alongside chat, email and phone.
- Shop owners who are content to start on a free trial of 14 days and choose a plan afterwards.
Who should look elsewhere
- Ko-fi, if the entry figure is what matters most to you: it starts at $12.
- Mitienda Uruguay, if you would rather see plans quoted in a different currency from $35: UYU 400.
- Shafrik, if the budget you have in mind lines up with XOF 9,900 rather than $35.
The company behind it
Volusion is operated by Volusion, LLC, based in the US and trading since 1999, so it is an established name in online store building rather than a new arrival. Support is handled through chat, email and phone, which puts phone and chat next to email and a help center for merchants who need an answer quickly.
How Volusion compares
9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.3
9.3 vs 8.6- 9.3 vs 9.4
- 9.3 vs 9.2
9.3 vs 9.2- 9.3 vs 9.1
- 9.3 vs 9.2
- 9.3 vs 9.1
9.3 vs 8.7
9.3 vs 9.1
9.3 vs 9.3
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3- 9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.0
Frequently asked questions
How much does Volusion cost to get started?+
Plans start at $35, and the e-commerce plan is priced at the same $35. There is no free plan, so a paid tier is what you land on once the trial ends. A free trial of 14 days gives you time to look around first.
Is there a free plan or only a trial?+
There is no free plan. The entry model is a free trial, listed as free trial, and it runs for 14 days. That gives you room to build a store, load products and see how the tools feel before any plan is charged.
What does Volusion charge on each order?+
On top of the plan price, a transaction fee of 0.35% to 1.25% applies. The median transaction fee across the brands on this site is 0%, so this charge is worth adding to your monthly figure before you commit to a tier.
Who is Volusion built for?+
The audience is beginners and small business, and the builder covers store and site. Small businesses are the most common audience across this site, at 94.5% of the brands compared, so you are looking at a tool shaped around ordinary merchants rather than large teams.
How do I get help when something goes wrong?+
Support runs on chat, email and phone. Phone and chat are listed alongside email and a help center, so you can reach a person directly during working hours or leave a written question and come back to it. The same channels cover billing and store questions.
How does Volusion's pricing compare with other builders?+
Volusion ranks 160 of 199 brands on price from, and 117 of 160 on e-commerce plan price. Both positions sit towards the expensive end of the list, with the entry plan priced at $35.
How is Volusion rated on cost?+
The cost part of the score is 4.4, and the overall score is 4.4, so price is what shapes this profile. Against a site median entry price of €13.15, the $35 plan and the 0.35% to 1.25% transaction fee are the numbers to weigh.
Sources
- volusion.com checked September 26, 2026
Backs: Builder type
“With responsive themes and a comprehensive site builder, you can create a unique store without code in just a few minutes.”
- volusion.com/about checked September 26, 2026
Backs: Audience, Founded
“helps small- and medium-sized businesses build and manage successful online stores”
- volusion.com/free-trial checked September 26, 2026
Backs: Free trial length, Pricing model
“Start your 14-Day Free Trial Today”
- volusion.com/payments checked September 26, 2026
Backs: Transaction fee
“subject to industry-low gateway maintenance fees of 1.25% on the Personal Plan, 0.65% on the Professional Plan, 0.35% on the Business Plan, and custom for Prime plan merchants”
- volusion.com/pricing checked September 26, 2026
Backs: E-commerce plan price, Free plan, Price from, Support channels
“Personal $35/month”
- volusion.com/terms-of-service checked September 26, 2026
Backs: Headquarters, Legal entity
“2028E Ben White Blvd Ste 240 #1835 Austin TX 78741”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Volusion
Small businesses that want one builder for a store and a site, with phone help and a trial to test it.