What is Support channels?

Support channels are the routes a provider offers for getting help, such as email, phone or a help centre. When you weigh reliability, the number and kind of routes matter, because a small business rarely has time to hunt for answers. 1Office offers a help centre only, which suits readers who prefer to search for answers themselves. By contrast, 1984 Hosting, 1C and 1C:BukhObsluzhivanie Kazakhstan all add a phone line, and 1UZ offers phone and email without a help centre. Compare the list against the hours you actually work, since a channel you cannot use is the same as no channel at all.