Updated September 29, 2026 · ForgeCue Editorial Team
20i vs Krystal
20i
Krystal
Higher score in this comparison
Where 20i and Krystal differ
| Compare | 20iReviewVisitVisit | KrystalReviewVisitVisit |
|---|---|---|
| Intro price | $1 | £7 |
| Renewal price | £9.99 | £7Lower |
| Hosting types | Shared, Wordpress, VPS, Cloud, Reseller | Web Hosting, Business Hosting, Reseller Hosting, WordPress Hosting, VPS Hosting, Cloud Hosting |
| Money-back period | 30 days | 60 daysHigher |
| Features | CDN | Free SSL, Backups, Email |
| Websites allowed | Not confirmed | 1 to unlimited depending on plan |
| Data centres | Not confirmed | United Kingdom, United States, Netherlands |
| Intro price term (months) | 1 month | Not confirmed |
Same on both: Uptime guarantee (99.99%).
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Key differences
- Krystal scores higher overall: 9.0 vs 8.6.
- Renewal price is lower at Krystal: £7 vs £9.99.
- Hosting types: only 20i offers Shared, Wordpress, VPS.
- Hosting types: only Krystal offers Web Hosting, Business Hosting, Reseller Hosting.
- Features: only 20i offers CDN.
- Features: only Krystal offers Free SSL, Backups, Email.
- Support channels: only Krystal offers Phone, Help centre.
- Money-back period is higher at Krystal: 60 days vs 30 days.
- Founded is lower at Krystal: 2002 vs 2016.
- Audience: only 20i offers Enterprise.
Our verdict on each
20i
20i suits UK small businesses that want one supplier for hosting and a site builder, with entry deals from $1 for a 1 term. Renewals sit far higher at £9.99, so the headline saving is worth checking against your second year.
Krystal
Krystal suits beginners and small business teams looking for managed hosting for everyday business use across the current lineup. Plans carry an uptime guarantee of 99.99% with site allowances at 1 to unlimited depending on plan and builder coverage for site and store.
Score breakdown
| Area | 20i | Krystal |
|---|---|---|
| Cost | 8.8HigherRenewal of £9.99 is under the €10.48 mark, and entry is $1. | 8.6Intro pricing at £7 renews at £7 with steady terms. |
| Offer | 8.3 | 9.1HigherPlan includes free SSL, backups and email for everyday hosting needs. |
| Trust | 9.0Uptime of 99.99% is guaranteed, with a 30 day refund window and a UK entity. | 9.7HigherHosting runs from United Kingdom, United States and Netherlands for regional coverage. |
How they place
| Ranking | 20i | Krystal |
|---|---|---|
| Web hosting | 1 of 530 | 5 of 530 |
| Domain registrars | 1 of 501 | 5 of 501 |
| Website builders | 2 of 370 | 8 of 370 |
| Ecommerce platforms | 2 of 190 | 7 of 190 |
Where these facts come from
20i
- 20i.com: 4 facts, checked September 26, 2026
- whtop.com: 2 facts, checked September 26, 2026
- ciroapp.com: 1 fact, checked September 26, 2026
- tekpon.com: 1 fact, checked September 26, 2026
- totaljobs.com: 1 fact, checked September 26, 2026
Krystal
- krystal.io: 14 facts, checked September 29, 2026
Every fact side by side
| Fact | 20i | Krystal |
|---|---|---|
| Audience | Small business, Enterprise | Beginners, Small business |
| Pricing model | Not confirmed | Free trial |
| Legal entity | 20i Limited | Krystal Hosting Ltd |
| Headquarters | United Kingdom | United Kingdom |
| Founded | 2016 | 2002Lower |
| Support channels | Chat, Email | Email, Chat, Phone, Help centreCovers more |
Website builders
| Fact | 20i | Krystal |
|---|---|---|
| Price from | £10 | £5Lower |
| Free plan | Not confirmed | No |
| E-commerce plan price | £10Lower | £17 |
| Free trial length | Not confirmed | 30 days |
| Templates | from 80 | 190 |
| Builder type | Site | Site, StoreCovers more |
| Compliance certifications | Not confirmed | ISO 27001, Cyber Essentials Plus |
Domain registrars
| Fact | 20i | Krystal |
|---|---|---|
| .com first year | Not confirmed | £11.99 |
| .com renewal | Not confirmed | £11.99 |
| .com transfer | Not confirmed | £0 |
| Free WHOIS privacy | Not confirmed | Yes |
| Domain endings | Not confirmed | 20 |
Where each stands against the rest
| Fact | 20i | Krystal | Median |
|---|---|---|---|
| Renewal price | £9.99highest quarter | £7above the median | £6.50 |
| Money-back period | 30 daysat the median | 60 dayshighest quarter | 30 days |
| Uptime guarantee | 99.99%above the median | 99.99%above the median | 99.9% |
| Intro price term (months) | 1 monthlowest quarter | Not confirmed | 12 months |
Median across 380 listed software products.
Pros and cons
20i
Pros
- Renewal of £9.99 sits under the €10.48 category mark
- A 30 day money-back period matches the 30 category top
- Hosting spans shared, wordpress and vps so you can move up without changing supplier
Cons
- The $1 deal runs for a 1 term only, so it does not describe your renewal
- Support runs on chat and email only, with no phone line listed
- The 99.99% uptime guarantee is a floor, not always-on service
Krystal
Pros
- Money back cover for 60, ahead of typical level of 30
- Hosting choice spans Web Hosting, Business Hosting and Reseller Hosting to match growth from simple sites to VPS and cloud
- Help available through email, chat and phone for day to day queries
Cons
- No plan at no cost, with builder access by trial model of free trial
- Domain choice covers 20 extensions, which may feel narrow for varied portfolios
- Builder pricing starts at £5 with store plans at £17
Who each suits
20i
Who it suits
- UK small businesses running WordPress sites that value a single supplier
- Store owners who need the e-commerce plan priced at £10
- Agencies reselling hosting, since reseller hosting is in the shared, wordpress and vps range
Who should look elsewhere
- Shoppers who want a free plan, as no free tier is listed here
- Buyers who want phone support, since chat and email covers chat and email only
- People who need a long entry term, because $1 covers 1
Krystal
Who it suits
- Choose Krystal over DonWeb if longer money back cover matters, with Krystal at 60
- Choose Krystal over Cafe24 if broader hosting choice matters, with Krystal spanning Web Hosting, Business Hosting and Reseller Hosting
Who should look elsewhere
- Choose DonWeb over Krystal if lowest intro spend matters, since DonWeb lists $2 to $7.90 against Krystal at £7
- Choose Cafe24 over Krystal if regional pricing in KRW fits better, since Cafe24 lists KRW 450
Questions about each
20i
What does 20i cost to start with?+
The headline entry price is $1, but it applies for a 1 term only. Broader plan pricing starts at £10, and the store plan is priced separately at £10. Check the renewal figure before you commit, because the low entry price does not carry over.
What will I pay when the hosting plan renews?+
Renewal is priced at £9.99, which is the number to plan a second year around. The category median renewal is €6.14 and the upper quartile is €10.48. The gap between the $1 deal and the £9.99 renewal is the most important number here.
Krystal
What does Krystal hosting cost at intro and renewal?+
Krystal lists hosting intro pricing at £7 with renewal pricing at £7. The match between intro and renewal helps planning since renewal does not move above the opening rate. Plan choice affects sites allowed, so review limits before checkout.
How long is Krystal money back cover?+
Krystal offers hosting cover for 60, which sits above the typical category level of 30. The extended window gives room to assess speed, support replies and fit for business sites. Terms may vary by plan, so review conditions before purchase.