Updated September 29, 2026 · ForgeCue Editorial Team
Krystal vs Site123
Krystal
Site123
Higher score in this comparison
Krystal vs Site123: the differences
| Compare | KrystalReviewVisitVisit | Site123ReviewVisitVisit |
|---|---|---|
| Price from | £5 | $10.80 |
| Free plan | No | YesHas it |
| E-commerce plan price | £17 | $10.80 |
| Builder type | Site, Store | Site, Store, LandingCovers more |
| Transaction fee | Not confirmed | 0% |
| Free trial length | 30 days | Not confirmed |
| Templates | 190 | Not confirmed |
| Compliance certifications | ISO 27001, Cyber Essentials Plus | Not confirmed |
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Key differences
- Site123 scores higher overall: 9.2 vs 9.0.
- Free plan: only Site123.
- Support channels: only Krystal offers Phone.
- Pricing model: only Krystal offers Free trial.
- Pricing model: only Site123 offers Free plan.
- Builder type: only Site123 offers Landing.
Our verdict on each
Krystal
Krystal suits beginners and small business teams looking for managed hosting for everyday business use across the current lineup. Plans carry an uptime guarantee of 99.99% with site allowances at 1 to unlimited depending on plan and builder coverage for site and store.
Site123
Site123 suits beginners and small businesses that want one builder for sites, stores and landing pages. The free plan lets a shop start at no cost, the transaction fee is 0%, and plans start at $10.80 in a ranking where entry prices run to €587.56.
Score breakdown
| Area | Krystal | Site123 |
|---|---|---|
| Cost | 8.6Intro pricing at £7 renews at £7 with steady terms. | 9.6Higher |
| Offer | 9.1HigherPlan includes free SSL, backups and email for everyday hosting needs. | 8.8 |
| Trust | 9.7Hosting runs from United Kingdom, United States and Netherlands for regional coverage. | Not confirmed |
Positions in our rankings
| Ranking | Krystal | Site123 |
|---|---|---|
| Website builders | 8 of 370 | 5 of 370 |
| Ecommerce platforms | 7 of 190 | 5 of 190 |
Where each is licensed and available
| Country | Krystal | Site123 |
|---|---|---|
| Headquarters | United Kingdom | Not confirmed |
Every fact side by side
| Fact | Krystal | Site123 |
|---|---|---|
| Audience | Beginners, Small business | Beginners, Small business |
| Pricing model | Free trial | Free plan |
| Legal entity | Krystal Hosting Ltd | SITE123 LTD |
| Headquarters | United Kingdom | Not confirmed |
| Founded | 2002 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centreCovers more | Chat, Email, Help centre |
Domain registrars
| Fact | Krystal | Site123 |
|---|---|---|
| .com first year | £11.99 | Not confirmed |
| .com renewal | £11.99 | Not confirmed |
| .com transfer | £0 | Not confirmed |
| Free WHOIS privacy | Yes | Not confirmed |
| Domain endings | 20 | Not confirmed |
| Money-back period | 60 days | Not confirmed |
Where each stands against the rest
| Fact | Krystal | Site123 | Median |
|---|---|---|---|
| Transaction fee | Not confirmed | 0%at the median | 0% |
| Free trial length | 30 daysabove the median | Not confirmed | 14 days |
| Templates | 190above the median | Not confirmed | 150 |
Median across 141 listed software products.
Pros and cons
Krystal
Pros
- Money back cover for 60, ahead of typical level of 30
- Hosting choice spans Web Hosting, Business Hosting and Reseller Hosting to match growth from simple sites to VPS and cloud
- Help available through email, chat and phone for day to day queries
Cons
- No plan at no cost, with builder access by trial model of free trial
- Domain choice covers 20 extensions, which may feel narrow for varied portfolios
- Builder pricing starts at £5 with store plans at £17
Site123
Pros
- No transaction fee, the lowest in the 1 rank of 78 on that measure
- Entry price of $10.80 sits below the €7.89 median for website builders
- A free plan exists, so testing and a small store can start at no cost
Cons
- The paid entry point starts at $10.80, so a free plan cannot carry a full store indefinitely
- Support runs on chat, email and help centre, with no phone line listed for urgent store issues
- Pricing is listed for a free plan only, so the paid tiers are compared at $10.80 rather than per feature
Who each suits
Krystal
Who it suits
- Choose Krystal over DonWeb if longer money back cover matters, with Krystal at 60
- Choose Krystal over Cafe24 if broader hosting choice matters, with Krystal spanning Web Hosting, Business Hosting and Reseller Hosting
Who should look elsewhere
- Choose DonWeb over Krystal if lowest intro spend matters, since DonWeb lists $2 to $7.90 against Krystal at £7
- Choose Cafe24 over Krystal if regional pricing in KRW fits better, since Cafe24 lists KRW 450
Site123
Who it suits
- Beginners who have never published a site or set up a store
- Small businesses that want a site, a store and a landing page in one place
- Shop owners who want no per-sale platform cut
Who should look elsewhere
- Shafrik if you want a lower entry point, since it starts at XOF 9,900
- Ko-fi if you are comparing the entry price only, since it starts at $12
- Mitienda Uruguay if you want a locally priced plan, listed at UYU 400
Current offers
Site123
Current offer
Bonus
Free Domain for 1 year: 1 year free domain registration
Included with the Premium plan and with the first purchase of any annual plan
Source, checked September 26, 2026
Questions about each
Krystal
What does Krystal hosting cost at intro and renewal?+
Krystal lists hosting intro pricing at £7 with renewal pricing at £7. The match between intro and renewal helps planning since renewal does not move above the opening rate. Plan choice affects sites allowed, so review limits before checkout.
How long is Krystal money back cover?+
Krystal offers hosting cover for 60, which sits above the typical category level of 30. The extended window gives room to assess speed, support replies and fit for business sites. Terms may vary by plan, so review conditions before purchase.
Site123
Is there a free plan for building a site or store?+
Yes. A free plan is offered, and the free plan is the listed way to start rather than a timed trial. Paid entry begins at $10.80, so a free plan covers a site or a small store at no cost before you move up.
What does a paid plan cost?+
Paid plans start at $10.80. The e-commerce plan is listed at $10.80, which is the figure to compare if the store matters more than the site. The entry price sits under the €7.89 median for website builders.
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