Airtable review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
Airtable suits small businesses and enterprise teams that want one flexible project management workspace, with plans named Free, Team, Business and a free plan at the entry. On per user price it ranks 31 out of 61, a higher entry than most of the field.
Key facts
- Best for
- Small businesses wanting a flexible project management workspace that starts on a free plan.
- Price per user from
- $24 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free plan limits
- Up to 5 editors (Source, checked September 26, 2026)
- Plan tiers
- Free, Team, Business (Source, checked September 26, 2026)
- Legal entity
- Formagrid, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2013 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan
- Official website
- airtable.com
Business tools
- Free plan
- Yes (Source, checked September 26, 2026)
- Tool type
- Project-management (Source, checked September 26, 2026)
- Legal entity
- Formagrid, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2013 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan
Pros and cons
Pros
- A free plan is included, allowing Up to 5 editors, so a small team can start without paying.
- Plans named Free, Team, Business give a clear route from a free start to a paid plan.
- Support runs on email, help centre and community, so most questions are self-serve.
Cons
- Paid entry of $24 per user is above Freshsales at $9.
- The free plan allows Up to 5 editors, so a growing group moves up a tier.
- Support runs on email, help centre and community only, with no phone line in that list.
Who it suits
- Small businesses in the small business and enterprise audience that want a flexible project management workspace and can start on the free plan.
- Teams already budgeting per seat: $24 per user sits close to a plan they run today.
- Self-serve teams, since email, help centre and community cover help and a community fills the gaps.
Who should look elsewhere
- Cost-first buyers, since Freshsales starts at $9 per user against Airtable's $24.
- Buyers who want a specialist creator CRM rather than a general workspace: CreatorHero lists $39.99 per user and Infloww lists $40 per user, both higher entries.
What it does well
Airtable ships plans named Free, Team, Business, so a team can start on the free option and move up as more people need access. The free plan allows Up to 5 editors, which keeps a first project inside a small budget. Paid tiers are where editing rights grow beyond that group, so the budget question returns each time the working group expands.
Who runs it
The company is Formagrid, Inc., headquartered in the US and founded in 2013. Support comes from the vendor's own channels, email, help centre and community, which keeps help-desk questions in the same place as the product. No phone line appears in that list, so written answers carry the load.
How Airtable compares
9.3 vs 8.7- 9.3 vs 9.3
9.3 vs 8.9- 9.3 vs 9.2
- 9.3 vs 9.3
9.3 vs 9.4
9.3 vs 8.5- 9.3 vs 9.2
- 9.3 vs 8.7
- 9.3 vs 8.0
- 9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4- 9.3 vs 9.3
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1- 9.3 vs 9.0
9.3 vs 9.0- 9.3 vs 8.9
9.3 vs 8.9
9.3 vs 8.8- 9.3 vs 8.7
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
Frequently asked questions
How much does Airtable cost per user?+
Paid tiers start at $24 per user. On the site's per user ranking, Airtable sits at 31 out of 61 brands, so its entry point falls above the middle of that field. Freshsales lists a lower starting figure at $9 per user.
Is there a free plan, and how many people can use it?+
A free plan is included. Its limit is Up to 5 editors, enough for a small working group to test the workflow. The tiers listed are Free, Team, Business, so a team that outgrows the free allowance moves to a paid tier rather than a trial.
Is the entry price an introductory rate?+
Airtable lists one per user entry figure, $24, rather than a separate launch discount. Across the brands here, the median introductory price is €2.99 and the median renewal price is €5.99, so renewal levels are worth checking before you commit.
Who is Airtable built for?+
Its stated audience is small business and enterprise, and the product is listed as project management software. That points at teams wanting a shared workspace for records and projects. The free plan allows Up to 5 editors, so a small team can judge the fit without paying.
Who runs Airtable?+
The company is Formagrid, Inc., headquartered in the US and founded in 2013. Support comes from the vendor's own channels, email, help centre and community, which keeps help-desk questions in the same place as the product itself.
How do you get help from Airtable?+
Support runs on email, help centre and community. A help centre covers common questions, email reaches the vendor for anything specific, and a community forum handles shared workarounds. No phone line is listed among those channels, so plan on written answers rather than a call.
How does Airtable's price compare with other CRMs?+
In the CRM ranking here, the median per user price is €21.92 across 142 brands, and Airtable's $24 sits above that midpoint. CreatorHero at $39.99 and Infloww at $40 are higher still, while Freshsales at $9 is the lowest of the three.
Sources
- github.com/kacky000/aitoolpick/blob/HEAD/src/content/blog... checked September 26, 2026
Backs: Plan tiers
“Free / $20/seat/month (Team) / $45/seat/month (Business)”
- github.com/kacky000/aitoolpick/blob/HEAD/src/content/blog... checked September 26, 2026
Backs: Audience
- github.com/lvtd-llc/rowset/blob/HEAD/apps/pages/content/v... checked September 26, 2026
Backs: Free plan
“Free at $0, intended for individuals or very small teams”
- github.com/sachinshelke/toolsconnector/blob/HEAD/src/tool... checked September 26, 2026
Backs: Pricing model
“Free tier, Team from $20/seat/month”
- softwarefinder.com/project-management-software/airtable checked September 26, 2026
Backs: Price per user from
“$24/seat/month, billed annually”
- airtable.com checked September 26, 2026
Backs: Tool type
“Project Management - Strategic project management built for outcomes”
- cointime.ai/organization/airtable checked September 26, 2026
Backs: Founded, Headquarters, Legal entity
“Founded date, Jan 1, 2013”
- itqlick.com/airtable/pricing checked September 26, 2026
Backs: Free plan limits
“Free plan offers basic features for up to 5 editors”
- lowcode.agency/blog/airtable-vs-knack checked September 26, 2026
Backs: Support channels
“Airtable offers email support, a detailed help center, and an active community forum”
Compiled from 9 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Airtable
Small businesses wanting a flexible project management workspace that starts on a free plan.