Updated October 18, 2026 · ForgeCue Editorial Team
bOnline vs Placetel
bOnline
Higher score in this comparison
Placetel
Where bOnline and Placetel differ
| Compare | bOnlineReviewVisitVisit | PlacetelReviewSee alternativesSee alternatives |
|---|---|---|
| Price from | £7 | €8.90 |
| Usage limits | 100 outbound landline minutes | 150+ functions, calls from 1 ct/min |
| Integrations | 200Higher | 20 |
| Tool type | Voip | Voip, FaxCovers more |
| Free trial length | Not confirmed | 30 days |
Same on both: Free plan (No).
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Key differences
- Integrations is higher at bOnline: 200 vs 20.
- Support channels: only bOnline offers Chat.
- Support channels: only Placetel offers Email.
- Audience: only Placetel offers Enterprise.
- Tool type: only Placetel offers Fax.
Our verdict on each
bOnline
bOnline suits small UK teams that want simple VoIP service with clear entry pricing and guided support by chat and phone. Entry is £7 alongside 100 outbound landline minutes and access to 200 integrations for linked sales and service workflows across busy weeks.
Placetel
Placetel suits small business and enterprise teams that want voice plus fax in a German based setup with guided support. Entry pricing sits at €8.90 with trial access for 30 backed by support across email, phone and help centre for everyday admin and growth.
Score breakdown
| Area | bOnline | Placetel |
|---|---|---|
| Cost | 9.1Entry is £7 with 100 outbound landline minutes tied to the opening tier. | 9.3HigherEntry pricing at €8.90 stays near mass market typical levels. |
| Offer | 9.5HigherCalling fit with 200 integrations plus care through chat, phone and help centre. | 9.1Coverage spans voip and fax with limits described in 150+ functions, calls from 1 ct/min. |
| Trust | Not confirmed | 9.5Company stands as Gamma Placetel GmbH based in DE. |
Availability and regulation
| Country | bOnline | Placetel |
|---|---|---|
| Headquarters | United Kingdom | Germany |
If neither fits
ShipStation has integrations at 400, against 200 for bOnline and 20 for Placetel.
ShipStation reviewHow they place
| Ranking | bOnline | Placetel |
|---|---|---|
| Business phone systems | 1 of 36 | 15 of 36 |
Every fact side by side
| Fact | bOnline | Placetel |
|---|---|---|
| Audience | Small business | Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free trial |
| Legal entity | bOnline Ltd | Gamma Placetel GmbH |
| Headquarters | United Kingdom | Germany |
| Founded | Not confirmed | 2007 |
| Support channels | Chat, Phone, Help centre | Email, Phone, Help centre |
Where each stands against the rest
| Fact | bOnline | Placetel | Median |
|---|---|---|---|
| Free trial length | Not confirmed | 30 dayshighest quarter | 14 days |
| Integrations | 200highest quarter | 20below the median | 36 |
Median across 278 listed software products.
Pros and cons
bOnline
Pros
- Entry at £7 pairs with 100 outbound landline minutes, giving small teams a clear starting allowance.
- Catalog of 200 integrations helps link calls with sales and service workflows.
- Support through chat, phone and help centre gives chat, phone and help centre routes, unlike email only rivals.
Cons
- Usage is capped at 100 outbound landline minutes, so heavy outbound calling will need careful monitoring against the allowance.
- Support stays within chat, phone and help centre, which may feel narrow for teams that prefer email or community help.
Placetel
Pros
- Voice and fax coverage in voip and fax keeps calling and fax under shared admin for office workflows.
- Entry at €8.90 compares usefully with Sonetel at €9.95 for teams watching starting spend.
- Trial access for 30 gives room to validate setup defined by 150+ functions, calls from 1 ct/min before paying.
Cons
- Free plan is not available, so evaluation rests on trial access for 30 rather than a lasting free tier.
- Usage stays bound by 150+ functions, calls from 1 ct/min, so teams with sustained call volume should review allowances against daily needs.
- Integration depth is set at 20, so teams with wide stacks should confirm fit during trial for 30.
Who each suits
bOnline
Who it suits
- Small businesses that make steady outbound calls within 100 outbound landline minutes and want predictable setup.
- Teams that value chat and phone help through chat, phone and help centre during rollout and daily use.
Who should look elsewhere
- Teams wanting a lasting complimentary tier should skip bOnline and weigh Telusion, since Free plan is not available here.
- High volume outbound teams that will exceed 100 outbound landline minutes should compare Sonetel for a different usage structure.
- Buyers wanting email based care beyond chat, phone and help centre should look at Placetel before committing.
Placetel
Who it suits
- Small business teams that want voice and fax under voip and fax with phone support from email, phone and help centre.
- Enterprise groups that value a Germany based provider in DE and trial time for 30 to validate 150+ functions, calls from 1 ct/min.
Who should look elsewhere
- Teams that need a lasting free tier may prefer Sonetel, since Free plan is not available here and trial access for 30 ends.
- Teams chasing the lowest entry spend may prefer Telusion, since entry at $3.49 sits below €8.90.
Country by country
| Country | bOnline | Placetel |
|---|---|---|
| United Kingdom | Yes | No |
Questions about each
bOnline
What does bOnline cost at entry?+
Entry for bOnline is £7 for the opening tier. That tier includes 100 outbound landline minutes for outbound landline calling. Confirm billing terms and renewal rules before adding users or raising call volume.
What usage limits apply to bOnline calls?+
The stated allowance is 100 outbound landline minutes for outbound landline calls. That allowance shapes the value of entry at £7. Teams with steady outbound traffic should track use across the month and plan upgrades early.
Placetel
What does Placetel cost at entry+
Entry pricing sits at €8.90. Usage follows 150+ functions, calls from 1 ct/min, so call charges apply alongside plan fees. Review expected call volume before purchase to keep monthly spend predictable and aligned with team size.
Does Placetel offer a free tier+
Free plan is not available, so there is no lasting free tier. Trial access runs for 30. Use that window to check voice quality, fax handling, admin controls, and support responsiveness before committing.
Other options to compare
Other matchups
bOnline
Placetel