Updated October 18, 2026 · ForgeCue Editorial Team
bOnline vs Troop Messenger
bOnline
Higher score in this comparison
Troop Messenger
Where bOnline and Troop Messenger differ
| Compare | bOnlineReviewVisitVisit | Troop MessengerReviewVisitVisit |
|---|---|---|
| Price from | £7 | $2.50 |
| Free plan | No | YesHas it |
| Usage limits | 100 outbound landline minutes | 1-50 users, 50GB storage |
| Integrations | 200Higher | 9 |
| Tool type | Voip | Voip, Video, ChatbotCovers more |
| Free trial length | Not confirmed | 7 days |
| Compliance certifications | Not confirmed | GDPR |
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Key differences
- bOnline scores higher overall: 9.3 vs 8.9.
- Free plan: only Troop Messenger.
- Integrations is higher at bOnline: 200 vs 9.
- Support channels: only bOnline offers Phone.
- Support channels: only Troop Messenger offers Email.
- Troop Messenger is available in 242 more countries.
- Audience: only Troop Messenger offers Enterprise.
- Pricing model: only Troop Messenger offers Free plan.
- Tool type: only Troop Messenger offers Video, Chatbot.
Our verdict on each
bOnline
bOnline suits small UK teams that want simple VoIP service with clear entry pricing and guided support by chat and phone. Entry is £7 alongside 100 outbound landline minutes and access to 200 integrations for linked sales and service workflows across busy weeks.
Troop Messenger
Troop Messenger suits small-business and enterprise teams that want voice, video and chat in a low entry package with clear usage caps. Entry pricing sits at $2.50 with limits of 1-50 users, 50GB storage, plus steady support through email, chat and help centre for daily team needs.
Score breakdown
| Area | bOnline | Troop Messenger |
|---|---|---|
| Cost | 9.1Entry is £7 with 100 outbound landline minutes tied to the opening tier. | 9.2HigherEntry pricing at $2.50 supports a strong cost position for tight budgets. |
| Offer | 9.5HigherCalling fit with 200 integrations plus care through chat, phone and help centre. | 8.9Usage caps of 1-50 users, 50GB storage with 9 integrations shape the core offer. |
| Trust | Not confirmed | 8.3Support through email, chat and help centre with operation under TVISHA COMMUNICATIONS PVT LTD frames trust. |
Which one suits you
Pick bOnline if offer and integrations matter most.
Pick Troop Messenger if free plan and tool type matter most.
Positions in our rankings
| Ranking | bOnline | Troop Messenger |
|---|---|---|
| Business phone systems | 1 of 36 | 5 of 36 |
Also worth a look
ShipStation has integrations at 400, against 200 for bOnline and 9 for Troop Messenger.
ShipStation reviewEvery fact side by side
| Fact | bOnline | Troop Messenger |
|---|---|---|
| Audience | Small business | Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free plan, Free trialCovers more |
| Legal entity | bOnline Ltd | TVISHA COMMUNICATIONS PVT LTD |
| Headquarters | United Kingdom | India |
| Support channels | Chat, Phone, Help centre | Email, Chat, Help centre |
Where each stands against the rest
| Fact | bOnline | Troop Messenger | Median |
|---|---|---|---|
| Free trial length | Not confirmed | 7 dayslowest quarter | 14 days |
| Integrations | 200highest quarter | 9lowest quarter | 36 |
Median across 278 listed software products.
Pros and cons
bOnline
Pros
- Entry at £7 pairs with 100 outbound landline minutes, giving small teams a clear starting allowance.
- Catalog of 200 integrations helps link calls with sales and service workflows.
- Support through chat, phone and help centre gives chat, phone and help centre routes, unlike email only rivals.
Cons
- Usage is capped at 100 outbound landline minutes, so heavy outbound calling will need careful monitoring against the allowance.
- Support stays within chat, phone and help centre, which may feel narrow for teams that prefer email or community help.
Troop Messenger
Pros
- Entry pricing at $2.50 stays below Telusion at $3.49 for cost aware buyers comparing voice options.
- Free plan is available, paired with a trial lasting 7 days for staged evaluation across teams.
- Published limits of 1-50 users, 50GB storage give clear capacity terms for planning team size and storage needs.
Cons
- Trial period of 7 days may feel brief for teams needing extended evaluation time across departments and workflows.
- Usage caps of 1-50 users, 50GB storage may constrain larger deployments that expect wider capacity for storage growth and team expansion.
- Support runs on email, chat and help centre only, with email, chat and help centre coverage shaping assisted help for setup and troubleshooting needs.
Who each suits
bOnline
Who it suits
- Small businesses that make steady outbound calls within 100 outbound landline minutes and want predictable setup.
- Teams that value chat and phone help through chat, phone and help centre during rollout and daily use.
Who should look elsewhere
- Teams wanting a lasting complimentary tier should skip bOnline and weigh Telusion, since Free plan is not available here.
- High volume outbound teams that will exceed 100 outbound landline minutes should compare Sonetel for a different usage structure.
- Buyers wanting email based care beyond chat, phone and help centre should look at Placetel before committing.
Troop Messenger
Who it suits
- Small-business teams seeking affordable messaging with voice and video
- Enterprise groups that value stated limits such as 1-50 users, 50GB storage
- Buyers wanting email and chat help through email, chat and help centre
Who should look elsewhere
- Teams needing phone led care may prefer bOnline over support limited to email, chat and help centre for direct voice assistance.
- Groups wanting higher entry pricing structures may consider Placetel at €8.90 rather than Troop Messenger at $2.50 for alternative packaging.
Country by country
| Country | bOnline | Troop Messenger |
|---|---|---|
| Afghanistan | No | Yes |
| Aland Islands | No | Yes |
| Albania | No | Yes |
| Algeria | No | Yes |
| American Samoa | No | Yes |
| Andorra | No | Yes |
| Angola | No | Yes |
| Anguilla | No | Yes |
8 of 243 countries where either is available.
Questions about each
bOnline
What does bOnline cost at entry?+
Entry for bOnline is £7 for the opening tier. That tier includes 100 outbound landline minutes for outbound landline calling. Confirm billing terms and renewal rules before adding users or raising call volume.
What usage limits apply to bOnline calls?+
The stated allowance is 100 outbound landline minutes for outbound landline calls. That allowance shapes the value of entry at £7. Teams with steady outbound traffic should track use across the month and plan upgrades early.
Troop Messenger
What does Troop Messenger cost at entry?+
Entry pricing for Troop Messenger is listed at $2.50. That figure covers the starting point for paid access, while a Free plan remains available for basic evaluation before committing to a paid tier for wider use.
Does Troop Messenger include a Free plan?+
Yes, a Free plan is available alongside paid access at $2.50. It allows teams to explore core messaging and collaboration features before moving to paid access, which helps control initial spend during assessment.