Bugsnag review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Bugsnag suits small product teams that want crash monitoring without paying first. It offers a free plan, a free trial of 14 days, and an event allowance of 7.5K events and 1M spans per month. Support runs on email and help centre, and the company is headquartered in the US.
Key facts
- Best for
- Small businesses shipping apps and websites that need crash monitoring on a free plan first.
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- 7.5K events and 1M spans per month (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Integrations
- 30 (Source, checked September 26, 2026)
- Legal entity
- Bugsnag, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2012 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
- Official website
- bugsnag.com
Apps and profiles
- Elsewhere
- Wikidata
Pros and cons
Pros
- A free plan is available, and the model is a free plan plus a free trial of 14 days.
- The free tier allowance of 7.5K events and 1M spans per month covers modest app traffic.
- 30 integrations are listed, so most stacks have a connector.
- Audiences span small business and enterprise, so it scales past small teams.
Cons
- Usage is capped at 7.5K events and 1M spans per month, so busier apps must move up a plan.
- Support is limited to email and help centre, so urgent issues rely on email and the help centre.
- A free trial of 14 days is short for teams evaluating a monitoring platform end to end.
Who it suits
- Small businesses that want crash monitoring on a free plan before paying
- App and web teams that already use the listed 30 integrations
- Enterprise teams weighing a platform that serves both small business and enterprise
Who should look elsewhere
- Teams that need live chat or phone support, since support runs on email and help centre
- High volume apps that would quickly pass 7.5K events and 1M spans per month on the free tier
How Bugsnag compares
- 9.1 vs 9.3
- 9.1 vs 9.1
9.1 vs 8.7- 9.1 vs 9.2
- 9.1 vs 9.3
9.1 vs 9.4
9.1 vs 8.5- 9.1 vs 9.2
- 9.1 vs 8.7
- 9.1 vs 8.0
- 9.1 vs 9.5
9.1 vs 9.4
9.1 vs 9.4- 9.1 vs 9.3
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1- 9.1 vs 9.0
9.1 vs 9.0- 9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.8- 9.1 vs 8.7
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.0
9.1 vs 8.0
9.1 vs 8.0
Frequently asked questions
Does Bugsnag have a free plan?+
Yes. A free plan is listed, and the pricing model is a free plan alongside a free trial. That means a small team can start monitoring crashes without a purchase order. The free tier is limited to 7.5K events and 1M spans per month, so heavier apps would need a paid tier.
How long is the Bugsnag free trial?+
The free trial runs 14. Most of the comparison field sits in the same range, so a short trial is normal for this category. Teams that need longer evaluation time can start on the free plan and keep it alongside the trial.
What are the usage limits on Bugsnag?+
Usage is capped at 7.5K events and 1M spans per month on the free plan. Those are monitored events and spans, so the ceiling depends on how noisy your app is. A quiet internal tool fits easily; a consumer app with heavy traffic will reach it sooner.
Which support channels does Bugsnag offer?+
Support runs on email and help centre, meaning email and a help centre. There is no live chat or phone line listed, so urgent issues go by email. Teams that need instant conversation should weigh that before committing.
Who is Bugsnag built for?+
The listed audience is small business and enterprise, so the same platform serves a small startup and a larger organisation. Aimed at both ends, the fit depends more on your event volume than your headcount. Smaller teams stay inside 7.5K events and 1M spans per month more easily.
Where is Bugsnag based?+
The company is headquartered in the US and trades as Bugsnag, Inc.. It was founded in 2012, so it is an established vendor rather than a new entrant. Contracts and support hours follow a US base.
How many integrations does Bugsnag support?+
30 integrations are listed, covering common platforms and languages. That breadth matters because crash monitoring has to reach the build and deploy tools you already use. Check your stack against the list before signing up.
Sources
- docs.bugsnag.com checked September 26, 2026
Backs: Support channels
“please email us at support@bugsnag.com; Support - support.smartbear.com”
- teaserclub.com/investors/smartbear checked September 26, 2026
Backs: Legal entity
“Bugsnag, Inc. is a software company founded in 2012”
- bugsnag.com/pricing checked September 26, 2026
Backs: Audience, Free plan, Free trial length, Integrations, Pricing model, Usage limits
“Solo users and their passion projects; Smaller teams; Larger teams; Custom plans for enterprises”
- prweb.com/releases/app_monitoring_platform_bugsnag_inc_la... checked September 26, 2026
Backs: Founded, Headquarters
“Founded in September 2012 by James Smith and Simon Maynard”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price from.
Related by the facts
Bugsnag
Small businesses shipping apps and websites that need crash monitoring on a free plan first.