Ecomail.cz review
Updated October 12, 2026 · ForgeCue Editorial Team
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Our verdict
Ecomail.cz provides email and SMS marketing through automation, personalization and customer data tools with a Czech language AI agent for campaigns and reports. It suits beginners sending first campaigns and shops using integrations, segmentation and tailored recommendations to support growth and repeat purchases.
Key facts
- Best for
- Shops and beginners wanting Czech email automation
- Free plan limits
- Free plan: up to 200 emails sent per month (Source, checked September 26, 2026)
- Integrations
- 43 (Source, checked September 26, 2026)
- Legal entity
- ECOMAIL.CZ, s.r.o. (Source, checked September 26, 2026)
- Headquarters
- Czechia (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free plan
- Official website
- ecomail.cz
Business tools
- Price from
- CZK 250 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- 200 emails per month (Source, checked September 26, 2026)
- Integrations
- 43 (Source, checked September 26, 2026)
- Tool type
- Automation (Source, checked September 26, 2026)
- Legal entity
- ECOMAIL.CZ, s.r.o. (Source, checked September 26, 2026)
- Headquarters
- Czechia (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free plan
Pros and cons
Pros
- AI agent in Czech supports campaigns, reports and strategy
- Combines email, SMS, automation and shopper data in one platform
- Connects shops and customer tools through plugins and data interface
- Includes personalization, segmentation and split testing for targeting
Cons
- Czech language focus may challenge teams working outside Czech
- Support operates on weekdays during daytime hours only
- Centers on shop data use, offering less outside retail contexts
Who it suits
- Beginners sending first campaigns
- E-shops building repeat purchases
- Marketers using shopper data for targeting
Who should look elsewhere
- Teams needing non Czech communication
- Companies outside email and SMS marketing
Core features
Ecomail.cz provides email and SMS activity alongside automated sending and work with shopper information. An agent operating in Czech supports campaign preparation, reporting and strategy to save time. Personalization and audience tools help target campaigns and encourage repeat purchases with tailored recommendations. Integrations connect shops, customer relationship systems and other tools through plugins or an interface for data exchange. The platform also supports audience segmentation, purchase based targeting and split testing for optimization. Newcomers can prepare a first campaign without prior experience.
How Ecomail.cz compares
Frequently asked questions
What does Ecomail.cz provide?+
Ecomail.cz is a marketing platform for email, SMS, automated sending and customer information work. It combines campaign creation, automation, personalization and data tools in one place. Shops can maintain contact from first interaction through later purchases.
Can beginners use Ecomail.cz for a first campaign?+
Beginners can prepare and distribute a first email campaign without previous practice or technical skills. Creation stays simple, fast and understandable in Czech for new users. The workflow reduces time spent learning complex email processes and methods.
What is the AI agent EMA?+
The AI agent EMA supports preparation of campaigns, reports and strategy in Czech. It helps save time during planning and content creation for email marketing. Tailored recommendations also support targeting and encourage repeat purchases from customers.
How does Ecomail.cz connect to other tools?+
The platform connects shop, customer relationship and other tools for better campaign targeting. Information flows through plugins or a data interface for exchange between systems. Segmentation and purchase based targeting then support more personalized and relevant campaigns.
Which company operates Ecomail.cz?+
Ecomail.cz is operated by ECOMAIL.CZ, s.r.o.. (Source, checked September 26, 2026)
Where is Ecomail.cz based?+
Ecomail.cz is based in Czechia. (Source, checked September 26, 2026)
When was Ecomail.cz founded?+
Ecomail.cz was founded in 2014. (Source, checked September 26, 2026)
How can I contact Ecomail.cz support?+
Ecomail.cz offers support through Email, Chat, Phone, Help-centre. (Source, checked September 26, 2026)
Sources
- ecomail.cz checked September 26, 2026
Backs: Audience
“E-mailing, ktery zvladne kazdy - i kdyz jste to nikdy nedelali; funkce pro e-shopy”
- ecomail.cz/cenik checked September 26, 2026
Backs: Free plan, Free plan limits, Pricing model, Price from, Tool type, Usage limits
“Profi: Mesicni 250 Kc”
- ecomail.cz/funkce/integrace checked September 26, 2026
Backs: Integrations
“Vsechny integrace (43)”
- ecomail.cz/kontakt checked September 26, 2026
Backs: Support channels
“Online chat 9-16.30; Mail 9-17.00 support@ecomail.cz; Telefon 10-16.00”
- ecomail.cz/obchodni-podminky checked September 26, 2026
Backs: Headquarters, Legal entity
“vydane spolecnosti ECOMAIL.CZ, s.r.o., ICO: 027 62 943”
- or.justice.cz/ias/ui/print-pdf checked September 26, 2026
Backs: Founded
“ECOMAIL.CZ, s.r.o. zapsano 18. brezna 2014”
Compiled from 6 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Price at 1,000 contacts, Price at 10,000 contacts.