FreeAgent review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
FreeAgent suits beginners and small businesses that want payroll inside their accounting, with bank feeds and UK MTD VAT and MTD ITSA support. It has no free plan, and entry pricing from £19 puts it mid pack among rivals.
Key facts
- Best for
- Small businesses wanting accounting and payroll in one place, with UK MTD support built in.
- Price from
- £19 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Local compliance
- Mtd-vat, Mtd-itsa (Source, checked September 26, 2026)
- Payroll
- Included (Source, checked September 26, 2026)
- Bank feeds
- Yes (Source, checked September 26, 2026)
- Platforms
- iOS (Source, checked September 26, 2026)
- Support channels
- Help-centre (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
- Official website
- freeagent.com
Pros and cons
Pros
- Payroll is included, so payslips and accounting sit in the same product
- Bank feeds are supported, which suits reconciling a business account by hand less
- UK Making Tax Digital VAT and ITSA returns are covered
- A 30 free trial gives a full billing cycle to judge it
Cons
- There is no free plan, so you pay from the first month
- Support runs on help centre only
- The mobile app is ios, with no desktop alternative named
Who it suits
- Beginners setting up their first bookkeeping
- Small businesses that run payroll alongside their books
- UK businesses that need Making Tax Digital VAT or ITSA returns
Who should look elsewhere
- Qonto, if a lower entry price matters more than included payroll
- Accountable, if a lower entry price and self assessment focus suit you better
- Billy, if you want a different price point to compare against
Where it sits among rivals
On free trial length, FreeAgent ranks 9 of 166 brands, and on price from it ranks 126 of 200. Neither position leads, so FreeAgent reads as a middle of the field option rather than an outlier on either measure.
Plans and pricing
FreeAgent has no free plan. Entry pricing starts at £19, and the free trial runs 30. The model is a free trial, so you can weigh the product at length before a first payment rather than testing a cut down free tier.
How FreeAgent compares
9.0 vs 8.7
9.0 vs 9.2
9.0 vs 9.0
9.0 vs 9.1- 9.0 vs 9.2
9.0 vs 9.5
9.0 vs 9.0Qonto starts at €9, below FreeAgent's entry pricing of £19.
- 9.0 vs 8.8
9.0 vs 9.2- 9.0 vs 9.0
- 9.0 vs 8.9
9.0 vs 9.1
9.0 vs 9.0
9.0 vs 8.9
9.0 vs 8.8
9.0 vs 8.8
9.0 vs 8.0
Frequently asked questions
How much does FreeAgent cost to start?+
Entry pricing begins at £19, and there is no free plan to test first. The free trial runs 30, so you can run a full billing cycle in the trial before deciding on a paid plan. Renewal pricing is not listed here.
Is there a free plan?+
No. FreeAgent has no free plan, so every feature is behind a paid subscription. The free trial of 30 days is the only no cost window, and pricing starts at £19 once that ends.
Does FreeAgent include payroll?+
Payroll is included in the product, so payslips and the books sit together rather than in a separate add on. That matters for small businesses that pay staff, and most rivals in this group either bundle payroll the same way or sell it on top.
Which UK tax returns does it support?+
Local compliance covers Making Tax Digital VAT and Making Tax Digital ITSA, so UK sole traders and limited companies can file through the product. Neither SAF T nor Peppol is listed for FreeAgent, so businesses needing those should look elsewhere.
Does FreeAgent connect to my bank?+
Yes, bank feeds are supported, which covers most of this group and saves manual entry of statements. Bank feeds are near universal among comparable accounting and payroll products.
How do I get help from support?+
Support runs on help centre, so answers are documented rather than handled by email, chat or phone. In the wider accounting software group, a help centre is the most common channel, ahead of email and phone support.
Is there a mobile app?+
There is an app for ios, so you can check the books away from a desk. Mobile access is close to standard in this category, so treat it as expected rather than a differentiator.
Who is FreeAgent aimed at?+
The stated audience is beginners and small businesses, which matches a product with included payroll and built in Making Tax Digital support. Small businesses are by far the most common audience across this group, and beginners are a smaller but still sizeable share.
Sources
- apps.apple.com/us/app/freeagent-mobile-accounting/id97559... checked September 26, 2026
Backs: Platforms
“trackName=FreeAgent Mobile Accounting; sellerName=FreeAgent Central Ltd”
- fre.ag/referrals checked September 26, 2026
Backs: Audience
“accounting software for freelancers and small businesses”
- support.freeagent.com/hc/en-us/articles/115001218770-The-... checked September 26, 2026
Backs: Free trial length, Pricing model
“Every person who subscribes to FreeAgent using your unique referral link will start a 30-day free trial”
- comparethecloud.net/articles/sage-50-vs-quickbooks-vs-fre... checked September 26, 2026
Backs: Price from
“FreeAgent costs 19 per month plus VAT after an introductory period”
- freeagent.com checked September 26, 2026
Backs: Bank feeds, Local compliance, Support channels
“Banking - connect your bank account”
- freeagent.com/features/payroll checked September 26, 2026
Backs: Payroll
“HMRC-recognised payroll software for your business”
- softwareworld.co/software/freeagent-reviews checked September 26, 2026
Backs: Free plan
“Free Version Not available”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
FreeAgent
Small businesses wanting accounting and payroll in one place, with UK MTD support built in.