Grasshopper review

Updated September 30, 2026 · ForgeCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.

Our verdict

Grasshopper suits small business teams that want a straightforward voice service with clear entry pricing for regular calls and messages. Entry pricing sits at $14 with trial access for 7 days and support through phone, chat and help centre that helps small teams stay reachable without added complexity.

Key facts

Best for
Small business teams seeking simple calling and texting with clear entry pricing.
Price from
$14 (Source, checked September 30, 2026)
Free plan
No (Source, checked September 30, 2026)
Usage limits
Unlimited calls and texts (Source, checked September 30, 2026)
Free trial length
7 days (Source, checked September 30, 2026)
Tool type
Voip (Source, checked September 30, 2026)
Support channels
Phone, Chat, Help-centre (Source, checked September 30, 2026)
Audience
Small business
Pricing model
Free trial
Official website
grasshopper.com

Pros and cons

Pros

  • Entry pricing at $14 gives small teams a clear starting point for budgeting.
  • Included use covers Unlimited calls and texts, which supports steady daily communication.
  • Support through phone, chat and help centre covers direct and self help needs for small business.
  • Access model free trial allows review for 7 days before choosing a paid plan.

Cons

  • Free plan is unavailable, so continued use depends on a paid plan after 7 days.
  • Trial access runs for 7 days only, which gives limited time for evaluation.
  • Support runs on phone, chat and help centre only, which may limit contact choice for some teams.

Ready to try Grasshopper?

Scored 9.1 / 10 by ForgeCue.

Who it suits

  • Small business teams needing straightforward calling and messaging with Unlimited calls and texts.
  • Buyers who prefer trial based review through free trial before paid commitment.
  • Teams that value direct assistance through phone, chat and help centre.

Who should look elsewhere

  • Teams needing a permanent no cost tier should consider Tencent RTC, since Free plan is not offered by Grasshopper.
  • Teams wanting a longer evaluation window should consider Alliance Virtual Offices, since Grasshopper trial access is limited to 7 days.

Intro and renewal prices

Grasshopper positions entry cost around a paid starting point, with entry pricing listed at $14. The presentation keeps introductory pricing distinct from later renewal considerations, so readers can weigh the starting amount on its own terms before reviewing longer term value. Free plan status shapes the pricing path because Free plan is not offered. That means readers should treat the trial period as the main no cost review window rather than expecting an ongoing no cost tier. Trial access runs for 7 days. The limited window allows inspection of plan value, cost fit and overall suitability ahead of purchase. Readers comparing introductory and renewal pricing should note that the listed entry amount reflects the starting paid option. Renewal terms should be checked separately against the same entry figure to confirm continuity, discounts or changes across billing periods.

What you get free

Grasshopper does not provide an ongoing no cost tier because Free plan is not offered. Readers seeking extended no cost use will find that the service centers on paid access rather than a permanent complimentary option. Trial access runs for 7 days. The period provides time to review core functions, assess ease of use and decide whether paid access matches communication needs. Since Free plan is not offered, the trial serves as the primary way to explore the service without initial payment. Readers should plan evaluation activities within the period covered by 7 days to make full use of the available review time. The structure suits buyers who prefer a short preview followed by a clear purchase decision.

How Grasshopper compares

Where Grasshopper is available

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What is the starting price for Grasshopper?+

Entry pricing for Grasshopper is $14. The amount reflects the starting paid option, and readers should compare it with trial length and included calling allowances before committing to a plan.

Does Grasshopper offer a free plan?+

Free plan availability is limited because Free plan is not offered. Access starts through a paid plan, although short trial access for 7 days allows review before purchase.

How long does the Grasshopper trial last?+

Trial access lasts for 7 days. The period allows review of calling, messaging and support, and teams can assess fit before moving to a paid plan.

What usage allowance is included with Grasshopper?+

Usage allowances cover Unlimited calls and texts. The allowance suits teams with steady call and message volume that prefer predictable use without tracking minutes or message counts.

Who is Grasshopper designed to serve?+

Grasshopper is described by tool type voip and audience small business. The combination suits small business calling needs rather than complex contact centre setups or broader communication suites.

How can customers get help with Grasshopper?+

Support is available through phone, chat and help centre. The mix covers direct contact plus self help resources, which helps small teams resolve setup questions and daily use issues.

How does Grasshopper provide access to new customers?+

Grasshopper uses access model free trial. The model means there is no permanent no cost tier, and continued service after 7 days requires selection of a paid plan.

Sources

  • grasshopper.com checked September 30, 2026

    Backs: Audience, Free plan, Free trial length, Pricing model, Price from, Support channels, Tool type, Usage limits

    “Trusted by over 150,000 small businesses - and counting.”

Compiled from 1 source page, checked September 30, 2026. We did not open an account.

Grasshopper

Small business teams seeking simple calling and texting with clear entry pricing.

9.1/10See alternatives