Indy review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Indy is a CRM for small businesses that folds project management, e-signature and payments into a single workspace. The Pro Bundle starts at $12.50 per user, and a free plan plus a 7 day trial let a team test it before committing.
Key facts
- Best for
- Small businesses wanting CRM, e-signature and payments in a single paid bundle with a free plan alongside.
- Price per user from
- $12.50 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free plan limits
- 3 proposals, contracts, invoices and clients per month, 10GB storage (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Plan tiers
- Free, Pro Bundle (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Legal entity
- Indy Technologies, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2016 (Source, checked September 26, 2026)
- Support channels
- Chat (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
- Official website
- weareindy.com
Business tools
- Price from
- $12 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- 3 docs per month, 10GB storage (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Tool type
- Project-management, E-signature, Payments (Source, checked September 26, 2026)
- Legal entity
- Indy Technologies, Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Founded
- 2016 (Source, checked September 26, 2026)
- Support channels
- Chat (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
Pros and cons
Pros
- A free plan covers early work, so a small business can build client files before it pays anything
- Entry at $12.50 per user sits under the €21.75 typical across the brands compared
- CRM, project management, e-signature and payments come from a single account, so a small team carries fewer subscriptions
Cons
- Support runs on chat only, so a buyer who wants email or a phone line has to work with chat
- The free plan caps monthly work at a few proposals, contracts, invoices and clients, so steady use pushes a team onto the Pro Bundle
- Freshsales starts at $9 per user, under Indy at $12.50, so a plain CRM can cost less
Who it suits
- Small businesses that want CRM, e-signature and payments in a single subscription rather than separate tools
- Solo owners and freelancers testing a paid tier through the free plan or a 7 day trial
- Buyers who prefer a short plan list of a free option and one paid bundle, with chat support
Who should look elsewhere
- Price-first buyers, since Freshsales starts at $9 per user, less than Indy at $12.50
- Creators who prefer a creator CRM and can absorb $39.99 per user on CreatorHero
- Teams with budget set aside for a different CRM, since Infloww sits at $40 per user
Intro and renewal prices
The paid side is the Pro Bundle, starting at $12.50 per user, and that is the figure to budget at renewal. The Free plan sits beside it for a small business that wants to try the product first, while a 7 day trial covers buyers who prefer testing the Pro Bundle before paying.
How Indy compares
8.7 vs 8.7- 8.7 vs 9.3
8.7 vs 8.9- 8.7 vs 9.2
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- 8.7 vs 8.7
- 8.7 vs 8.0
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8.7 vs 9.1- 8.7 vs 9.0
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8.7 vs 8.8- 8.7 vs 8.7
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8.7 vs 8.0
8.7 vs 8.0
Frequently asked questions
What does Indy cost to start?+
The Pro Bundle starts at $12.50 per user, which is under the €21.75 typical across the wider set of brands compared here. A free plan is available too, so a small business can test the product before paying anything.
What can the free plan handle?+
The free plan allows a small number of proposals, contracts, invoices and clients each month, plus a set amount of storage. It suits light work early on, while a 7 day trial gives a longer look at the Pro Bundle before anyone commits.
How long is the free trial?+
The trial runs 7 days, shorter than the 14 day median across comparable sites. Buyers who want a longer window can lean on the free plan instead, or use the trial to judge the Pro Bundle quickly.
How does Indy support customers?+
Support runs on chat alone, so a buyer who prefers email or a phone line has to work with chat. That is the only support channel in the plan set, which suits owners who are happy to ask a question and keep working.
What is included in an Indy plan?+
Indy covers crm work plus project management, e signature and payments, so proposals, contracts and payments sit in the same account. Plans are limited to Free, Pro Bundle, with a free option and a paid bundle beside it.
Who is Indy built for?+
The stated audience is small business, and small business is also the most common group among the brands compared here. Teams that want a CRM, e-signature and payments together find each in a single account, rather than buying them apart.
Where is Indy based and how long has it run?+
Indy is run by Indy Technologies, Inc. and is headquartered in the United States. It was founded in 2016, so the product is established rather than new, though the audience stays on small businesses rather than large teams.
Is Indy cheap against the market?+
On price per user it ranks 10 out of 61 brands compared, with a 5.1 cost score. That puts it under the €21.75 median per user, so the entry price holds up even with a mid field position.
Sources
- slashdot.org/software/p/Indy checked September 26, 2026
Backs: Founded, Headquarters
“Year Founded: 2016”
- weareindy.com checked September 26, 2026
Backs: Tool type
“Send proposals, sign contracts, track billable hours, create invoices, and receive payments”
- weareindy.com/blog/trello-vs-asana-which-is-the-best-proj... checked September 26, 2026
Backs: Price from
“For unlimited access to advanced features and 1 TB of file storage, Indy Pro costs just $9/month when billed annually and $12/month when billed monthly”
- weareindy.com/pricing checked September 26, 2026
Backs: Free plan, Free plan limits, Free trial length, Pricing model, Plan tiers, Price per user from, Product, Support channels, Usage limits
“$0 - Unlimited use of basic tools”
- weareindy.com/terms checked September 26, 2026
Backs: Audience, Legal entity
“a software-as-a-service suite for small businesses and freelancers”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Indy
Small businesses wanting CRM, e-signature and payments in a single paid bundle with a free plan alongside.