Justworks review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Justworks bundles payroll with the rest of small business admin in one place, with entry pricing at $8 and no free plan. Phone and help centre support come with it, so it suits small businesses wanting one vendor for payroll, though it costs more than a plain bookkeeping tool.
Key facts
- Best for
- Small businesses that want payroll and admin in one paid subscription.
- Price from
- $8 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Payroll
- Included (Source, checked September 26, 2026)
- Platforms
- iOS (Source, checked September 26, 2026)
- Legal entity
- Justworks, Inc. (Source, checked September 26, 2026)
- Founded
- 2012 (Source, checked September 26, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business
- Official website
- justworks.com
Apps and profiles
- Get the app
- App Store
- Elsewhere
- LinkedInXfacebook.com
Pros and cons
Pros
- Payroll is included rather than sold as an add-on (included).
- Support runs on phone and a help centre (phone and help centre).
- Entry pricing of $8 sits below the site median of €13.15.
Cons
- There is no free plan, so the paid entry price of $8 is the only way in.
- Support covers phone and a help centre only, with no email or chat included (phone and help centre).
- Mobile access is named for iOS alone (ios), which limits app use on other devices.
Who it suits
- Small businesses that run wages and want payroll inside the same subscription (small business, included).
- Teams who would rather phone a person than search a help centre (phone and help centre).
- Buyers ready to pay from the outset, since the free plan answer is no.
Who should look elsewhere
- ANNA Money, at £0, for a start that costs nothing.
- Aspire, at SGD 0, for readers who want a lower starting price.
- Billy, at DKK 160, if a different price point matters more than bundled payroll (included).
How Justworks compares
9.0 vs 8.7
9.0 vs 9.2
9.0 vs 9.0
9.0 vs 9.1- 9.0 vs 9.2
9.0 vs 9.5
9.0 vs 9.0- 9.0 vs 8.8
9.0 vs 9.2
- 9.0 vs 9.0
- 9.0 vs 8.9
9.0 vs 9.1
9.0 vs 9.0
9.0 vs 8.99.0 vs 8.8
9.0 vs 8.89.0 vs 8.0
Where Justworks is available
- Available
- United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Justworks cost to start?+
Justworks lists entry pricing at $8. That figure is the starting point for the plan, and payroll is already included in it (included) rather than added as a separate extra. Support by phone and a help centre (phone and help centre) is part of the same package, so the headline price covers more than bookkeeping alone.
Is there a free plan or a free trial?+
The free plan answer is no. Entry pricing starts at $8 and payroll comes with it (included), so use is paid from the start. For scale, the typical free trial across the brands on the site runs 14, which makes Justworks the harder path for anyone testing on a budget.
Does the plan include payroll?+
Yes. Payroll is included rather than sold as an add-on (included), and that is the main reason to accept an entry price of $8 if you were not planning to run wages through the tool. It is the clearest difference from a plain bookkeeping product.
How do I get help when something goes wrong?+
Support runs on phone and a help centre (phone and help centre). The phone channel suits problems that need someone to look at payroll records, and the help centre covers the everyday questions. No email or live chat channel is included, so expect to phone or self-serve.
Is there a mobile app?+
An app is listed for iOS (ios), so staff can check pay details away from a desk. Phone support (phone and help centre) covers what the app cannot answer. iOS is the only mobile platform named, so teams standardising on other devices should plan around the browser.
Who is Justworks built for?+
The stated audience is small businesses (small business), and the package matches: payroll is included (included) and support is phone based (phone and help centre). The company is Justworks, Inc. (Justworks, Inc.) and has been trading since 2012.
How does this price compare with the other tools on the site?+
Entry pricing of $8 sits below the site median of €13.15 and the payroll software median of €21.40, and under the category lower quartile of €12.04. On entry price it ranks 41 of 200 listings on the site.
Sources
- apps.apple.com/us/app/justworks/id1485245462 checked September 26, 2026
Backs: Platforms
“trackName=Justworks; sellerName=Justworks Inc”
- employborderless.com/review/justworks checked September 26, 2026
Backs: Founded
“Justworks is a US human resources provider, founded in 2012”
- justworks.com checked September 26, 2026
Backs: Audience
“A Platform Flexible Enough for the Small Business Journey”
- justworks.com/partners/partners-sign-up checked September 26, 2026
Backs: Legal entity
“Copyright 2013-2026 Justworks, Inc. and its affiliates”
- justworks.com/pricing checked September 26, 2026
Backs: Free plan, Payroll, Price from, Support channels
“Transparent & Simple Pricing”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free trial length, Local compliance.
Justworks
Small businesses that want payroll and admin in one paid subscription.