Klaviyo review

Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.

Our verdict

Klaviyo costs more per list than the transactional senders beside it, and the free tier is small. It suits small businesses that want email and social automation in the same place rather than cheap bulk delivery, with the lower contact tier priced at $30.

Key facts

Best for
Small businesses wanting email and social automation with a free starting tier.
Price at 1,000 contacts
$30 (Source, checked September 26, 2026)
Price at 10,000 contacts
$150 (Source, checked September 26, 2026)
Free plan limits
Up to 250 profiles, 500 emails/month, $5 mobile messages/month, $5 Composer usage/month (Source, checked September 26, 2026)
Integrations
350 (Source, checked September 26, 2026)
Legal entity
Klaviyo (Source, checked September 26, 2026)
Headquarters
United States (Source, checked September 26, 2026)
Founded
2012 (Source, checked September 26, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
Audience
Beginners, Small business, Enterprise
Pricing model
Free plan
Official website
klaviyo.com

Business tools

Free plan
Yes (Source, checked September 26, 2026)
Integrations
350 (Source, checked September 26, 2026)
Tool type
Automation, Social (Source, checked September 26, 2026)
Legal entity
Klaviyo (Source, checked September 26, 2026)
Headquarters
United States (Source, checked September 26, 2026)
Founded
2012 (Source, checked September 26, 2026)
Support channels
Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
Audience
Beginners, Small business, Enterprise
Pricing model
Free plan

Apps and profiles

Pros and cons

Pros

  • A free plan is listed, so a small list can be built at no cost
  • Email and social sit in the same place, per automation and social
  • 350 integrations are listed for connecting the stack
  • Support runs on email, chat and help centre

Cons

  • The lower contact tier price is $30, above Mailjet's $9
  • The larger contact tier price is $150, above Postmark's $15
  • The free plan limits keep profiles, monthly emails, mobile messages and Composer usage tight
Klaviyo

Ready to try Klaviyo?

Scored 9.1 / 10 by ForgeCue.

Who it suits

  • Small businesses already built around email, per beginners, small business and enterprise
  • Teams that want email and social handled together, per automation and social
  • Beginners who want a free plan to test flows on, per free plan

Who should look elsewhere

  • Buyers who only need transactional delivery, where Postmark lists $15
  • Shoppers optimising on unit price, since Mailjet lists $9
  • Buyers wanting a free tier that also covers sales and service, the wider free offer HubSpot describes

How Klaviyo compares

Frequently asked questions

Does Klaviyo have a free plan?+

Yes. A free plan is listed, and the pricing model here is free plan. The free plan limits stay modest: a small profile allowance, a monthly email cap, and tight budgets for mobile messages and Composer usage. Enough to test flows, not enough for a list that has grown.

What does Klaviyo cost on a smaller contact list?+

On the smaller contact tier the price is $30. Mailjet lists $9 on the same measure, so Klaviyo sits at the dearer end of this group. Budget that gap before the list keeps growing.

What does Klaviyo cost as the list grows?+

On the larger contact tier the price is $150, while Postmark lists $15 for the same volume. The gap between a marketing platform and a transactional sender widens as volume climbs, and that gap is the trade-off here.

Who is Klaviyo built for?+

The listed audience is beginners, small business and enterprise, so beginners, small businesses and enterprise teams all sit in scope. The practical fit is a small business that wants email and social handled together, since automation and social covers both.

What support can you reach?+

Support runs on email, chat and help centre, which covers email, chat, a help centre and a community. Phone support is not in that list, so teams that need voice help should weigh that before signing up.

What do prices look like after an introductory offer?+

Introductory and renewal prices are tracked separately across the site. Renewal prices sit at €5.99 while introductory prices sit at €2.99, and renewals run dearer in this category. Klaviyo's own plan prices are $30 on the smaller contact tier and $150 on the larger one.

How many integrations does Klaviyo connect to?+

350 integrations are listed, and that is the practical edge over transactional senders that concentrate on delivery instead of a connected marketing stack. Wider connectivity helps a small team keep campaigns and data together.

What does Klaviyo actually cover?+

The listed tool type is automation and social, which reads as automation and social. That points to automated email and social flows rather than one-off campaign sends, and it is part of why pricing sits above a plain bulk sender.

Sources

  • help.klaviyo.com checked September 26, 2026

    Backs: Support channels

    “Email Support available 24/7, Chat, Help Center, Community”

  • klaviyo.com checked September 26, 2026

    Backs: Audience

    “services 205,000+ brands across 100 countries”

  • klaviyo.com/about checked September 26, 2026

    Backs: Founded, Headquarters, Legal entity

    “Founded: 2012”

  • klaviyo.com/pricing checked September 26, 2026

    Backs: Free plan limits, Pricing model

    “Up to 250 profiles, 500 emails/month, $5 of mobile messages/month, $5 of Composer usage/month”

  • emailtooltester.com/en/reviews/klaviyo/pricing checked September 26, 2026

    Backs: Price at 10,000 contacts, Price at 1,000 contacts

    “10,000 Active Profiles: $150/month”

  • klaviyo.com checked September 26, 2026

    Backs: Integrations, Tool type

    “Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo”

  • klaviyo.com/pricing checked September 26, 2026

    Backs: Free plan

    “Klaviyo Pricing | Start Free with Email & SMS”

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Klaviyo

Klaviyo

Small businesses wanting email and social automation with a free starting tier.

9.1/10Visit