MyFax review
Updated September 29, 2026 · ForgeCue Editorial Team · Facts checked September 28, 2026
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Our verdict
MyFax suits small-business and enterprise teams that need structured fax by email for routine records and approvals. Entry is priced at $12 with trial access for 14 and audience alignment across small business and enterprise for steady use.
Key facts
- Best for
- Teams seeking defined fax allowances with trial access and multi channel support.
- Price from
- $12 (Source, checked September 28, 2026)
- Free plan
- No (Source, checked September 28, 2026)
- Usage limits
- Send 100 pages, Receive 100 pages (Source, checked September 28, 2026)
- Free trial length
- 14 days (Source, checked September 28, 2026)
- Tool type
- Fax (Source, checked September 28, 2026)
- Legal entity
- Consensus Cloud Solutions, Inc. (Source, checked September 28, 2026)
- Headquarters
- United States (Source, checked September 28, 2026)
- Founded
- 2004 (Source, checked September 28, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 28, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free trial
- Official website
- myfax.com
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Trial based access under free trial lets teams evaluate workflows before paid commitment.
- Support coverage spans email, chat and phone, giving email, chat, phone and self help options in a single plan.
- Dedicated fax focus through fax keeps features aligned with send and receive needs rather than broader telephony.
- Audience alignment with small business and enterprise suits office teams that need steady document exchange.
Cons
- Free plan stays unavailable, so Free plan seekers pay from the start with entry pricing at $12.
- Entry pricing at $12 sits above Placetel pricing at €8.90, so strict budget shoppers may hesitate.
- Trial access limited to 14 may feel brief for teams migrating large fax workflows.
Ready to try MyFax?
Scored 9.5 / 10 by ForgeCue.
Who it suits
- Office teams with regular fax volume should consider MyFax over Documo when defined send and receive allowances matter.
- Small operations needing assisted onboarding should consider MyFax over Placetel when phone plus chat support matters.
Who should look elsewhere
- Readers wanting ongoing use without payment should skip MyFax and review iFax, since Free plan is unavailable here.
- Readers seeking the lowest entry outlay should look at Placetel, since its listed entry pricing sits below MyFax.
Intro and renewal prices
MyFax positions entry pricing at $12 for the starting paid tier. That figure should be read as the introductory entry amount, not as a renewal promise. Trial access extends for 14, which gives teams room to check sending, receiving and account setup before billing begins. Free plan availability is not part of the offer, so teams move from evaluation into paid use when they continue. Readers weighing price at entry and at renewal should treat the listed entry amount as the planning baseline and confirm renewal terms directly at checkout. The structure suits buyers who prefer a defined starting price plus a bounded evaluation window over open ended unpaid use.
What you get free
MyFax does not extend Free plan access for ongoing use. Evaluation happens through trial access lasting 14. That window allows teams to confirm fit, review limits and test support paths before committing to paid service. Once the evaluation window closes, continued use requires a paid tier. The approach favors buyers who want a clear decision point rather than prolonged unpaid access. Teams that need lasting unpaid capacity should look elsewhere, while teams comfortable moving from trial to paid use will find the path straightforward.
The company behind it
MyFax is operated by Consensus Cloud Solutions, Inc.. The business base is in the United States. The operating history traces to 2004, which gives context on continuity in the fax segment. Customer assistance is provided through email, chat and phone, covering email and chat plus phone and a help centre for self guided answers. The combination of an identified operator, a stated home base and multi channel assistance helps buyers assess accountability. Teams that value direct contact alongside documentation should find the support mix practical for onboarding, troubleshooting and routine account questions.
How MyFax compares
- 9.5 vs 9.3
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Frequently asked questions
How much does MyFax cost at entry?+
Entry pricing for MyFax is listed at $12. The amount reflects the starting paid tier rather than a renewal figure. Teams should confirm billing terms at checkout since renewal pricing is stated separately by the provider.
Does MyFax include a Free plan?+
MyFax does not provide a Free plan option. Access starts through a paid tier after evaluation. Teams wanting ongoing use without payment will need to consider a different provider or a trial based path.
How long is the MyFax trial period?+
MyFax provides trial access lasting 14. The trial lets teams review sending, receiving and account controls before committing. It is suited to short evaluations rather than extended pilot projects.
What page allowances come with MyFax?+
Allowances are stated as Send 100 pages, Receive 100 pages. The allowance defines monthly send and receive capacity under the entry structure. Teams above that level should review upgrade paths or compare volume terms elsewhere.
How can customers reach MyFax support?+
Support is available through email, chat and phone. The mix covers direct contact plus self help resources for setup and troubleshooting. Teams that value phone assistance alongside chat and email should find the coverage practical.
Which company operates MyFax?+
The service is operated by Consensus Cloud Solutions, Inc. and is based in the United States. The operating history traces to 2004. That background helps buyers assess continuity, accountability and support alignment.
Who is MyFax designed to serve?+
MyFax is aligned with small business and enterprise audiences. The positioning favors office workflows that still depend on fax for records and approvals. Occasional senders seeking casual use may find the paid structure heavier than needed.
Sources
- myfax.com checked September 28, 2026
Backs: Audience, Headquarters, Legal entity, Tool type
“Small Business User ... Enterprise Faxing”
- myfax.com/about checked September 28, 2026
Backs: Founded
“Launched in 2004 by Protus IP Solutions”
- myfax.com/free-fax checked September 28, 2026
Backs: Free plan
“Free online fax services are only available for the duration of a free trial”
- myfax.com/pricing checked September 28, 2026
Backs: Free trial length, Pricing model, Price from, Usage limits
“Start a 14-day free trial”
- myfax.com/support checked September 28, 2026
Backs: Support channels
“Chat with a Support Representative, Email, FAQs, SALES 1-866-378-2373”
Compiled from 5 source pages, checked September 28, 2026. We did not open an account.
MyFax
Teams seeking defined fax allowances with trial access and multi channel support.