Netcup review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Netcup suits small businesses and beginners who want European hosting that keeps its price at renewal. Intro and renewal both sit at €2.69, data centres span Nuremberg, Vienna and Amsterdam, and hosting runs from shared to dedicated. Trust details sit behind a 30 money back window.
Key facts
- Best for
- Small businesses wanting European hosting at a flat entry and renewal price.
- Intro price
- €2.69 (Source, checked September 26, 2026)
- Renewal price
- €2.69 (Source, checked September 26, 2026)
- Hosting types
- Shared hosting, VPS hosting, Dedicated hosting, Cloud hosting (Source, checked September 26, 2026)
- Money-back period
- 30 days (Source, checked September 26, 2026)
- Websites allowed
- 1 to 12 included domains depending on plan (Source, checked September 26, 2026)
- Features
- Free-SSL, Email (Source, checked September 26, 2026)
- Uptime guarantee
- 99.6% (Source, checked September 26, 2026)
- Data centres
- Nuremberg, Vienna, Amsterdam, Manassas, Singapore (Source, checked September 26, 2026)
- Legal entity
- netcup GmbH (Source, checked September 26, 2026)
- Headquarters
- Germany (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free trial
- Official website
- netcup.com
Domain registrars
- Money-back period
- 30 days (Source, checked September 26, 2026)
- Legal entity
- netcup GmbH (Source, checked September 26, 2026)
- Headquarters
- Germany (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free trial
Apps and profiles
- Elsewhere
- Xnetcup.cafe
Pros and cons
Pros
- Intro price matches renewal at €2.69 and €2.69, so entry cost carries no jump
- A 30 money back period matches the common web hosting window
- Range of shared hosting, vps hosting and dedicated hosting lets a site move up as it grows
- Support runs across email, phone and help centre
Cons
- free ssl and email covers free SSL and email only, with no staging or CDN listed
- 1 to 12 included domains depending on plan means a single site needs the lowest plan
- Uptime promise of 99.6% sits below the level many buyers expect
Who it suits
- Small businesses priced in euros who plan to stay on one host for years
- Beginners who want phone and email support from email, phone and help centre
- Site owners who need data in Nuremberg, Vienna and Amsterdam
Who should look elsewhere
- Afrihost, if a rand entry price of ZAR 84 suits local billing better
- Hosting.cl, if a peso plan at CLP 159,900 fits regional payments
- Host Chile, if a plan at CLP 1,491.67 matches a Chile based budget
How Netcup compares
9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.1
9.0 vs 8.6- 9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.0- 9.0 vs 9.1
- 9.0 vs 9.3
- 9.0 vs 8.6
- 9.0 vs 9.1
9.0 vs 8.7
9.0 vs 9.1
9.0 vs 9.4
9.0 vs 9.4
9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.1
9.0 vs 9.1
9.0 vs 9.1
9.0 vs 8.9
9.0 vs 8.8- 9.0 vs 8.8
- 9.0 vs 8.8
9.0 vs 8.7
9.0 vs 8.1
9.0 vs 8.0
9.0 vs 8.0
Where Netcup is available
- Available
- Austria, Belgium, Bulgaria, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Netcup cost to start, and does the price change at renewal?+
Entry sits at €2.69 and renews at €2.69, the same figure for the entry plan. The site median for renewal is €5.99, so this sits below the middle of the range. It ranks at 28 of 179 on renewal price.
How long is the money back period?+
Netcup offers 30 days of money back cover on hosting plans. That matches the web hosting median of 30. On that measure Netcup ranks at 35 of 275.
What hosting types are on offer?+
The range covers shared hosting, vps hosting and dedicated hosting. A new project can start on shared hosting and move to VPS, dedicated or cloud without changing provider. Audience coverage spans beginners, small business and enterprise.
Where are the servers located?+
Data centres are listed in Nuremberg, Vienna and Amsterdam. European sites can stay on Nuremberg or Vienna, while US and Asia workloads have Manassas and Singapore available. The provider is netcup GmbH, registered in Germany.
How do I reach support?+
Support runs on email, phone and help centre. Phone and email cover direct contact, and a help centre plus community handle common questions. Live chat is not listed among the channels.
Is there a free trial?+
Netcup offers a free trial on web hosting, so you can try the service before committing to a paid term. Most web hosting brands on the site sit at a 14 trial length, and this one runs 30 days of money back cover on top.
What does a plan include?+
Included features are free ssl and email, covering a free SSL certificate and email. Domain limits vary: 1 to 12 included domains depending on plan. Staging environments and CDN delivery are not listed among the features.
What uptime does Netcup promise?+
The stated uptime guarantee is 99.6%. That figure sits below the level some hosts advertise, so sites that cannot absorb short outages may prefer a higher commitment.
Sources
- netcup.com/en/about-netcup checked September 26, 2026
Backs: Audience, Support channels
“counts more than 300,000 customers, including individuals as well as notable companies”
- netcup.com/en/about-netcup/server-locations checked September 26, 2026
Backs: Data centres
“Nuremberg (Germany) ... Vienna (Austria) ... Amsterdam (Netherlands) ... Manassas (USA) ... Singapore (Asia)”
- netcup.com/en/contact/legal-notice checked September 26, 2026
Backs: Headquarters, Legal entity
“netcup GmbH Emmy-Noether-Strasse 10 D-76131 Karlsruhe”
- netcup.com/en/hosting checked September 26, 2026
Backs: Features, Hosting types, Intro price, Renewal price, Uptime guarantee, Websites allowed
“Free SSL certificates for all domains and subdomains via Let's Encrypt ... the web hosting packages also include a mail server and email storage space”
- netcup.com/en/hosting/web-hosting-test-account checked September 26, 2026
Backs: Pricing model, Money-back period
“we consider the use of the web hosting account to be a free trial period”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Netcup
Small businesses wanting European hosting at a flat entry and renewal price.