Neubox review

Neubox quotes cPanel hosting at fees of MXN 40.83 to MXN 199.17 for a first term of 12 months. When that term ends, the same plans renew at MXN 58.25 to MXN 249.92, so the renewal figure is the one that sets the ongoing cost. Both figures are stated in Mexican pesos, the currency of the account.

Plan allowances run from 4 to 32 websites per hosting plan, so an entry plan holds a few sites and a larger plan covers a bigger portfolio. Count the domains already running, including parked or campaign pages, before choosing a tier, because the allowance is set per plan rather than across the whole range.

shared web hosting, cPanel hosting and DirectAdmin hosting is the full list, from shared web hosting with cPanel or DirectAdmin control panels through WordPress and Windows hosting to VPS, cloud VPS, reseller hosting and dedicated servers. Growth rarely forces a provider change here, which suits sites that start small.

Yes. Neubox states a window of 30 days, which matches the 30 common among the hosting sites compared here. That leaves room to move a site across, check mail routing and confirm free ssl, backups and email backups before the renewal date arrives.

Support runs on phone, chat and help centre, so a phone call, a live chat thread or the help centre cover most questions. Email is not among the listed channels, which for a business with its own support inbox can mean slower written answers than a desk built around email.

Neubox is operated by NEUBOX Internet S.A. de C.V., a Mexican company, and the listed data centre region is Mexico. The company reports a founding year of 2004, so the operation is established, though the infrastructure footprint stays regional rather than spread across continents.

The published commitment is 99.9% uptime, and that is the figure to hold the provider to. A site aimed at a Mexican audience gains little from it; visitors outside the country depend on the route from Mexico to reach the servers at all.

The stated audience is beginners, small business and enterprise, so the plans are written for people new to hosting as much as for established firms. Small businesses sit in the middle, and the mix of shared, WordPress and VPS tiers gives a clear step upward without leaving the same provider.