PrestaShop review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
PrestaShop suits small businesses that want to launch a store without paying at the start, with a free plan and a 14 day trial on the hosted tier. The trade-off sits at entry, since paid hosting begins at €29 once a shop outgrows the free tier.
Key facts
- Best for
- Small businesses wanting a free store first and paid hosting only once sales arrive.
- Price from
- €29 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- E-commerce plan price
- €29 (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Templates
- 3,200 (Source, checked September 26, 2026)
- Builder type
- Store (Source, checked September 26, 2026)
- Legal entity
- PrestaShop SA (Source, checked September 26, 2026)
- Headquarters
- France (Source, checked September 26, 2026)
- Founded
- 2007 (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
- Official website
- prestashop.com
Apps and profiles
- Elsewhere
- LinkedInXgithub.com
Pros and cons
Pros
- A free plan is available, so a store can be built and run at no charge
- The hosted tier offers a 14 day trial before any commitment
- 3,200 templates cover a wide range of store types
- Support runs across email, chat and phone, including phone and chat
Cons
- The hosted entry price of €29 sits above the site median of €13.15
- The e-commerce plan price of €29 is above the group median of €14.01
- Figures are quoted in euro terms by PrestaShop SA, so the €29 entry price moves with the exchange rate
Who it suits
- Small businesses that want to launch a store at no cost
- Shop owners who want phone and chat support on email, chat and phone
- Sellers who prefer a large template library of 3,200
Who should look elsewhere
- Shopify buyers who want a lower paid entry point at $39
- ClickFunnels users focused on funnels rather than a full store
- Ko-fi supporters looking for paid plans from $12
Where it sits among rivals
On e-commerce plan price, PrestaShop ranks 114 of 160 brands in the group. On price from, it sits at 157 of 199. Both readings put the paid entry point in the dearer part of the field, while the free plan lets a store start without paying.
Free plan and trial
PrestaShop offers a free plan, so a store can be built and run at no cost before any payment. The hosted tier adds a 14 day trial, which matches the trial length most brands in the group use. The free plan and the trial sit side by side in the pricing model, so the choice is when to pay, not whether to.
How PrestaShop compares
9.5 vs 9.2
9.5 vs 9.2- 9.5 vs 9.1
- 9.5 vs 9.3
9.5 vs 8.6
- 9.5 vs 9.4
- 9.5 vs 9.2
9.5 vs 9.2
- 9.5 vs 9.1
- 9.5 vs 9.2
- 9.5 vs 9.1
9.5 vs 8.7
9.5 vs 9.1
9.5 vs 9.39.5 vs 9.5
9.5 vs 9.4
9.5 vs 9.4
9.5 vs 9.3- 9.5 vs 9.3
9.5 vs 9.2
9.5 vs 9.2
9.5 vs 9.1
9.5 vs 9.0
Frequently asked questions
What does PrestaShop cost to start?+
PrestaShop offers a free plan, so a store can be built and run at no charge. Paid hosting starts at €29, and the e-commerce plan price is €29. That paid figure sits above the group median of €14.01, so budget for hosting early.
Is there a free trial before paying?+
Yes. The hosted tier includes a 14 day trial, which is the same length as the trial median for this group at 14. The free plan and the trial are separate routes, so a store can be built and run for nothing first.
Who is PrestaShop built for?+
It is aimed at small businesses, the audience most of the brands in this group serve. Support runs through email, chat and phone, so phone and chat are available alongside email, a help centre and a community. A template library of 3,200 covers many store types.
Which country is PrestaShop based in?+
PrestaShop SA is based in France, and paid hosting is quoted in euro terms at €29. The free plan carries no listed fee, so a store can start without a payment. Costs outside the euro area shift with the exchange rate, which matters when comparing against dollar-priced rivals.
How does PrestaShop compare with Shopify on price?+
Shopify lists a price from $39, below PrestaShop's €29 on the hosted tier. PrestaShop offsets that with a free plan of its own. On e-commerce plan price, PrestaShop sits at €29 against a group median of €14.01.
How does PrestaShop compare with Ko-fi and ClickFunnels?+
Ko-fi starts at $12 and ClickFunnels at $97, both below PrestaShop's €29. PrestaShop sits in the store builder category, with a free plan and 3,200 templates, so the extra spend buys hosting rather than a starting fee.
What support does PrestaShop offer?+
Support covers email, chat and phone, meaning email, chat, phone, a help centre and a community. Across the group a help centre is the most common channel, with phone support a little less frequent. PrestaShop covers both, which helps shops that need live help during trading.
How does PrestaShop rank against rivals?+
On e-commerce plan price, PrestaShop ranks 114 of 160 brands in the group. On price from it sits at 157 of 199. Its overall score is 7, with the offer part at 9.4 and the cost part at 4.6.
Sources
- prestashop.com/about-us checked September 26, 2026
Backs: Founded
“it's been ours since PrestaShop was founded in 2007”
- prestashop.com/legal-notice checked September 26, 2026
Backs: Headquarters, Legal entity
“The headquarters are located at 82 Avenue du Maine, 75014 Paris, France.”
- prestashop.com/prestashop-offers checked September 26, 2026
Backs: Audience, Builder type, Free plan, Pricing model
“Entrepreneurs looking for an all-in-one solution to launch their online business.”
- prestashop.com/prestashop-offers/hosted checked September 26, 2026
Backs: E-commerce plan price, Free trial length, Price from, Support channels, Templates
“29 Excl. VAT/month Cancel anytime”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Transaction fee.
Related by the facts
PrestaShop
Small businesses wanting a free store first and paid hosting only once sales arrive.