Salesforce Sales Cloud review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Salesforce Sales Cloud suits small businesses and enterprise teams that want a full sales CRM with a long free trial rather than a free plan. It is a heavier commitment than the cheaper rivals here, with entry pricing of $25 per user across Starter Suite, Pro Suite, Core, Advanced, Max.
Key facts
- Best for
- Small businesses wanting a full sales CRM with a generous free trial instead of a free plan.
- Price per user from
- $25 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Plan tiers
- Starter Suite, Pro Suite, Core, Advanced, Max (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Founded
- 1999 (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free trial
- Official website
- salesforce.com
Business tools
- Price from
- $25 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Tool type
- Automation (Source, checked September 26, 2026)
- Founded
- 1999 (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free trial
Pros and cons
Pros
- A free trial of 30 days, longer than the site median of 14
- Tiers from Starter Suite, Pro Suite, Core, Advanced, Max let you step up without switching platforms
- Aimed at both small-business and enterprise buyers, covering small business and enterprise
- A free trial of 30 days means you can test the higher tiers first
Cons
- There is no free plan, so testing is limited to the trial
- Entry price of $25 per user sits above the site median of €21.75
- Entry price of $25 per user is above Freshsales at $9 per user
Who it suits
- Small businesses that want a complete sales CRM with automation rather than a simple pipeline tool
- Enterprise teams that need room to grow through higher tiers in Starter Suite, Pro Suite, Core, Advanced, Max
- Anyone who prefers a longer free trial of 30 days to a free plan
Who should look elsewhere
- Teams wanting a free plan, since this one has no free plan
- Buyers on the tightest budget, who may prefer Freshsales at $9 per user
How Salesforce Sales Cloud compares
9.3 vs 8.7- 9.3 vs 9.3
9.3 vs 8.9- 9.3 vs 9.2
- 9.3 vs 9.3
9.3 vs 9.4
9.3 vs 8.5- 9.3 vs 9.2
- 9.3 vs 8.7
- 9.3 vs 8.0
- 9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4- 9.3 vs 9.3
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1- 9.3 vs 9.0
9.3 vs 9.0- 9.3 vs 8.9
9.3 vs 8.9
9.3 vs 8.8- 9.3 vs 8.7
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.5
9.3 vs 8.0
9.3 vs 8.0
9.3 vs 8.0
Frequently asked questions
Is there a free plan?+
No. There is no free plan, so the only way to use it before paying is the free trial. The trial runs for 30 days, which is longer than the site median of 14.
How much does it cost to start?+
Pricing starts at $25, and the per user figure starts at $25. Across the site, per user entry pricing has a median of €21.75, so this sits above the typical starting point.
What plans are available?+
There are several tiers: Starter Suite, Pro Suite, Core, Advanced, Max. Each covers a different depth of CRM and automation, so the entry price is only the starting point rather than the whole cost of a full rollout.
Is it cheaper than the alternatives?+
Not at the entry point. Price per user from $25 compares with $9 for Freshsales, while CreatorHero starts at $39.99 and Infloww at $40.
Who is it aimed at?+
It is aimed at small businesses and enterprise teams, covering small business and enterprise. The tier list Starter Suite, Pro Suite, Core, Advanced, Max means the same platform can serve a small sales desk or a larger organisation.
How long is the free trial?+
The free trial lasts 30 days. That is a long evaluation window for a paid CRM, and it compares with a site median of 14 for free trials.
Does it cover CRM and automation?+
Yes. The product is listed as crm and the tool type is automation, so sales process automation is part of the product rather than a separate purchase.
What kind of company is behind it?+
Salesforce Sales Cloud comes from a company founded in 1999. That age behind the product matters mainly for support and the depth of the tier list in Starter Suite, Pro Suite, Core, Advanced, Max.
Sources
- salesforce.com/company/about-us checked September 26, 2026
Backs: Founded
“1999 Salesforce opens its doors, pioneering Software as a Service”
- salesforce.com/products/sales-cloud/overview checked September 26, 2026
Backs: Audience, Product
“See how sales teams of every size and every industry grow with Salesforce”
- salesforce.com/products/sales-cloud/pricing checked September 26, 2026
Backs: Price from, Tool type
“$ 25 USD/User/Month (Billed monthly or annually)”
- salesforce.com/sales/free-trial/ee checked September 26, 2026
Backs: Free trial length
“Enterprise Edition Free 30-Day Trial”
- salesforce.com/sales/pricing checked September 26, 2026
Backs: Free plan, Pricing model, Plan tiers, Price per user from
“Try for free”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free plan limits.
Related by the facts
Salesforce Sales Cloud
Small businesses wanting a full sales CRM with a generous free trial instead of a free plan.