Tencent RTC review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
Tencent RTC suits developers who want video and voice calling in one engine and can live on a free plan plus a short trial. Its 10000 free minutes every month is the number that separates it from the alternatives, and the cost score of 1.3 shows price is the weak side.
Key facts
- Best for
- Teams wanting a free video and voice calling engine with a monthly usage allowance.
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- 10000 free minutes every month (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Tool type
- Video, Voip (Source, checked September 26, 2026)
- Support channels
- Help-centre, Community (Source, checked September 26, 2026)
- Pricing model
- Free plan, Free trial
- Official website
- tencentcloud.com
Apps and profiles
- Elsewhere
- WikidataWikipediaXgithub.com
Pros and cons
Pros
- A free plan is available, unlike KrispCall, Nextiva and Aircall, where a free plan is no.
- 10000 free minutes every month is a monthly allowance rather than a one-off trial, so the engine can run on the free plan day to day.
- A free trial of 7 days sits alongside the free plan, so a paid level can be tried before any spend.
- video and voip covers both video and voice calling in one engine, which is a building block rather than a desk phone system.
Cons
- Support runs on help centre and community only, so there is no direct phone or email channel for urgent call problems.
- The free trial runs for 7, which is short against the 14 typical across the site.
- free plan and free trial lists a free plan and a free trial rather than a paid tier with a named plan, so there is no plan name to price at renewal.
- The cost score of 1.3 is low, and the category median entry price of €17.53 sits well above what the free plan gives.
Who it suits
- Developers adding video or voice calling to a product who can start on the free plan
- Product teams testing a paid level for a short period through the free trial
- Teams that will build their own calling interface rather than buy a ready phone system
Who should look elsewhere
- Support teams wanting phone or email help, since help centre and community covers the help centre and community only
- Businesses wanting a ready-made business phone system with a named paid plan, where Aircall or Nextiva fit better
- Buyers who need a longer trial window than 7
What you get free
Tencent RTC is one of the few names in this group with a free plan. A free plan is listed as yes, while KrispCall, Nextiva and Aircall each have no free plan. That free plan is not an empty shell: 10000 free minutes every month is included, and it recurs every month rather than running out once. free plan and free trial shows the two ways in, a free plan and a free trial. The trial runs for 7, and the typical free trial across the site runs for 14, so the trial is the shorter door. For a reader weighing the free route against a paid alternative, the monthly allowance decides it rather than the trial length. Support for the free plan runs on help centre and community.
Intro and renewal prices
Tencent RTC is priced around access models rather than a published paid plan. A free plan is listed as yes, and free plan and free trial records only a free plan and a free trial, so there is no named paid plan to quote at entry or at renewal. Introductory and renewal figures for this kind of engine come down to what the free plan gives and what follows the trial: the free plan carries 10000 free minutes every month, and the paid side starts after 7. For comparison, the category median entry price is €17.53, with a spread of €14.91 to €24.99. The site cost score of 1.3 is the clearest signal that the price side trails the field. Readers weighing entry against renewal should note that no separate renewal figure applies, since only the free plan and free trial are listed.
How Tencent RTC compares
- 8.9 vs 9.3
- 8.9 vs 9.1
8.9 vs 8.7- 8.9 vs 9.2
- 8.9 vs 9.3
8.9 vs 9.4
8.9 vs 8.5- 8.9 vs 9.2
- 8.9 vs 8.7
- 8.9 vs 8.0
- 8.9 vs 9.5
8.9 vs 9.4
8.9 vs 9.4- 8.9 vs 9.3
8.9 vs 9.1
8.9 vs 9.1
8.9 vs 9.1- 8.9 vs 9.0
8.9 vs 9.0- 8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.8- 8.9 vs 8.7
8.9 vs 8.5
8.9 vs 8.5
8.9 vs 8.5
8.9 vs 8.5
8.9 vs 8.5
8.9 vs 8.0
8.9 vs 8.0
8.9 vs 8.0
Frequently asked questions
Does Tencent RTC have a free plan?+
Yes. A free plan is listed as yes, and it comes with 10000 free minutes every month. That is a monthly allowance, so the free plan covers ongoing use rather than a short sample. The alternatives in this group do not offer the same thing: a free plan is no for KrispCall, Nextiva and Aircall.
How much usage comes with the free plan?+
10000 free minutes every month is included on the free plan. Because the allowance recurs each month, a small team can build and test a calling feature without spending. Once usage grows beyond that, the paid side of the service comes into play after the trial.
How long is the free trial?+
The free trial runs for 7. That is short next to the site median of 14, so it is worth planning the evaluation rather than starting one. The free plan covers longer use for anyone who stays below the monthly allowance.
What is the intro and renewal price?+
free plan and free trial lists a free plan and a free trial, so there is no named paid plan with a separate entry price and renewal price. The free plan carries 10000 free minutes every month and the trial runs for 7. The category median entry price is €17.53 for context.
What can Tencent RTC do?+
video and voip covers both video and voice calling, so one engine handles both media types. That makes it a building block for a product rather than a desk phone system. Teams wanting a finished phone with handsets and numbers would look at Aircall or Nextiva instead.
How is support handled?+
Support runs on help centre and community. That means a help centre for answers and a community for peer answers, with no direct phone or email channel listed. A business that needs a person on the line for a live call issue should weigh that against the alternative systems.
Is Tencent RTC worth it compared with KrispCall?+
On access, yes. A free plan is yes for Tencent RTC and no for KrispCall, and the free plan here includes 10000 free minutes every month. KrispCall suits a team that wants a ready business phone system, while Tencent RTC suits a team building its own calling features.
Sources
- trtc.io/pricing checked September 26, 2026
Backs: Tool type
“Build in-app video and voice calling with ease”
- trtc.io/pricing/live checked September 26, 2026
Backs: Free trial length
“each individual free trial is valid for 7 days”
- trtc.io/pricing/rtc-engine checked September 26, 2026
Backs: Free plan, Pricing model, Support channels, Usage limits
“Free Trial, $0 each month”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price from.
Related by the facts
Tencent RTC
Teams wanting a free video and voice calling engine with a monthly usage allowance.