Trafft review
Updated September 30, 2026 · ForgeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Trafft suits small business teams that take bookings through a shared calendar and want a low risk way to start. You get a free plan plus a trial that lasts 14 days alongside a free allowance capped at 100 appointments / month, which helps you judge fit before you commit to paid use.
Key facts
- Best for
- Small business teams taking appointment bookings
- Free plan
- Yes (Source, checked September 30, 2026)
- Usage limits
- 100 appointments / month (Source, checked September 30, 2026)
- Free trial length
- 14 days (Source, checked September 30, 2026)
- Tool type
- Scheduling (Source, checked September 30, 2026)
- Legal entity
- TOUCH ME SOFT d.o.o. (Source, checked September 30, 2026)
- Headquarters
- Serbia (Source, checked September 30, 2026)
- Founded
- 2020 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Help-centre (Source, checked September 30, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
- Official website
- trafft.com
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- TrustpilotLinkedInXfacebook.com
Pros and cons
Pros
- Free plan yes, so you can explore scheduling before any paid commitment
- Trial cover of 14 days gives room to shape services and test booking flow
- Usage allowance of 100 appointments / month matches Appointy at 100 appointments per month for starter comparison
- Support through email, phone and help centre covers mail, call, and self help for daily operations
Cons
- Free allowance is capped at 100 appointments / month, so busy calendars will outgrow the starting room and need paid capacity.
- Trial cover of 14 days is bounded, so teams with slow approval may feel rushed compared with longer evaluation options.
- Support is offered through email, phone and help centre, so help is tied to those routes rather than wider live options elsewhere.
Ready to try Trafft?
Scored 9.1 / 10 by ForgeCue.
Who it suits
- Small service teams that live by appointments and client reminders
- New booking operations that want free entry plus trial review time
Who should look elsewhere
- Pocket if you want chat style answers under 2 Ask Pocket messages per day rather than calendar booking control
- Flexibits if you prefer limits framed as 1 set, 1 invitee per event for personal events over team appointment volume
Free plan and trial
Free plan yes means you can open an account and explore appointment setup without paid pressure. You can shape services, add staff diaries, and walk through the booking path at your own pace. That gentle entry helps owners, reception teams, and solo operators see if the layout suits daily routines. The trial period is 14 days. During that window you can review fuller paid style features, test confirmations, and check how reminders and calendar views behave under normal load. Many small teams use this period to mirror a typical week, invite colleagues to try bookings, and note questions for support. Because Free plan yes sits beside trial cover of 14 days, you can start simply and deepen the review as confidence grows. If the flow feels clear and clients book without friction, you can then consider paid room with a better sense of value.
Plans and pricing
Plans center on Free plan yes with added trial review of 14 days. That structure keeps early costs low while you learn menus, booking rules, and staff permissions. You can outline services, set durations, and adjust availability without committing to a long agreement. The trial period of 14 days opens a wider view of features that sit beyond the free starting point. Use it to compare booking forms, client messages, and diary management against your current method, whether that is paper, messages, or another calendar. Since Free plan yes remains part of the picture, you can step back to the starting tier after review if paid capacity is not yet needed. The aim is steady choice rather than rushed upgrade, with time to align team habits, client expectations, and budget before any move.
Who runs it
The service is operated by TOUCH ME SOFT d.o.o., with home base in Serbia. The brand started in 2020, placing it among newer scheduling providers shaped around online booking and small team workflows. That history gives context for its product choices, support style, and focus on approachable setup. Day to day help is available through email, phone and help centre. You can send mail for billing or account matters, use the call route for timely booking concerns, and consult the help centre for guides on services, staff, calendars, and client messages. The mix suits teams that prefer written records plus spoken help when diaries are busy. Knowing the operator as TOUCH ME SOFT d.o.o. in Serbia, active since 2020, with support through email, phone and help centre, helps you judge continuity, accountability, and where to turn when questions arise.
How Trafft compares
- 9.1 vs 9.3
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9.1 vs 8.7- 9.1 vs 9.2
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9.1 vs 8.5- 9.1 vs 9.2
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- 9.1 vs 8.0
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9.1 vs 9.4
9.1 vs 9.4- 9.1 vs 9.3
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1- 9.1 vs 9.0
9.1 vs 9.0- 9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.8- 9.1 vs 8.7
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.0
9.1 vs 8.0
9.1 vs 8.0
Frequently asked questions
Does Trafft offer a free plan?+
Free plan yes. You can start without paid commitment and explore scheduling for small business needs. The trial cover of 14 days sits alongside the free option, so you can compare calm setup against your booking flow before you choose paid room.
How much trial time does Trafft allow?+
The trial period is 14 days. It gives room to invite staff, shape services, and check confirmations and reminders. Use that window to mirror daily bookings and see if the flow fits your diary before you settle.
What usage allowance applies on the starter terms?+
Use is capped at 100 appointments / month. That allowance suits modest booking volumes while you learn the ropes. Appointy matches that cap at 100 appointments per month, so Trafft lands in familiar territory for starter appointment tools.
Who is Trafft designed to serve?+
Trafft is aimed at small business and built around scheduling. It suits salons, clinics, studios, and home services that live by the calendar. If your work centers on bookings, reminders, and staff diaries, the shape will feel familiar.
Who operates Trafft and where is it based?+
The operator is TOUCH ME SOFT d.o.o. with home base in Serbia. The brand started in 2020. That background helps you know who administers terms, billing, and data handling when you assess continuity and accountability.
How can you get help with Trafft?+
Help is available through email, phone and help centre. You can write for account queries, call for urgent booking issues, and browse guides for setup answers. That mix covers routine tasks and gives a path for deeper questions during rollout.
How do the free access routes work together?+
Trafft combines free plan and free trial access. Free plan yes lets you start at low cost, while trial cover of 14 days opens fuller features for review. That pairing lets cautious buyers test gently, then expand when booking demand grows.
Sources
- trafft.com checked September 30, 2026
Backs: Audience, Free trial length, Pricing model, Tool type
“Booking software for small businesses in every industry”
- trafft.com/about checked September 30, 2026
Backs: Founded
“Trafft's own story started in 2020”
- trafft.com/contact checked September 30, 2026
Backs: Support channels
“help@trafft.com”
- trafft.com/pricing checked September 30, 2026
Backs: Free plan, Usage limits
“Free Forever”
- trafft.com/terms-of-service checked September 30, 2026
Backs: Headquarters, Legal entity
“Velisava Vulovica 18, Belgrade, the Republic of Serbia”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from.