Updated September 29, 2026 · ForgeCue Editorial Team
Krystal vs Wix
Krystal
Wix
Higher score in this comparison
What sets them apart
| Compare | KrystalReviewVisitVisit | WixReviewVisitVisit |
|---|---|---|
| Intro price | £7 | $17.77 to $159.77 |
| Hosting types | Web Hosting, Business Hosting, Reseller Hosting, WordPress Hosting, VPS Hosting, Cloud Hosting | Web hosting, Multi cloud hosting |
| Money-back period | 60 daysHigher | 14 days |
| Features | Free SSL, Backups, Email | Free SSL, CDN, Email |
| Data centres | United Kingdom, United States, Netherlands | United States, Europe |
| Renewal price | £7 | Not confirmed |
| Websites allowed | 1 to unlimited depending on plan | Not confirmed |
| Intro price term (months) | Not confirmed | 12 months |
Same on both: Uptime guarantee (99.99%).
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Key differences
- Wix scores higher overall: 9.4 vs 9.0.
- Hosting types: only Krystal offers Web Hosting, Business Hosting, Reseller Hosting.
- Hosting types: only Wix offers Web hosting, Multi cloud hosting.
- Features: only Krystal offers Backups.
- Features: only Wix offers CDN.
- Data centres: only Krystal offers United Kingdom, Netherlands.
- Data centres: only Wix offers Europe.
- Money-back period is higher at Krystal: 60 days vs 14 days.
- Founded is lower at Krystal: 2002 vs 2006.
- Audience: only Wix offers Enterprise.
Our verdict on each
Krystal
Krystal suits beginners and small business teams looking for managed hosting for everyday business use across the current lineup. Plans carry an uptime guarantee of 99.99% with site allowances at 1 to unlimited depending on plan and builder coverage for site and store.
Wix
Wix suits small businesses and beginners who want a single place for a site, a store and hosting, starting from a free plan. The catch is price at entry and renewal: plans start at $17.77 on a 12 term, and the e-commerce plan sits at $29.77.
Score breakdown
| Area | Krystal | Wix |
|---|---|---|
| Cost | 8.6Intro pricing at £7 renews at £7 with steady terms. | 9.0HigherEntry price of $17.77 and a transaction fee of 2.9% sit above $12 and the site median of €13.15. |
| Offer | 9.1Plan includes free SSL, backups and email for everyday hosting needs. | 9.6HigherA free plan is included, hosting spans web hosting and multi cloud hosting with a 99.99% guarantee, and 2,000 templates cover site, store and landing. |
| Trust | 9.7HigherHosting runs from United Kingdom, United States and Netherlands for regional coverage. | 9.6 |
How the counts compare
| Fact | Krystal | Wix |
|---|---|---|
| Money-back period | 60 days | 14 days |
| Uptime guarantee | 99.99% | 99.99% |
Choosing between them
Pick Krystal if money-back period matter most.
Pick Wix if cost and offer matter most.
How they place
| Ranking | Krystal | Wix |
|---|---|---|
| Domain registrars | 5 of 501 | 15 of 501 |
| Website builders | 8 of 370 | 26 of 370 |
| Ecommerce platforms | 7 of 190 | 19 of 190 |
| Business email hosting | 4 of 425 | 16 of 425 |
Every fact side by side
| Fact | Krystal | Wix |
|---|---|---|
| Audience | Beginners, Small business | Beginners, Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free plan |
| Legal entity | Krystal Hosting Ltd | Wix.com Ltd. |
| Headquarters | United Kingdom | Israel |
| Founded | 2002Lower | 2006 |
| Support channels | Email, Chat, Phone, Help centre | Email, Chat, Phone, Help centre |
Website builders
| Fact | Krystal | Wix |
|---|---|---|
| Price from | £5 | $17.77 |
| Free plan | No | YesHas it |
| E-commerce plan price | £17 | $29.77 |
| Transaction fee | Not confirmed | 2.9% |
| Free trial length | 30 days | Not confirmed |
| Templates | 190 | 2,000Higher |
| Builder type | Site, Store | Site, Store, LandingCovers more |
| Compliance certifications | ISO 27001, Cyber Essentials Plus | Not confirmed |
Domain registrars
| Fact | Krystal | Wix |
|---|---|---|
| .com first year | £11.99 | €9.90 |
| .com renewal | £11.99 | Not confirmed |
| .com transfer | £0 | Not confirmed |
| Free WHOIS privacy | Yes | Not confirmed |
| Domain endings | 20 | Not confirmed |
Business tools
| Fact | Krystal | Wix |
|---|---|---|
| Usage limits | Not confirmed | Free website builder plan |
Email marketing
| Fact | Krystal | Wix |
|---|---|---|
| Free plan limits | Not confirmed | Free email marketing tool available |
Where each stands against the rest
| Fact | Krystal | Wix | Median |
|---|---|---|---|
| Renewal price | £7above the median | Not confirmed | £6.50 |
| Money-back period | 60 dayshighest quarter | 14 dayslowest quarter | 30 days |
| Uptime guarantee | 99.99%above the median | 99.99%above the median | 99.9% |
| Intro price term (months) | Not confirmed | 12 monthsat the median | 12 months |
Median across 380 listed software products.
Pros and cons
Krystal
Pros
- Money back cover for 60, ahead of typical level of 30
- Hosting choice spans Web Hosting, Business Hosting and Reseller Hosting to match growth from simple sites to VPS and cloud
- Help available through email, chat and phone for day to day queries
Cons
- No plan at no cost, with builder access by trial model of free trial
- Domain choice covers 20 extensions, which may feel narrow for varied portfolios
- Builder pricing starts at £5 with store plans at £17
Wix
Pros
- A free plan is included, and Free email marketing tool available means email marketing tooling is available without paying first.
- Hosting is part of the product, spanning web hosting and multi cloud hosting with free ssl, cdn and email on the free tier, so there is no separate host to buy.
- Templates number 2,000 across site, store and landing, which shortens the work before a store can sell.
Cons
- Entry price of $17.77 sits above $12, and the intro term runs 12 months.
- The e-commerce plan at $29.77 is higher than the €6.14 lower quartile in the ranking set.
- A transaction fee of 2.9% applies on top of the plan, against a 0% median across the ranking set.
Who each suits
Krystal
Who it suits
- Choose Krystal over DonWeb if longer money back cover matters, with Krystal at 60
- Choose Krystal over Cafe24 if broader hosting choice matters, with Krystal spanning Web Hosting, Business Hosting and Reseller Hosting
Who should look elsewhere
- Choose DonWeb over Krystal if lowest intro spend matters, since DonWeb lists $2 to $7.90 against Krystal at £7
- Choose Cafe24 over Krystal if regional pricing in KRW fits better, since Cafe24 lists KRW 450
Wix
Who it suits
- Small businesses that need a site, a store and hosting in a single product
- Beginners who want a free plan before paying anything
- Enterprise teams comfortable with a single large platform
Who should look elsewhere
- Shoppers comparing pure transaction fee economics, where Shafrik prices from XOF 9,900 in another currency
- Sellers priced in Uruguay who prefer a local platform starting at UYU 400
- Creators wanting a simple tip page at $12 rather than a full site builder
Current offers
Wix
Current offer
Bonus
Free domain for 1 year with most Premium plans: 1 year free domain voucher included with most yearly or multi-year Premium plans
Voucher redeemable within 60 days of purchase and only valid towards the purchase of a new domain from Wix; not included on renewal or upgrade of an existing plan
Source, checked September 26, 2026
Questions about each
Krystal
What does Krystal hosting cost at intro and renewal?+
Krystal lists hosting intro pricing at £7 with renewal pricing at £7. The match between intro and renewal helps planning since renewal does not move above the opening rate. Plan choice affects sites allowed, so review limits before checkout.
How long is Krystal money back cover?+
Krystal offers hosting cover for 60, which sits above the typical category level of 30. The extended window gives room to assess speed, support replies and fit for business sites. Terms may vary by plan, so review conditions before purchase.
Wix
What does Wix cost to start?+
Plans start at $17.77, and paid plans open at $17.77 to $159.77 over a 12 term. A free plan is available first, so nothing has to be paid before that. E-commerce work sits on a separate tier at $29.77. A .com domain adds €9.90 in the first year.
Is there a free Wix plan, and what comes with it?+
Yes, a free plan is included, and it is a website builder plan rather than a limited demo. Hosting comes with it, along with free ssl, cdn and email. A free email marketing tool is also available. The free plan keeps the site running at no recurring cost.