Updated October 17, 2026 · ForgeCue Editorial Team
ActiveCampaign vs Riibase
ActiveCampaign
Higher score in this comparison
Riibase
Where ActiveCampaign and Riibase differ
| Compare | ActiveCampaignReviewVisitVisit | RiibaseReviewVisitVisit |
|---|---|---|
| Price per user from | $19Lower | $19.95 |
| Free trial length | 14 daysHigher | 10 days |
| Plan tiers | Starter, Plus, Pro, Enterprise | Starter, Pro, Enterprise |
| Integrations | 1,000Higher | 6 |
| Product | CRM | CRM, Help deskCovers more |
| Free plan limits | 14-day free trial | Not confirmed |
Same on both: Free plan (No).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- ActiveCampaign scores higher overall: 9.2 vs 8.7.
- Price per user from is lower at ActiveCampaign: $19 vs $19.95.
- Free trial length is higher at ActiveCampaign: 14 days vs 10 days.
- Integrations is higher at ActiveCampaign: 1,000 vs 6.
- Audience: only ActiveCampaign offers Beginners.
- Product: only Riibase offers Help desk.
Our verdict on each
ActiveCampaign
ActiveCampaign sells autonomous marketing software that runs email, text messaging and chat messaging plus automation and segmentation for growing teams. For small businesses, it centralizes campaign creation, customer data and integrations so daily routine work continues without constant manual setup.
Riibase
Riibase suits small business and enterprise teams that want CRM with help desk in CRM and help desk across Starter, Pro, and Enterprise. Entry sits at Starter at $19.95 with trial cover of 10 and support through email, chat and phone for daily sales and service operations.
Score breakdown
| Area | ActiveCampaign | Riibase |
|---|---|---|
| Cost | 8.7 | 8.7Entry clarity is helped by Starter at $19.95 with trial cover of 10. |
| Offer | 9.5Higher | 8.7Coverage spans CRM and help desk with support through email, chat and phone and payroll marked included. |
| Trust | 9.4 | Not confirmed |
What it costs in practice
5 users for a year
ActiveCampaign
$1,140
60 × $19
Riibase
$1,197
60 × $19.95
ActiveCampaign costs $57 less.
Worked out from the stated prices and rates; your own total depends on how you use it. Facts checked September 28, 2026.
Which one suits you
Pick ActiveCampaign if offer, price per user from, free trial length, and integrations matter most.
Pick Riibase if product matter most.
How they place
| Ranking | ActiveCampaign | Riibase |
|---|---|---|
| CRM software | 8 of 161 | 1 of 161 |
Every fact side by side
| Fact | ActiveCampaign | Riibase |
|---|---|---|
| Audience | Beginners, Small business, EnterpriseCovers more | Small business, Enterprise |
| Pricing model | Free trial | Free trial |
| Legal entity | ActiveCampaign LLC | Not confirmed |
| Headquarters | United States | Not confirmed |
| Founded | 2003 | Not confirmed |
| Support channels | Email, Help centre | Not confirmed |
Business tools
| Fact | ActiveCampaign | Riibase |
|---|---|---|
| Price from | Not confirmed | $19.95 |
| Usage limits | 14-day trial: 100 contacts, 100 emails | Not confirmed |
| Tool type | Automation | Not confirmed |
Accounting software
| Fact | ActiveCampaign | Riibase |
|---|---|---|
| Users included | Not confirmed | 5 |
| Payroll | Not confirmed | Included |
| Bank feeds | Not confirmed | Yes |
Where each stands against the rest
| Fact | ActiveCampaign | Riibase | Median |
|---|---|---|---|
| Price per user from | $19below the median | $19.95below the median | $25 |
| Free trial length | 14 daysat the median | 10 dayslowest quarter | 14 days |
| Integrations | 1,000highest quarter | 6lowest quarter | 77 |
Median across 81 listed software products.
Pros and cons
ActiveCampaign
Pros
- Runs email, text and chat messaging with automation and segments together
- Drafts campaigns from past performance and stored brand identity cues
- Connects customer data across commerce, social and analytics tools
Cons
- Focuses on always on automation, which limits appeal for manual only senders
- Requires connecting existing tools and data before autonomous work starts
Riibase
Pros
- Covers CRM and help desk, so CRM records and help-desk tickets stay in shared view for daily work across teams.
- Support spans email, chat and phone, giving email plus chat plus phone paths without added routing.
- Payroll is marked included, which keeps pay activity inside the same workspace for operators.
Cons
- Free plan is absent, so evaluation rests on trial cover of 10 before Starter at $19.95 applies.
- Trial cover of 10 sits below the site median of 14, so testing time feels tight.
- Integration scope of 6 can feel narrow for teams that connect many tools, unlike broader picks such as Maniana AI.
Who each suits
ActiveCampaign
Who it suits
- Small teams wanting always on campaigns
- Businesses coordinating email, text and chat together
Who should look elsewhere
- People seeking simple manual only outreach
Riibase
Who it suits
- Small-business teams that pick Riibase over Bumpa for CRM and help desk with payroll marked included.
- Enterprise teams that pick Riibase over Dolisoft for email, chat and phone covering email, chat, and phone.
- Service led teams that pick Riibase over Maniana AI for help-desk joined with CRM in CRM and help desk.
Who should look elsewhere
- Teams that need lasting free access may prefer Maniana AI because Free plan is absent at Riibase.
- Teams that need very long evaluation may prefer Dolisoft because trial cover of 10 is compact.
Current offers
Riibase
Current offer
Discount code
25% OFF on all plans with code WELCOME25: 25%
Use coupon code WELCOME25 to redeem before 31 December 2026
Source, checked September 28, 2026
Country by country
| Country | ActiveCampaign | Riibase |
|---|---|---|
| Afghanistan | Yes | No |
| Aland Islands | Yes | No |
| Albania | Yes | No |
| Algeria | Yes | No |
| American Samoa | Yes | No |
| Andorra | Yes | No |
| Angola | Yes | No |
| Anguilla | Yes | No |
8 of 243 countries where either is available.
Questions about each
ActiveCampaign
What does ActiveCampaign sell?+
ActiveCampaign sells autonomous marketing software that handles email, text messaging and chat messaging with automation, segments and insights. It drafts campaigns, runs recurring tasks and connects customer data across tools. Teams use it to maintain always on outreach without rebuilding every workflow.
Who is ActiveCampaign built for?+
ActiveCampaign suits small businesses and growing teams that manage frequent campaigns across several channels. It supports users who want automation to reduce repetitive setup. Teams that coordinate customer data and messaging together gain the most value.
Riibase
What does Riibase cost at entry?+
Starter entry is listed at $19.95, with Pro and Enterprise positioned above it in Starter, Pro, Enterprise. Free plan is absent, so paid entry starts at Starter and trial cover of 10 is the path to review fit before committing to billing.
Is there a free plan?+
Free plan is absent, so there is no lasting no cost tier to run the workspace over time. The listed route is trial cover of 10, then paid entry through Starter at $19.95 within Starter, Pro, Enterprise. Teams that need ongoing free use should look at Maniana AI instead.