Updated September 29, 2026 · ForgeCue Editorial Team
Pipedrive vs Riibase
Pipedrive
Higher score in this comparison
Riibase
What sets them apart
| Compare | PipedriveReviewVisitVisit | RiibaseReviewVisitVisit |
|---|---|---|
| Price per user from | €14 | $19.95 |
| Free trial length | 14 daysHigher | 10 days |
| Plan tiers | Lite, Growth, Premium, Ultimate | Starter, Pro, Enterprise |
| Integrations | 500Higher | 6 |
| Product | CRM | CRM, Help deskCovers more |
Same on both: Free plan (No).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- Pipedrive scores higher overall: 9.3 vs 8.7.
- Free trial length is higher at Pipedrive: 14 days vs 10 days.
- Integrations is higher at Pipedrive: 500 vs 6.
- Audience: only Riibase offers Enterprise.
- Product: only Riibase offers Help desk.
Our verdict on each
Pipedrive
Pipedrive suits small businesses that want a sales pipeline they can start on immediately, and the entry price of €14 per user keeps a first year affordable. Teams wanting a free tier to test forever will find the free plan is no, so budget for a 14 day trial instead.
Riibase
Riibase suits small business and enterprise teams that want CRM with help desk in CRM and help desk across Starter, Pro, and Enterprise. Entry sits at Starter at $19.95 with trial cover of 10 and support through email, chat and phone for daily sales and service operations.
Score breakdown
| Area | Pipedrive | Riibase |
|---|---|---|
| Cost | 9.1HigherEntry price per user of €14 sits under the category median of €21.92, with four paid tiers listed. | 8.7Entry clarity is helped by Starter at $19.95 with trial cover of 10. |
| Offer | 9.6HigherFree plan is no, so teams rely on a 14 day trial, and the plan set covers Lite, Growth, Premium, Ultimate. | 8.7Coverage spans CRM and help desk with support through email, chat and phone and payroll marked included. |
| Trust | 9.1 | Not confirmed |
The numbers side by side
| Fact | Pipedrive | Riibase |
|---|---|---|
| Free trial length | 14 days | 10 days |
| Integrations | 500 | 6 |
If neither fits
ActiveCampaign has integrations at 1,000, against 500 for Pipedrive and 6 for Riibase.
ActiveCampaign reviewSources behind this comparison
Pipedrive
- pipedrive.com: 8 facts, checked September 26, 2026
- en.wikipedia.org: 3 facts, checked September 26, 2026
- support.pipedrive.com: 1 fact, checked September 26, 2026
Riibase
- riibase.com: 8 facts, checked September 28, 2026
How they place
| Ranking | Pipedrive | Riibase |
|---|---|---|
| CRM software | 7 of 161 | 1 of 161 |
Every fact side by side
| Fact | Pipedrive | Riibase |
|---|---|---|
| Audience | Small business | Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free trial |
| Legal entity | Pipedrive Inc | Not confirmed |
| Headquarters | United States | Not confirmed |
| Founded | 2010 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre | Not confirmed |
Accounting software
| Fact | Pipedrive | Riibase |
|---|---|---|
| Price from | Not confirmed | $19.95 |
| Users included | Not confirmed | 5 |
| Payroll | Not confirmed | Included |
| Bank feeds | Not confirmed | Yes |
Where each stands against the rest
| Fact | Pipedrive | Riibase | Median |
|---|---|---|---|
| Free trial length | 14 daysat the median | 10 dayslowest quarter | 14 days |
| Integrations | 500highest quarter | 6lowest quarter | 77 |
Median across 81 listed software products.
Pros and cons
Pipedrive
Pros
- Entry price of €14 per user sits below the category median of €21.92
- A 14 day trial matches the median trial length across listed tools
- Support runs on email, chat and phone
Cons
- Free plan is no, so a team cannot run a small pipeline at no cost
- Entry price of €14 per user is still above Freshsales at $9
- Support is limited to email, chat and phone with no community channel
Riibase
Pros
- Covers CRM and help desk, so CRM records and help-desk tickets stay in shared view for daily work across teams.
- Support spans email, chat and phone, giving email plus chat plus phone paths without added routing.
- Payroll is marked included, which keeps pay activity inside the same workspace for operators.
Cons
- Free plan is absent, so evaluation rests on trial cover of 10 before Starter at $19.95 applies.
- Trial cover of 10 sits below the site median of 14, so testing time feels tight.
- Integration scope of 6 can feel narrow for teams that connect many tools, unlike broader picks such as Maniana AI.
Who each suits
Pipedrive
Who it suits
- Small businesses focused on sales pipeline management
- Teams that want a free trial rather than a permanent free tier
- Sales staff who want help by phone as well as email
Who should look elsewhere
- Teams wanting a free plan, since Free plan is no
- Buyers on the lowest budget, who may prefer Freshsales at $9
- Teams wanting a built-in community channel, which is not among email, chat and phone
Riibase
Who it suits
- Small-business teams that pick Riibase over Bumpa for CRM and help desk with payroll marked included.
- Enterprise teams that pick Riibase over Dolisoft for email, chat and phone covering email, chat, and phone.
- Service led teams that pick Riibase over Maniana AI for help-desk joined with CRM in CRM and help desk.
Who should look elsewhere
- Teams that need lasting free access may prefer Maniana AI because Free plan is absent at Riibase.
- Teams that need very long evaluation may prefer Dolisoft because trial cover of 10 is compact.
Current offers
Questions about each
Pipedrive
How much does Pipedrive cost per user at entry?+
Entry price per user is €14. Pipedrive lists Lite, Growth, Premium, Ultimate as its paid tiers, so the figure you pay depends on which tier a team starts on and later moves to. Budget for the step up as the team grows rather than treating the entry figure as fixed.
Does Pipedrive have a free plan?+
Free plan is no. The only no cost route in is a 14 day free trial. Teams that need something to keep running after a trial window closes have to move onto a paid tier, and a trial is a poor substitute for a permanent free plan in a small shop.
Riibase
What does Riibase cost at entry?+
Starter entry is listed at $19.95, with Pro and Enterprise positioned above it in Starter, Pro, Enterprise. Free plan is absent, so paid entry starts at Starter and trial cover of 10 is the path to review fit before committing to billing.
Is there a free plan?+
Free plan is absent, so there is no lasting no cost tier to run the workspace over time. The listed route is trial cover of 10, then paid entry through Starter at $19.95 within Starter, Pro, Enterprise. Teams that need ongoing free use should look at Maniana AI instead.