Updated October 18, 2026 · ForgeCue Editorial Team
Fireflies.ai vs Troop Messenger
Fireflies.ai
Higher score in this comparison
Troop Messenger
Fireflies.ai vs Troop Messenger: the differences
| Compare | Fireflies.aiReviewVisitVisit | Troop MessengerReviewVisitVisit |
|---|---|---|
| Price from | $18 | $2.50Lower |
| Usage limits | 400 min storage per team, 20 AI credits | 1-50 users, 50GB storage |
| Integrations | 100Higher | 9 |
| Tool type | Automation, Chatbot | Voip, Video, Chatbot |
| Free trial length | Not confirmed | 7 days |
| Compliance certifications | Not confirmed | GDPR |
Same on both: Free plan (Yes).
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Key differences
- Fireflies.ai scores higher overall: 9.2 vs 8.9.
- Price from is lower at Troop Messenger: $2.50 vs $18.
- Integrations is higher at Fireflies.ai: 100 vs 9.
- Pricing model: only Troop Messenger offers Free trial.
- Tool type: only Fireflies.ai offers Automation.
- Tool type: only Troop Messenger offers Voip, Video.
Our verdict on each
Fireflies.ai
Fireflies.ai suits small businesses and enterprise teams that want meeting notes with a chatbot assistant, and it offers a free plan. Entry pricing of $18 is the figure to plan around, with 100 integrations deciding how well it drops into your existing stack.
Troop Messenger
Troop Messenger suits small-business and enterprise teams that want voice, video and chat in a low entry package with clear usage caps. Entry pricing sits at $2.50 with limits of 1-50 users, 50GB storage, plus steady support through email, chat and help centre for daily team needs.
Score breakdown
| Area | Fireflies.ai | Troop Messenger |
|---|---|---|
| Cost | 9.2Entry pricing of $18 runs above the site median of €13.15, which keeps it in the middle of the market. | 9.2Entry pricing at $2.50 supports a strong cost position for tight budgets. |
| Offer | 9.4HigherA free plan, automation and chatbot coverage and 100 integrations make the starting offer broad. | 8.9Usage caps of 1-50 users, 50GB storage with 9 integrations shape the core offer. |
| Trust | 8.8Higher | 8.3Support through email, chat and help centre with operation under TVISHA COMMUNICATIONS PVT LTD frames trust. |
How they place
| Ranking | Fireflies.ai | Troop Messenger |
|---|---|---|
| AI chatbots and assistants | 7 of 51 | 11 of 51 |
Availability and regulation
| Country | Fireflies.ai | Troop Messenger |
|---|---|---|
| Headquarters | United States | India |
Feature by feature
| Tool type | Fireflies.ai | Troop Messenger |
|---|---|---|
| Automation | Yes | No |
| Voip | No | Yes |
| Chatbot | Yes | Yes |
| Video | No | Yes |
Every fact side by side
| Fact | Fireflies.ai | Troop Messenger |
|---|---|---|
| Audience | Small business, Enterprise | Small business, Enterprise |
| Pricing model | Free plan | Free plan, Free trialCovers more |
| Legal entity | Fireflies.ai Corp | TVISHA COMMUNICATIONS PVT LTD |
| Headquarters | United States | India |
| Founded | 2016 | Not confirmed |
| Support channels | Email, Chat, Help centre | Email, Chat, Help centre |
Where each stands against the rest
| Fact | Fireflies.ai | Troop Messenger | Median |
|---|---|---|---|
| Price from | $18below the median | $2.50lowest quarter | $22 |
| Free trial length | Not confirmed | 7 dayslowest quarter | 14 days |
| Integrations | 100above the median | 9lowest quarter | 36 |
Median across 353 listed software products.
Pros and cons
Fireflies.ai
Pros
- A free plan is available, so a team can try the tool at no spend before choosing a paid tier.
- Entry price of $18 sits below Infloww at $40, so the paid step is not steep.
- The free plan allowance of 400 min storage per team, 20 AI credits gives a small team room to work before it pays.
Cons
- Support runs on email, chat and help centre only, with no phone desk listed for urgent issues.
- Entry price of $18 is higher than IFTTT at $2.99, which is the cheapest route in this group.
- Free plan limits of 400 min storage per team, 20 AI credits cap how much a busy team can keep before it moves to a paid tier.
Troop Messenger
Pros
- Entry pricing at $2.50 stays below Telusion at $3.49 for cost aware buyers comparing voice options.
- Free plan is available, paired with a trial lasting 7 days for staged evaluation across teams.
- Published limits of 1-50 users, 50GB storage give clear capacity terms for planning team size and storage needs.
Cons
- Trial period of 7 days may feel brief for teams needing extended evaluation time across departments and workflows.
- Usage caps of 1-50 users, 50GB storage may constrain larger deployments that expect wider capacity for storage growth and team expansion.
- Support runs on email, chat and help centre only, with email, chat and help centre coverage shaping assisted help for setup and troubleshooting needs.
Who each suits
Fireflies.ai
Who it suits
- Small businesses that want meeting notes captured and a chatbot to handle follow-up questions.
- Enterprise teams standardising how calls are recorded, since it is aimed at small business and enterprise.
- Anyone already working inside a stack covered by 100 integrations.
Who should look elsewhere
- Budget-first buyers, since IFTTT starts at $2.99 and Shafrik at XOF 9,900, both below Fireflies.ai.
- Shoppers weighing broader automation rather than note taking, where Infloww at $40 sits in a higher price band.
Troop Messenger
Who it suits
- Small-business teams seeking affordable messaging with voice and video
- Enterprise groups that value stated limits such as 1-50 users, 50GB storage
- Buyers wanting email and chat help through email, chat and help centre
Who should look elsewhere
- Teams needing phone led care may prefer bOnline over support limited to email, chat and help centre for direct voice assistance.
- Groups wanting higher entry pricing structures may consider Placetel at €8.90 rather than Troop Messenger at $2.50 for alternative packaging.
Country by country
| Country | Fireflies.ai | Troop Messenger |
|---|---|---|
| Afghanistan | No | Yes |
| Aland Islands | No | Yes |
| Albania | No | Yes |
| Algeria | No | Yes |
| American Samoa | No | Yes |
| Andorra | No | Yes |
| Angola | No | Yes |
| Anguilla | No | Yes |
8 of 243 countries where either is available.
Questions about each
Fireflies.ai
Does Fireflies.ai have a free plan?+
Yes. A free plan is available, which is the easiest way to see whether the tool suits your call routine. What it includes is bounded: 400 min storage per team, 20 AI credits is the allowance a team works within, so a trial on the free tier shows quickly how much you would use beyond it.
What does the entry plan cost?+
Fireflies.ai lists an entry price of $18. That figure sits below Infloww at $40 and above IFTTT at $2.99, so it lands in the middle of this group rather than at either end. The free plan below it means the paid tier only matters once your usage outgrows what is included.
Troop Messenger
What does Troop Messenger cost at entry?+
Entry pricing for Troop Messenger is listed at $2.50. That figure covers the starting point for paid access, while a Free plan remains available for basic evaluation before committing to a paid tier for wider use.
Does Troop Messenger include a Free plan?+
Yes, a Free plan is available alongside paid access at $2.50. It allows teams to explore core messaging and collaboration features before moving to paid access, which helps control initial spend during assessment.