Copper review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Our verdict
Copper suits small sales teams that want a focused CRM and can pay per user rather than lean on a free tier. Pricing starts at $29, the 14-day trial is the only free way in, and support runs on chat and help centre for everyday questions.
Key facts
- Best for
- Small sales teams that want a focused CRM and can budget $29 per user.
- Price per user from
- $29 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Plan tiers
- Basic, Professional, Business (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Chat, Help-centre (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
- Official website
- copper.com
Pros and cons
Pros
- Per-user pricing of $29 undercuts $40 at Infloww and $39.99 at CreatorHero.
- The 14-day free trial is long enough to push real contacts through the CRM before paying.
- Support on chat and help centre gives a live chat channel and a help centre for routine questions.
Cons
- There is no free plan, so the free trial is the only free way to judge the product.
- Support runs on chat and help centre only, with no phone line or email queue listed.
- Per-user pricing of $29 is above the category median of €21.92 and above Freshsales at $9.
Who it suits
- Small sales teams that want a focused CRM and can budget $29 per user.
- Buyers who prefer testing on a 14-day trial instead of a permanent free tier.
- Teams comfortable with chat and help centre for help.
Who should look elsewhere
- Buyers chasing the lowest entry price: Freshsales starts at $9 per user.
- Teams that need a free plan rather than a paid start: Copper has none, so weigh Infloww at $40 or CreatorHero at $39.99 first.
- Shoppers already on Infloww at $40 or CreatorHero at $39.99, who could move to Copper at $29 for a lower seat cost.
Plans and pricing
Copper is priced per user, and the entry point is $29. There is no free plan, so the free trial carries the evaluation on its own: 14 days with the CRM before any charge lands. The listing shows the per-user figure rather than separate introductory and renewal rates, so confirm the renewal price with the vendor before you commit a whole team.
Who runs it
Copper is a CRM and was founded in 2014. Support runs on chat and help centre: live chat and a help centre, with no phone line or email queue listed. Buyers comparing on cost should weigh the support mix alongside the per-user price, since everyday help sits with the help centre rather than a person on the phone.
How Copper compares
8.8 vs 8.7
8.8 vs 8.9
8.8 vs 9.4- 8.8 vs 9.4
8.8 vs 8.9
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.1
8.8 vs 8.9
8.8 vs 8.5- 8.8 vs 8.5
8.8 vs 8.0
Frequently asked questions
How much does Copper cost per user?+
Per-user pricing starts at $29, and the figure is an entry point rather than a bundle, so cost scales with the number of seats. Copper lists tiers as Basic, Professional, Business, and each sits on the same per-user basis. Budget on the seat count, not on a single company-wide fee.
Does Copper have a free plan?+
No. There is no free plan at Copper, so nothing keeps running once a trial ends. The free route is the trial, which runs for 14 days under the free trial model. Buyers who want a CRM to use indefinitely at no cost will need a competitor that publishes a free plan.
How long is the free trial and what happens when it ends?+
The trial runs for 14 days, which matches the median trial length across ranked CRMs at 14. When it finishes, per-user pricing of $29 applies. That makes the trial the moment to load real contacts and see whether the CRM holds up.
Which plans does Copper offer?+
Copper names Basic, Professional, Business as its plan tiers. What separates them is what a seat includes, not the charging model, and pricing begins at $29 per user. The 14-day trial is the sensible place to work out which tier a team actually needs.
How does Copper support customers?+
Support runs on chat and help centre, which means live chat plus a help centre for written answers. No phone line or email queue is listed, so anything urgent goes through the same chat channel. That works for a small team with modest support needs, and it is the first thing to test during the trial.
Who is Copper built for?+
Copper targets the small-business audience, and the product is a CRM rather than a help desk. That makes it a fit for a sales team that wants a focused pipeline tool. Larger organisations looking for a platform across both service and sales may find the scope narrower than they need.
Sources
- copper.com checked September 26, 2026
Backs: Product
“CRM Software Solutions Company”
- copper.com/pricing checked September 26, 2026
Backs: Audience, Free plan, Plan tiers, Price per user from, Support channels
“Copper is so much easier for a small team”
- copper.com/resources/hello-copper checked September 26, 2026
Backs: Founded
“When we founded ProsperWorks in 2014”
- copper.com/signup checked September 26, 2026
Backs: Free trial length, Pricing model
“Free 14-day trial”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free plan limits.