Close review

Close lists entry at $19 per user, which sits under the €21.75 median across the brands compared here. Plans are named Solo, Essentials, Growth, Scale, so the entry tier is the cheapest point in the ladder. Read each tier for what it includes.

There is no free plan, so a trial is the only route in before you pay. Close's stated model is free trial, and the trial runs 14 days, matching the 14 median for CRMs here. After the trial ends, a paid seat is the next step.

Close publishes Solo, Essentials, Growth, Scale as its plan names, running from the solo tier up to the largest. Entry is advertised at $19 per user, so the entry tier is the cheapest way in. Tier contents differ, so check the plan list before choosing.

Support runs on email, chat and phone, covering email, chat, phone and a help centre. That mix means a user can start in chat or email and move to phone for a problem that needs a person. Channel availability by plan is worth confirming before signing a team up.

Close lists small business as its audience, so a compact sales team is the clear fit. The company describes itself as a crm provider, and support comes from Elastic Inc, which is based in the United States.

Close is headquartered in the United States, and the legal entity named in its terms is Elastic Inc. The product is sold as a crm, with Solo, Essentials, Growth, Scale plan tiers. Regional compliance detail and data residency terms are worth confirming directly with the vendor.

Close ranks 19 of 61 brands on entry price. The CRM median is €21.92, and Close's own entry is $19. That places it in the middle of the field rather than at the cheap or expensive edge.