Dolisoft review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Dolisoft suits small businesses that want a CRM they can host themselves and keep at a low per-seat cost. Entry sits at €14 per user, under the CRM median of €21.92, and Self-hosted open-source version free to download keeps a free self-hosted download in the mix.
Key facts
- Best for
- Small businesses wanting a self-hostable CRM with a free download and low per-user cost.
- Price per user from
- €14 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free plan limits
- Self-hosted open-source version free to download (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Plan tiers
- Dolibarr Basic, Dolibarr Premium (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Legal entity
- Dolibarr Association (Source, checked September 26, 2026)
- Founded
- 2003 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
- Official website
- dolibarr.org
Business tools
- Price from
- €14
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- Basic: 4 GB, 2000 API calls/month (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Tool type
- Project-management, HR, Payments (Source, checked September 26, 2026)
- Legal entity
- Dolibarr Association (Source, checked September 26, 2026)
- Founded
- 2003 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
Accounting software
- Price from
- €14
- Free plan
- Yes (Source, checked September 26, 2026)
- Free trial length
- 30 days (Source, checked September 26, 2026)
- Platforms
- Windows, Mac, Linux, Docker, Cloud (Source, checked September 26, 2026)
- Legal entity
- Dolibarr Association (Source, checked September 26, 2026)
- Founded
- 2003 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
Pros and cons
Pros
- Self-hosted open-source version free to download lets a team run the core product without a subscription fee
- Entry cost of €14 per user compares well with CreatorHero at $39.99 and Infloww at $40
- Windows, Mac and Linux covers Windows, Mac, Linux, Docker and Cloud, leaving the hosting choice open
- The 30 hosted trial gives time to size Basic against Premium before paying
Cons
- Basic: 4 GB, 2000 API calls/month caps the entry hosted tier, so heavier API work pushes a team toward Premium
- Support runs on email, help centre and community only, which is thinner than a phone-led service
- €14 is undercut by Freshsales at $9, so it is not the cheapest seat price here
Who it suits
- Small businesses that want to run the CRM on their own hardware across Windows, Mac and Linux
- Teams comfortable installing and maintaining a self-hosted system, since Self-hosted open-source version free to download puts the hosting work on you
- Buyers who want a trial of 30 days on the hosted plans before committing
Who should look elsewhere
- Shops that want the lowest seat price, since Freshsales lists $9 against Dolisoft's €14
- Teams that need phone or live chat help, since email, help centre and community covers email, a help centre and community only
- Buyers who need heavy API work on the entry plan, since Basic: 4 GB, 2000 API calls/month applies to Basic
Core features
Dolisoft pairs a CRM core with project management, HR and payments work, and it can be run on your own terms. The free route is Self-hosted open-source version free to download. The hosted side is sold as Dolibarr Basic and Dolibarr Premium, with Basic the lighter of the pair and Premium the fuller, which matters if you are sizing hosted capacity rather than simply downloading. Platform reach is wide: Windows, Mac, Linux, Docker and Cloud are all supported, so an in-house server, a container or a hosted plan can carry the same product.
Intro and renewal prices
Hosted plans are named Dolibarr Basic and Dolibarr Premium, and per-user entry pricing starts at €14, below the CRM median of €21.92. For seat-price context, CreatorHero starts at $39.99, Infloww at $40 and Freshsales at $9, so Dolisoft sits mid-group rather than at the bottom. A free plan sits alongside the paid tiers, and the trial runs for 30. Readers weighing renewal should treat that trial as the checkpoint for hosted capacity.
What you get free
A free plan exists, and its shape is unusual for a CRM: Self-hosted open-source version free to download. The trade is that the cost sits with your own server and the time to maintain it, rather than with a subscription. Hosted plans are sold separately as Dolibarr Basic and Dolibarr Premium, and the 30 trial gives a window on those before any commitment. A small team can start on the download, then move to a hosted plan later, once running the software in-house stops being worth the effort.
The company behind it
The project is run by the Dolibarr Association, which is the legal entity behind it, and it has been going since 2003. That structure suits buyers who prefer a community-rooted project over a venture-funded vendor. Support for both the free download and the hosted plans runs on email, help centre and community, so help comes by email, through a help centre and via community, with no phone line listed.
How Dolisoft compares
9.6 vs 8.7- 9.6 vs 9.3
9.6 vs 8.9
9.6 vs 9.1- 9.6 vs 9.2
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9.6 vs 9.0- 9.6 vs 8.7
- 9.6 vs 8.0
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9.6 vs 9.4- 9.6 vs 9.3
9.6 vs 9.1
9.6 vs 9.1
9.6 vs 9.1- 9.6 vs 9.0
9.6 vs 9.0
9.6 vs 8.9- 9.6 vs 8.9
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9.6 vs 8.0
9.6 vs 8.0
Frequently asked questions
How much does Dolisoft cost per user?+
Per-user pricing starts at €14. Hosted plans are sold as Dolibarr Basic and Dolibarr Premium, and Basic: 4 GB, 2000 API calls/month describes the storage and API allowance that comes with Basic. A 30 trial is available on the hosted tiers.
Is there a free version of Dolisoft?+
Yes, a free plan exists, and Self-hosted open-source version free to download sets out what it covers: a self-hosted open-source version that is free to download. You host and maintain it yourself, so the trade is a no-cost download against your own server time.
How long is the free trial?+
The trial runs for 30, and it applies to the hosted side of the product, the Dolibarr Basic and Dolibarr Premium plans, rather than to the self-hosted download described in Self-hosted open-source version free to download. That gives a team a window to size hosted capacity before committing.
What are the limits on the entry plan?+
Hosted plans are sold as Dolibarr Basic and Dolibarr Premium, and Basic comes with Basic: 4 GB, 2000 API calls/month. Storage and API calls are both capped on that tier, so a team expecting heavier automation is likely to look at Dolibarr Premium instead.
Where can Dolisoft run?+
It runs on Windows, Mac and Linux, which covers Windows, Mac, Linux, Docker and Cloud. That range means you can host it in-house, in a container, or take the hosted plans, and the same product works across those routes.
Who is Dolisoft built for?+
The stated audience is small business and enterprise, spanning small businesses through to enterprise. The free download suits smaller teams that can run the software themselves, while the hosted Dolibarr Basic and Dolibarr Premium plans suit those without server admin.
How does Dolisoft compare on price with other CRMs?+
At €14 per user, Dolisoft sits below the CRM median of €21.92. CreatorHero starts at $39.99 per user and Infloww at $40, while Freshsales is lower again at $9. Hosted tiers are Dolibarr Basic and Dolibarr Premium.
What support does Dolisoft offer?+
Support runs on email, help centre and community, meaning email, a help centre and community. Both the self-hosted download and the hosted plans are covered by those channels, so there is no phone support listed for either route.
Sources
- dolibarr.org checked September 26, 2026
Backs: Audience, Free plan, Free plan limits, Product, Tool type
“SMEs, Large Companies, Freelancers, Associations”
- dolibarr.org/forum.php checked September 26, 2026
Backs: Platforms
“Windows - MAC - Linux - Docker - Cloud”
- dolibarr.org/the-dolibarr-foundation.php checked September 26, 2026
Backs: Founded, Legal entity
“It was created on the 2nd of April, 2009”
- dolicloud.com/en-faq-pricing.php checked September 26, 2026
Backs: Free trial length, Pricing model, Plan tiers, Price per user from, Support channels, Usage limits
“Free trial (30 days or more, no commitment)”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Related by the facts
Dolisoft
Small businesses wanting a self-hostable CRM with a free download and low per-user cost.