Updated September 29, 2026 · ForgeCue Editorial Team
ERAG vs Sendcloud
ERAG
Sendcloud
Higher score in this comparison
What sets them apart
| Compare | ERAGReviewVisitVisit | SendcloudReviewVisitVisit |
|---|---|---|
| Price from | $1.99 | €28 |
| Free plan | No | YesHas it |
| Usage limits | 100 MB free for 7 days | Up to 20 parcels per month |
| Free trial length | 7 days | 14 daysHigher |
| Integrations | 24 | 100Higher |
| Tool type | Chatbot, AutomationCovers more | Automation |
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- Sendcloud scores higher overall: 9.2 vs 8.9.
- Free plan: only Sendcloud.
- Free trial length is higher at Sendcloud: 14 days vs 7 days.
- Integrations is higher at Sendcloud: 100 vs 24.
- Support channels: only Sendcloud offers Chat.
- Audience: only Sendcloud offers Small business.
- Pricing model: only Sendcloud offers Free plan.
- Tool type: only ERAG offers Chatbot.
Our verdict on each
ERAG
ERAG suits enterprise teams that want chatbot plus automation with CRM support on web and iOS, starting at entry pricing of $1.99 under Per-GB plus 4 plugins. You get trial access for 7 with usage capped at 100 MB free for 7 days and support through email and help centre plus help centre guidance.
Sendcloud
Sendcloud suits small shops sending parcels in Europe that want shipping automation without a long contract. Entry is €28, and the free plan already covers Up to 20 parcels per month, which is where most side businesses start. Enterprise buyers get the same toolset at a different scale.
Score breakdown
| Area | ERAG | Sendcloud |
|---|---|---|
| Cost | 8.9Entry pricing at $1.99 with trial coverage for 7 keeps initial spend low for enterprise evaluation. | 8.9Entry sits at €28 with a free plan, while the free tier caps usage at Up to 20 parcels per month. |
| Offer | 8.8Chatbot plus automation scope with CRM ability and 24 linked through 100 MB free for 7 days shapes practical utility. | 9.4HigherA free plan and a 14 trial pair 100 integrations with email, chat and help centre. |
| Trust | Not confirmed | 9.3 |
Availability and regulation
| Country | ERAG | Sendcloud |
|---|---|---|
| Headquarters | Not confirmed | Netherlands |
Positions in our rankings
| Ranking | ERAG | Sendcloud |
|---|---|---|
| Workflow automation tools | 2 of 231 | 13 of 231 |
If neither fits
bOnline has integrations at 200, against 24 for ERAG and 100 for Sendcloud.
bOnline reviewWhere these facts come from
ERAG
- erag.one: 9 facts, checked September 28, 2026
Sendcloud
- sendcloud.com: 11 facts, checked September 26, 2026
Every fact side by side
| Fact | ERAG | Sendcloud |
|---|---|---|
| Audience | Enterprise | Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free plan, Free trialCovers more |
| Headquarters | Not confirmed | Netherlands |
| Founded | Not confirmed | 2012 |
| Support channels | Email, Help centre | Email, Chat, Help centreCovers more |
Accounting software
| Fact | ERAG | Sendcloud |
|---|---|---|
| Payroll | Included | Not confirmed |
| Bank feeds | Yes | Not confirmed |
| Platforms | Web, iOS | Not confirmed |
CRM and helpdesk
| Fact | ERAG | Sendcloud |
|---|---|---|
| Plan tiers | Per-GB plus 4 plugins | Not confirmed |
| Product | CRM | Not confirmed |
Where each stands against the rest
| Fact | ERAG | Sendcloud | Median |
|---|---|---|---|
| Free trial length | 7 dayslowest quarter | 14 daysat the median | 14 days |
| Integrations | 24below the median | 100above the median | 36 |
Median across 278 listed software products.
Pros and cons
ERAG
Pros
- Entry pricing at $1.99 under Per-GB plus 4 plugins keeps initial outlay modest for enterprise evaluation.
- Trial access for 7 lets you review behavior before committing, which is helpful alongside usage capped at 100 MB free for 7 days.
- Usage capped at 100 MB free for 7 days gives you a defined allowance to structure pilot workloads and storage expectations.
Cons
- There is no free plan, so you must move to paid access after trial coverage for 7 ends.
- Trial coverage for 7 is shorter than the typical trial length seen across many listings at 14, which limits evaluation time.
- Support runs on email and help centre only, so you will not find chat or phone assistance in the listed channels.
Sendcloud
Pros
- A free plan is available, so teams can test the workflow before paying anything
- Paid entry is €28, below the category median of €19.65
- 100 integrations connect it to the tools a small shop already runs
Cons
- The free plan is thin, capped at Up to 20 parcels per month
- Support is limited to email, chat and help centre, with phone unavailable on paid plans
- Entry is higher than cheaper rivals such as $2.99 and $40
Who each suits
ERAG
Who it suits
- Enterprise teams testing chatbot plus automation with CRM coverage will find ERAG relevant, while HubSpot may suit those prioritizing a free plan over trial based entry.
- Cost aware evaluators comparing entry points will find ERAG entry pricing at $1.99 useful against Bitbucket entry pricing at $3.65 and Marmin AI entry pricing at $0.05.
Who should look elsewhere
- Teams seeking a lasting free tier should consider HubSpot, which provides a free plan while ERAG has no free plan and relies on trial access for 7.
- Teams wanting phone or chat assistance should consider Bitbucket alternatives or broader support lineups, since ERAG support runs on email and help centre only.
Sendcloud
Who it suits
- Small businesses in the Netherlands and the wider European market that send parcels regularly
- Sellers moving past manual shipping and wanting the process automated
- Enterprise teams that need shipping handled inside an existing stack
Who should look elsewhere
- Shops on a tight budget that send more than Up to 20 parcels per month and would rather pay nothing
- Buyers wanting phone support, which sits outside email, chat and help centre
- Anyone wanting a cheap generic trigger tool, where $2.99 costs less
Questions about each
ERAG
What does ERAG cost at entry?+
Entry pricing sits at $1.99 under Per-GB plus 4 plugins. You pay on a Per-GB basis plus plugins, so your total will depend on consumption and selected addons rather than a flat seat fee.
Does ERAG offer a free plan?+
There is no free plan. You receive trial access for 7, after which you select paid access under Per-GB plus 4 plugins if you wish to continue using the service.
Sendcloud
How much does Sendcloud cost to start?+
Paid plans start at €28, which is below the automation category median of €19.65. A free plan is also offered, so a small shop can begin at no cost and move up when parcel volume grows.
Is there a free plan and what does it include?+
Yes, a free plan is available alongside a 14 free trial. The free tier is useful for testing, though its usage is capped at Up to 20 parcels per month, so a busy shop will need a paid plan soon.