Grafana Cloud review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Grafana Cloud suits technical teams at small businesses and enterprises who want dashboards, alerting and usage data in a single hosted service, and the free plan costs nothing to start. The paid tier begins at $19 a month, and its cost score comes in at 4.8.
Key facts
- Best for
- Small teams that need dashboards and can start on the free plan.
- Price from
- $19 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Bank feeds
- No (Source, checked September 26, 2026)
- Integrations
- from 100 (Source, checked September 26, 2026)
- Platforms
- iOS (Source, checked September 26, 2026)
- Legal entity
- Grafana Labs (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan
- Official website
- grafana.com
Business tools
- Price from
- $19 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- 10k active series per month (Source, checked September 26, 2026)
- Integrations
- from 100 (Source, checked September 26, 2026)
- Legal entity
- Grafana Labs (Source, checked September 26, 2026)
- Founded
- 2014 (Source, checked September 26, 2026)
- Support channels
- Email, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan
Pros and cons
Pros
- A free plan is included, so small teams can start without paying.
- The free tier connects from from 100 integrations.
- Support runs on email, help centre and community, giving a help centre and email in writing.
- Mobile access comes through ios.
Cons
- Bank feeds are not available.
- Support runs on email, help centre and community only, with no chat or phone line listed.
- The free plan caps active series each month, so larger setups outgrow the tier.
Who it suits
- Small businesses that need dashboards and usage data rather than bookkeeping.
- Enterprises that already run metrics at volume and want a hosted stack.
- Engineers who want a mobile app and written support without paying.
Who should look elsewhere
- Readers focused on entry price over monitoring: Qonto lists €9.
- Anyone after bookkeeping rather than dashboards: Accountable lists €9.90.
- Buyers with more room in the budget: Billy lists DKK 160, the highest entry figure of the three.
The company behind it
Grafana Cloud is operated by Grafana Labs, founded in 2014. Support runs on email, help centre and community: a help centre for self-service answers, email for direct questions and a community forum. Chat and phone lines are not part of that list.
How Grafana Cloud compares
9.0 vs 8.7- 9.0 vs 9.3
- 9.0 vs 9.1
9.0 vs 9.1- 9.0 vs 9.2
- 9.0 vs 9.3
9.0 vs 9.4
9.0 vs 9.5
9.0 vs 8.5- 9.0 vs 9.2
9.0 vs 9.0Qonto lists €9 and suits readers who weigh entry price above dashboards.
- 9.0 vs 8.7
- 9.0 vs 8.0
- 9.0 vs 9.5
9.0 vs 9.4
9.0 vs 9.4- 9.0 vs 9.3
9.0 vs 9.1
9.0 vs 9.1
9.0 vs 9.1- 9.0 vs 9.0
9.0 vs 9.0
9.0 vs 8.9- 9.0 vs 8.9
9.0 vs 8.9
9.0 vs 8.8
9.0 vs 8.8
9.0 vs 8.8
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.0
9.0 vs 8.0
Frequently asked questions
How much does Grafana Cloud cost?+
The paid tier begins at $19 a month, while a free plan is included for teams that want to start without paying. The free plan carries its own monthly usage limits on active series.
Is there a free plan?+
Yes, Grafana Cloud has a free plan and it is the only plan model listed. That free tier reaches from 100 integrations, so a wide set of data sources can be connected before paying anything.
What are the usage limits?+
The free plan caps active series per month, and that cap is the figure to watch as dashboards grow. Once it binds, the next step is the paid tier, which starts at $19.
What support do I get?+
Support runs on email, help centre and community. A help centre covers most questions in writing, email reaches the team directly and the community is where peers trade fixes. No phone line or live chat appears in that list.
Can I use Grafana Cloud on my phone?+
The only platform named is ios, which points to an iOS app for checking dashboards away from your desk. No desktop or Android build appears in the listed platforms.
Who is Grafana Cloud built for?+
The stated audience is small business and enterprise, so it aims at small businesses and enterprises rather than casual users. Teams that want dashboards, alerting and usage data on one hosted platform fit; buyers after invoices or bookkeeping sit in another category.
How does its price compare with the alternatives?+
Grafana Cloud starts at $19, Qonto lists €9 and Accountable lists €9.90. Each figure is in its own currency, so read them in yours. The decision rests on monitoring against bookkeeping.
Who runs Grafana Cloud?+
The product comes from Grafana Labs, founded in 2014. That is the name to look for on terms and agreements, which tells you who stands behind the free plan and the paid tier alike.
Sources
- apps.apple.com/us/app/grafana/id1669759048 checked September 26, 2026
Backs: Platforms
“trackName=Grafana; sellerName=Raintank Inc.”
- grafana.com checked September 26, 2026
Backs: Audience
“Trusted by everyone from startups to the Fortune 500”
- grafana.com checked September 26, 2026
Backs: Pricing model
“Free Forever plan”
- grafana.com/legal/terms checked September 26, 2026
Backs: Legal entity
“legal agreement between you and Grafana Labs and its affiliated companies”
- grafana.com/pricing checked September 26, 2026
Backs: Bank feeds, Free plan, Price from, Support channels, Usage limits
“Free Forever plan - $0 - No charges ever”
- grafana.com/products/cloud/free-tier checked September 26, 2026
Backs: Integrations
“Onboard your system in minutes with 100+ integrations”
- linkedin.com/company/grafana-labs/life checked September 26, 2026
Backs: Founded
“In 2014 Raj Dutt, Anthony Woods, and Torkel Odegaard founded Grafana Labs”
Compiled from 7 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free trial length, Local compliance.