Jira review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Jira suits small businesses and enterprise teams that want structured project management with paid tiers to grow into. The free plan's usage limit is Free up to 10 users, and Standard starts under the site median of €13.15, with a 7 day trial to test a paid tier.
Key facts
- Best for
- Small teams wanting free and paid project management tiers in one tool.
- Price from
- $10 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Platforms
- iOS (Source, checked September 26, 2026)
- Legal entity
- Atlassian Corporation Plc (Source, checked September 26, 2026)
- Headquarters
- Australia (Source, checked September 26, 2026)
- Founded
- 2002 (Source, checked September 26, 2026)
- Support channels
- Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
- Official website
- atlassian.com
Business tools
- Price from
- $10 (Source, checked September 26, 2026)
- Free plan
- Yes (Source, checked September 26, 2026)
- Usage limits
- Free up to 10 users (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Tool type
- Project-management (Source, checked September 26, 2026)
- Legal entity
- Atlassian Corporation Plc (Source, checked September 26, 2026)
- Headquarters
- Australia (Source, checked September 26, 2026)
- Founded
- 2002 (Source, checked September 26, 2026)
- Support channels
- Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
CRM and helpdesk
- Free plan
- Yes (Source, checked September 26, 2026)
- Free trial length
- 7 days (Source, checked September 26, 2026)
- Plan tiers
- Free, Standard, Premium, Enterprise (Source, checked September 26, 2026)
- Legal entity
- Atlassian Corporation Plc (Source, checked September 26, 2026)
- Headquarters
- Australia (Source, checked September 26, 2026)
- Founded
- 2002 (Source, checked September 26, 2026)
- Support channels
- Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Small business, Enterprise
- Pricing model
- Free plan, Free trial
Pros and cons
Pros
- Free plan available, so a team can start at no cost
- Plans run Free, Standard, Premium, Enterprise, covering small-business to enterprise
- Free trial of 7 days lets a team test paid tiers first
- Platforms list ios for working away from a desk
Cons
- Free plan is limited to Free up to 10 users
- Support runs on help centre and community only
- Free trial of 7 days ranks low at 140 of 166
Who it suits
- Small businesses that need task and project tracking without upfront cost
- Enterprise teams that need a top tier alongside lower ones
- Teams that want one tool across free and paid plans
Who should look elsewhere
- Buyers wanting a free plan for larger teams than Free up to 10 users
- Teams that want phone or chat help, since support covers help centre and community only
- Shoppers who expect a long trial, given 7 days
Where it sits among rivals
On price from, Jira sits at 52 of 200 brands. On free trial length it ranks 140 of 166, so the 7 day trial is shorter than most of the field. Its starting price of $10 compares with a site median of €13.15 across the brands tracked.
Who runs it
Jira is run by Atlassian Corporation Plc, founded in 2002 and headquartered in Australia. Support is limited to help centre and community, which means self-service documentation and the community carry most of the load on the product rather than direct contact. The company covers both small-business and enterprise audiences.
How Jira compares
9.1 vs 8.7- 9.1 vs 9.3
9.1 vs 8.9
9.1 vs 9.1- 9.1 vs 9.2
- 9.1 vs 9.3
9.1 vs 9.4
9.1 vs 9.5
9.1 vs 8.5- 9.1 vs 9.2
9.1 vs 9.0Qonto starts at €9 and is built for accounting rather than project management.
- 9.1 vs 8.7
- 9.1 vs 8.0
- 9.1 vs 9.5
9.1 vs 9.4
9.1 vs 9.4- 9.1 vs 9.3
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1- 9.1 vs 9.0
9.1 vs 9.0
9.1 vs 8.9- 9.1 vs 8.9
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.8
9.1 vs 8.8
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.0
9.1 vs 8.0
Frequently asked questions
How much does Jira cost to get started?+
Jira has a free plan, and paid tiers start with Standard at $10. Plans are listed as Free, Standard, Premium, Enterprise, so there is a step up for larger teams. The starting price sits below the site median of €13.15.
Is there a free plan for small teams?+
Yes. The free plan's usage limit is Free up to 10 users, so it works for a small group and gets tight as the team grows. Paid tiers begin with Standard above that ceiling.
How long is the free trial?+
The free trial runs 7 days. Compared with the site median trial of 14 days, that is a shorter window for judging the paid tiers. A free plan is also on offer, so a team can start there.
What plans does Jira offer?+
The plan lineup is Free, Standard, Premium, Enterprise. Free and Standard suit smaller teams, while Premium and Enterprise are aimed at larger organisations. The audience spans small-business and enterprise buyers, so the tiers cover both ends.
Where is Jira based and who runs it?+
Jira is operated by Atlassian Corporation Plc, which was founded in 2002 and is headquartered in Australia. The product sits in the project management category, aimed at buyers from small businesses through to enterprise teams. Support runs on help centre and community.
What support can you get from Jira?+
Support runs on help centre and community, so the help centre and the community do most of the work. The tool type is project management, and the audience covers small-business and enterprise buyers, so the same channels serve teams on either side.
Can you use Jira on a phone?+
Jira lists ios as its platform, so an iOS app is there for teams working away from a desk. The product is a project management tool, and the model runs on a free plan and a free trial of 7 days.
Sources
- apps.apple.com/us/app/confluence-cloud/id1006971684 checked September 26, 2026
Backs: Platforms
“trackName=Confluence Cloud; sellerName=Atlassian Pty Ltd”
- trial-software.com/jira-free-trial checked September 26, 2026
Backs: Free trial length
“This free trial runs for 7 days”
- atlassian.com/software/jira/premium checked September 26, 2026
Backs: Pricing model
“Free plan comes with 100 rules per month”
- en.wikipedia.org/wiki/Atlassian checked September 26, 2026
Backs: Founded, Headquarters
“Founded in Sydney in 2002”
- simple.wikipedia.org/wiki/Atlassian checked September 26, 2026
Backs: Legal entity
“Atlassian Corporation Plc”
- wac-cdn.atlassian.com/teams/software/try checked September 26, 2026
Backs: Price from
“From $10 /month”
- atlassian.com/company checked September 26, 2026
Backs: Tool type
“Flexible project management”
- atlassian.com/company/contact checked September 26, 2026
Backs: Support channels
“community.atlassian.com/forums”
- atlassian.com/software/jira/comparison/jira-vs-asana checked September 26, 2026
Backs: Free plan
“Free plan includes every project view”
- atlassian.com/software/jira/pricing checked September 26, 2026
Backs: Plan tiers, Audience, Usage limits
“Jira pricing: Free, Standard, Premium, Enterprise”
Compiled from 10 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Local compliance.