Kartra review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Kartra suits beginners and small businesses who want a site, a store and a help desk in a single subscription, but its entry price sits above the middle of the field. Entry pricing runs from $59, and the only no-cost look before paying is a trial.
Key facts
- Best for
- A single subscription for a site, a store and a help desk, chosen during a trial.
- Price from
- $59 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- E-commerce plan price
- $59 (Source, checked September 26, 2026)
- Transaction fee
- 0% to 5% (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Templates
- 100 (Source, checked September 26, 2026)
- Builder type
- Site, Store, Landing (Source, checked September 26, 2026)
- Legal entity
- Kartra Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
- Official website
- kartra.com
CRM and helpdesk
- Price per user from
- $59 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Plan tiers
- Essentials, Starter, Growth, Professional (Source, checked September 26, 2026)
- Product
- Help-desk (Source, checked September 26, 2026)
- Legal entity
- Kartra Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
Business tools
- Price from
- $59 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Usage limits
- 500 contacts (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Tool type
- Automation (Source, checked September 26, 2026)
- Templates
- 100 (Source, checked September 26, 2026)
- Legal entity
- Kartra Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
Email marketing
- Price at 1,000 contacts
- $119 (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Legal entity
- Kartra Inc. (Source, checked September 26, 2026)
- Headquarters
- United States (Source, checked September 26, 2026)
- Support channels
- Email, Chat, Help-centre, Community (Source, checked September 26, 2026)
- Audience
- Beginners, Small business
- Pricing model
- Free trial
Apps and profiles
- Elsewhere
- LinkedInXfacebook.cominstagram.com
Pros and cons
Pros
- A single subscription covers site, store and landing, so a site, a store and a landing page do not need separate tools.
- Support runs on email, chat and help centre, which covers most questions without a call.
- Automation and a help desk sit in the same bundle as the builder, widening what the subscription covers.
- 100 templates shorten the distance from a blank page to a published site.
Cons
- No free plan, so every feature has to be judged inside the trial.
- Entry pricing of $59 asks for more than the group median of €7.89 for website builders.
- Transaction fees run 0% to 5% on store sales, where the group median is 0%.
Who it suits
- Beginners and small businesses in beginners and small business who want one paid subscription for site, store and support.
- Solo sellers who also want a help desk and automation in the same place.
- Buyers who would rather test a full plan than stay on a limited free tier.
Who should look elsewhere
- Shoppers on a tight budget: Ko-fi starts at $12.
- Sellers comparing in a local currency: Mitienda Uruguay starts at UYU 400.
- Automation buyers shopping elsewhere: Shafrik starts at XOF 9,900.
Intro and renewal prices
Entry pricing runs from $59, and the e-commerce plan price is $59. There is no free plan, so a 14 day trial is the way in. Store sales carry transaction fees of 0% to 5% on top of the plan. Readers who only want a landing page are still buying store and help desk tooling in the same bundle.
The company behind it
Kartra is run by Kartra Inc. and sits in the US, so billing, taxes on store sales and support hours follow US practice. Support runs on email, chat and help centre, giving live chat, email, a searchable help centre and a community. The trade-off is reach, since email, chat and help centre does not include phone.
How Kartra compares
9.0 vs 9.2
9.0 vs 9.2
Kartra vs Riibase9.0 vs 8.7- 9.0 vs 9.3
9.0 vs 8.6- 9.0 vs 9.4
- 9.0 vs 9.2
- 9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.4- 9.0 vs 9.1
9.0 vs 8.5- 9.0 vs 8.6
- 9.0 vs 8.7
- 9.0 vs 8.0
9.0 vs 8.7
9.0 vs 9.3- 9.0 vs 9.5
9.0 vs 9.4- 9.0 vs 9.3
9.0 vs 9.2
9.0 vs 9.2
9.0 vs 9.1
9.0 vs 9.1- 9.0 vs 9.0
- 9.0 vs 8.9
9.0 vs 8.9
9.0 vs 8.5
9.0 vs 8.0
Frequently asked questions
How much does Kartra cost to start?+
Entry pricing runs from $59, and the e-commerce plan price is $59. Both point at the same starting figure, so a shop and a plain site begin in the same place. Renewal is the number to watch once the trial ends.
Is there a free plan?+
No. There is no free plan, so the 14 day trial is the only no-cost way in. The builder, the store and the help desk can all be tried before anything is paid, which suits a buyer who wants to feel the templates out first.
Does Kartra charge a transaction fee?+
Yes, and it varies by tier: transaction fees run 0% to 5%. Because the range opens at the low end, a seller can hold the fee at the bottom of it, while higher tiers take a larger share of every order. The e-commerce plan price of $59 does not include that charge.
Which plans does Kartra offer?+
Essentials, Starter, Growth, Professional are the tiers, with entry pricing running from $59 at the bottom. Each tier covers site, store and landing from a single subscription, so the choice is about what a tier unlocks rather than about adding a second product.
What can I build with Kartra?+
Sites, stores and landing pages, all inside a single product: site, store and landing. There are 100 templates to start from, and the same subscription carries a help desk and automation, so a support desk and automated workflows sit next to the site rather than in a separate tool.
Who is Kartra for?+
Kartra lists beginners and small business as its audience, so beginners and small businesses are the intended buyers. A coach selling a membership, a course creator and a small retailer who also wants a help desk all fit that brief. Teams shopping for seat-based help desk pricing are not the shape it targets.
Can I reach Kartra support by phone?+
Support runs on email, chat and help centre, which covers email, live chat, a searchable help centre and a community. That is enough for most questions, and phone is not one of email, chat and help centre, so a buyer who needs a voice call has to plan around chat or email.
Sources
- kartra.com checked September 26, 2026
Backs: Builder type, Headquarters, Templates
“Build websites, sales pages, and funnels; Sell online courses, memberships, or coaching”
- kartra.com checked September 26, 2026
Backs: Product, Tool type
“Help Desks Support your customers”
- kartra.com/plans-and-pricing checked September 26, 2026
Backs: Audience, E-commerce plan price, Free plan, Free trial length, Pricing model, Plan tiers, Price from, Price per user from, Support channels, Transaction fee, Usage limits
“Kartra Essentials was designed specifically for non-techy experts.”
- kartra.com/terms-conditions checked September 26, 2026
Backs: Legal entity
“KARTRA INC. Inc. and its affiliates (collectively, "KARTRA") provides its Products to clients”
- pmstudycircle.com/kartra-pricing checked September 26, 2026
Backs: Price at 1,000 contacts
“It costs 119 USD per month”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.