Updated September 29, 2026 · ForgeCue Editorial Team
Monday.com vs Kartra
Monday.com
Higher score in this comparison
Kartra
What sets them apart
| Compare | Monday.comReviewVisitVisit | KartraReviewVisitVisit |
|---|---|---|
| Price per user from | €9 | $59 |
| Free plan | YesHas it | No |
| Plan tiers | Free, Basic, Standard, Pro, Enterprise | Essentials, Starter, Growth, Professional |
| Product | CRM, Help deskCovers more | Help desk |
| Free plan limits | Up to 2 seats, 3 boards, 3 docs | Not confirmed |
| Integrations | 200 | Not confirmed |
Same on both: Free trial length (14 days).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- Monday.com scores higher overall: 9.1 vs 9.0.
- Free plan: only Monday.com.
- Support channels: only Kartra offers Email, Chat, Community.
- Audience: only Monday.com offers Enterprise.
- Audience: only Kartra offers Beginners.
- Pricing model: only Monday.com offers Free plan.
- Product: only Monday.com offers CRM.
Our verdict on each
Monday.com
Monday.com suits small business and enterprise teams, with a plan ladder that starts on a free plan and entry paid seats at €9 per user. The trade-off is breadth: the free tier stops at Up to 2 seats, 3 boards, 3 docs, so growth means moving up the ladder.
Kartra
Kartra suits beginners and small businesses who want a site, a store and a help desk in a single subscription, but its entry price sits above the middle of the field. Entry pricing runs from $59, and the only no-cost look before paying is a trial.
Score breakdown
| Area | Monday.com | Kartra |
|---|---|---|
| Cost | 9.5HigherA free plan is listed and a free trial of 14 days precedes the €9 per user entry price. | 8.7The cost part of the score is 3 against 5.2 overall, and entry price ranks 177 of 199. |
| Offer | 8.7 | 9.4HigherA single subscription for site, store and landing, plus help desk and automation, with 100 templates to start from. |
| Trust | 8.8 | Not confirmed |
Availability and regulation
| Country | Monday.com | Kartra |
|---|---|---|
| Headquarters | Israel | United States |
Choosing between them
Pick Monday.com if cost, free plan, and product matter most.
Pick Kartra if offer matter most.
How they place
| Ranking | Monday.com | Kartra |
|---|---|---|
| Help desk software | 6 of 51 | 7 of 51 |
What we checked
Monday.com
- monday.com: 8 facts, checked September 26, 2026
- en.wikipedia.org: 3 facts, checked September 26, 2026
- latterly.org: 1 fact, checked September 26, 2026
- support.monday.com: 1 fact, checked September 26, 2026
Kartra
- kartra.com: 10 facts, checked September 26, 2026
Every fact side by side
| Fact | Monday.com | Kartra |
|---|---|---|
| Audience | Small business, Enterprise | Beginners, Small business |
| Pricing model | Free plan, Free trialCovers more | Free trial |
| Legal entity | monday.com Ltd. | Kartra Inc. |
| Headquarters | Israel | United States |
| Founded | 2012 | Not confirmed |
| Support channels | Help centre | Email, Chat, Help centre, CommunityCovers more |
Business tools
| Fact | Monday.com | Kartra |
|---|---|---|
| Price from | €9 | $59 |
| Usage limits | Free: up to 2 seats, 3 boards | 500 contacts |
| Tool type | Project management | Automation |
| Templates | Not confirmed | 100 |
Email marketing
| Fact | Monday.com | Kartra |
|---|---|---|
| Price at 1,000 contacts | Not confirmed | $119 |
Where each stands against the rest
| Fact | Monday.com | Kartra | Median |
|---|---|---|---|
| Free trial length | 14 daysat the median | 14 daysat the median | 14 days |
| Integrations | 200above the median | Not confirmed | 77 |
Median across 81 listed software products.
Pros and cons
Monday.com
Pros
- Plan choice is easy to read, since the ladder runs Free, Basic, Standard, Pro, Enterprise from the free tier to an enterprise tier.
- Connection breadth is the strongest argument, with 200 integrations listed for outside tools.
- It covers both CRM and help desk, so sales and support work can share the same workspace.
Cons
- Support runs on help centre only, so a team that wants phone or chat help has to look elsewhere.
- The free plan is a starting point rather than a home, since it allows Up to 2 seats, 3 boards, 3 docs and no more.
- Entry per user is not the lowest on this shortlist, because Freshsales lists $9 against Monday.com's €9.
Kartra
Pros
- A single subscription covers site, store and landing, so a site, a store and a landing page do not need separate tools.
- Support runs on email, chat and help centre, which covers most questions without a call.
- Automation and a help desk sit in the same bundle as the builder, widening what the subscription covers.
Cons
- No free plan, so every feature has to be judged inside the trial.
- Entry pricing of $59 asks for more than the group median of €7.89 for website builders.
- Transaction fees run 0% to 5% on store sales, where the group median is 0%.
Who each suits
Monday.com
Who it suits
- Small businesses that want CRM, help desk and project management in a single workspace.
- Enterprise teams that want a documented path upward, since the plans run Free, Basic, Standard, Pro, Enterprise.
- Teams with a broad tool stack, since 200 integrations are listed.
Who should look elsewhere
- Buyers on the smallest per user budget, since Freshsales lists $9 per user against Monday.com's €9.
- Teams that need live phone or chat support rather than a help centre, who should also weigh CreatorHero at $39.99 and Infloww at $40 per user.
Kartra
Who it suits
- Beginners and small businesses in beginners and small business who want one paid subscription for site, store and support.
- Solo sellers who also want a help desk and automation in the same place.
- Buyers who would rather test a full plan than stay on a limited free tier.
Who should look elsewhere
- Shoppers on a tight budget: Ko-fi starts at $12.
- Sellers comparing in a local currency: Mitienda Uruguay starts at UYU 400.
- Automation buyers shopping elsewhere: Shafrik starts at XOF 9,900.
Current offers
Kartra
Current offer
Free trial
14 days free on any plan: 14 days
Limited time offer; trial limited to one trial per person per product; payment information must be on file before the account is created; 30-day hold period before a trial rebill counts as a sale
Source, checked September 26, 2026
Bonus
30-Day risk-free money back guarantee: 30 days
Applies to new customers; refund request must be made within 30 days of the start of a subscription; trial payments non-refundable
Source, checked September 26, 2026
Questions about each
Monday.com
How much does Monday.com cost per user?+
Entry pricing starts at €9 per user. A free trial of 14 days comes first, so a team can evaluate the paid tiers without paying, and a free plan is also listed for anyone who would rather not run a trial. The site's median per user entry sits at €21.75, so Monday.com is priced under the middle of the market.
What is included in the Monday.com free plan?+
The free plan is listed, and it allows Up to 2 seats, 3 boards, 3 docs. That covers a short pilot for a small team, and beyond those caps a paid tier is needed. The paid ladder runs Free, Basic, Standard, Pro, Enterprise, so moving up means choosing a tier rather than pricing each area separately.
Kartra
How much does Kartra cost to start?+
Entry pricing runs from $59, and the e-commerce plan price is $59. Both point at the same starting figure, so a shop and a plain site begin in the same place. Renewal is the number to watch once the trial ends.
Is there a free plan?+
No. There is no free plan, so the 14 day trial is the only no-cost way in. The builder, the store and the help desk can all be tried before anything is paid, which suits a buyer who wants to feel the templates out first.