PROCOM review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
PROCOM suits a small business that wants its point of sale and CRM in a single system, with e-invoicing handled in the same place and the entry plan at $35. The trial of 15 days makes it easy to look, but the usage cap is the line that decides whether it still fits later.
Key facts
- Best for
- A small shop wanting a combined point of sale and CRM with e-invoicing.
- Price from
- $35 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 15 days (Source, checked September 26, 2026)
- Local compliance
- E-invoicing (Source, checked September 26, 2026)
- Users included
- 3 (Source, checked September 26, 2026)
- Headquarters
- Costa Rica (Source, checked September 26, 2026)
- Support channels
- Phone, Email (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
- Official website
- procom.co.cr
Business tools
- Price from
- $35 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Usage limits
- 3 users, 1000 e-invoices per month (Source, checked September 26, 2026)
- Free trial length
- 15 days (Source, checked September 26, 2026)
- Tool type
- POS (Source, checked September 26, 2026)
- Headquarters
- Costa Rica (Source, checked September 26, 2026)
- Support channels
- Phone, Email (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
CRM and helpdesk
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 15 days (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Headquarters
- Costa Rica (Source, checked September 26, 2026)
- Support channels
- Phone, Email (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
Apps and profiles
Pros and cons
Pros
- The trial of 15 days lets a team test the register and the case management together before paying.
- E-invoicing sits inside the product, matching the local compliance of e invoicing.
- Support covers phone and email through phone and email, so help does not rest on a single channel.
- It targets the small business audience, the most common one on the site at 94.5%.
Cons
- There is no free plan, and $35 sits above the site median of €13.15.
- Usage is capped at 3 users, 1000 e-invoices per month, which a busy counter can reach quickly.
- Support runs on phone and email only, with no help centre in the list.
Who it suits
- Small shops in CR that must issue electronic invoices from the register.
- Teams that want a single product covering both pos work and crm follow-up.
- Buyers who prefer to test on a trial of 15 days before they pay.
Who should look elsewhere
- Qonto, for a shopper who weighs the entry price first: Qonto lists €9.
- Accountable, whose entry figure of €9.90 suits a tighter budget.
- Billy, listed at DKK 160, for buyers shopping at the upper end.
How PROCOM compares
9.0 vs 8.7- 9.0 vs 9.3
9.0 vs 8.9
9.0 vs 9.1- 9.0 vs 9.2
- 9.0 vs 9.3
9.0 vs 9.4
9.0 vs 9.59.0 vs 8.5
- 9.0 vs 9.2
9.0 vs 9.0Qonto lists €9, a lower entry figure than PROCOM's $35.
- 9.0 vs 8.7
- 9.0 vs 8.0
- 9.0 vs 9.5
9.0 vs 9.4
9.0 vs 9.4- 9.0 vs 9.3
9.0 vs 9.1
9.0 vs 9.1
9.0 vs 9.1- 9.0 vs 9.0
9.0 vs 9.0
9.0 vs 8.9- 9.0 vs 8.9
9.0 vs 8.99.0 vs 8.8
9.0 vs 8.89.0 vs 8.8
9.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.59.0 vs 8.5
9.0 vs 8.5
9.0 vs 8.0
9.0 vs 8.0
Where PROCOM is available
- Available
- Costa Rica, El Salvador, Guatemala, Mexico, Panama
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does the entry plan cost?+
The entry plan is priced from $35, and there is no free plan to fall back on. Shoppers who want to see the point of sale and the CRM before paying can use the trial of 15 days.
How long is the trial, and what does it cover?+
The trial runs 15, and it is the main way to look at the product, since there is no free plan to move to afterwards. Buyers can use it to check the case management and the register in the same system.
What are the usage limits?+
Usage is capped at 3 users, 1000 e-invoices per month, and the plan includes 3 seats. A shop that bills steadily can reach that ceiling quickly, which is why the cap is worth checking before a season of heavier trading.
Does PROCOM handle e-invoicing?+
Local compliance is listed as e invoicing, so electronic invoicing sits inside the product rather than beside it. That is also the most common compliance category on the site, at 93.5%, so the feature is well represented.
Who is PROCOM built for?+
The product is aimed at the small business market and is based in Costa Rica. It carries pos functions alongside crm work, so a small team can handle the counter and the client follow-up in the same place.
How does support work?+
Support runs on phone and email, so help comes by phone and by email. There is no chat or help centre in the list, which matters for teams that would rather work through a live conversation during a shift.
How does the price compare with other options?+
The entry plan is $35, above the site median of €13.15, and PROCOM ranks 139 of 200 on price from. Qonto lists €9 and Accountable lists €9.90, so both quote lower figures.
Sources
- my.solaria.tech/store/comprarsp checked September 26, 2026
Backs: Audience, Free plan, Free trial length, Local compliance, Pricing model, Price from, Tool type, Usage limits, Users included
“Recomendado para PYMES”
- procom.cr checked September 26, 2026
Backs: Support channels
“Central telefonica: +506 4600-1155”
- procom.cr/crm-y-manejo-de-casos checked September 26, 2026
Backs: Product
“Cloud CRM - SAO”
- procom.cr/sobreprocom checked September 26, 2026
Backs: Headquarters
“Empresa PROCOM Costa Rica”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.