prodesk24 review
Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026
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Our verdict
ProDesk24 suits a small business in GH that wants CRM, point of sale and HR in one web app, with payroll and bank feeds included. The trade is price: Starter and Professional start at GHS 149 per user, and the 14 trial stands in for the free plan there is not.
Key facts
- Best for
- Small shops wanting CRM, point of sale, HR and payroll in one browser app.
- Price per user from
- GHS 149 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Plan tiers
- Starter, Professional (Source, checked September 26, 2026)
- Product
- CRM (Source, checked September 26, 2026)
- Legal entity
- Codecraft Technologies (Source, checked September 26, 2026)
- Headquarters
- Ghana (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Chat (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
- Official website
- prodesk24.com
Accounting software
- Price from
- GHS 149 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Users included
- 2 (Source, checked September 26, 2026)
- Payroll
- Included (Source, checked September 26, 2026)
- Bank feeds
- Yes (Source, checked September 26, 2026)
- Platforms
- Web (Source, checked September 26, 2026)
- Legal entity
- Codecraft Technologies (Source, checked September 26, 2026)
- Headquarters
- Ghana (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Chat (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
Business tools
- Price from
- GHS 149 (Source, checked September 26, 2026)
- Free plan
- No (Source, checked September 26, 2026)
- Usage limits
- Starter: up to 200 products, 1 store, 1 warehouse (Source, checked September 26, 2026)
- Free trial length
- 14 days (Source, checked September 26, 2026)
- Tool type
- POS, HR (Source, checked September 26, 2026)
- Legal entity
- Codecraft Technologies (Source, checked September 26, 2026)
- Headquarters
- Ghana (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Chat (Source, checked September 26, 2026)
- Audience
- Small business
- Pricing model
- Free trial
Pros and cons
Pros
- Payroll is included, so HR and payroll sit alongside the CRM and point of sale tools rather than in a separate subscription.
- Support runs on email, phone and chat, so email, phone and live chat all reach the same team.
- The free trial of 14 days matches the median trial length in this group, 14.
Cons
- There is no free plan, so anyone only trialling the CRM either pays for a tier or leans on the 14 trial and then decides.
- Per-user pricing of GHS 149 sits well above the €21.92 median for ranked CRMs, and the two figures are in different currencies.
- Starter is capped by Starter: up to 200 products, 1 store, 1 warehouse, so a bigger catalogue or a second store means moving to the larger plan.
Who it suits
- A small business in GH that wants CRM, point of sale and HR in one web app.
- Teams that want payroll included in the same place as their sales records, with bank feeds alongside.
Who should look elsewhere
- Freshsales, at $9 per user in US dollars, suits buyers whose main question is cost per seat.
- CreatorHero, at $39.99 per user, fits creator and fan communities rather than a shop with stock and staff.
What you get free
ProDesk24 has no free plan, so the free window is a trial of 14 days. That trial is the whole free offer: it covers the CRM, the point of sale side and the HR and payroll pieces rather than a stripped-down version of them. When it ends the choice narrows to the Starter and Professional tiers, and there is no permanent free tier to fall back on.
Intro and renewal prices
Starter and Professional are the tiers on offer, and the price per user begins at GHS 149. The introductory part of the spend is the trial of 14 days, because there is no free plan, so the first payment already sets the renewal figure. For scale, the median renewal price across the sites we rank is €5.99 and the median entry price is €13.15.
How prodesk24 compares
9.1 vs 8.7- 9.1 vs 9.3
9.1 vs 8.9
9.1 vs 9.1- 9.1 vs 9.2
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9.1 vs 9.1
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9.1 vs 9.0
9.1 vs 8.9- 9.1 vs 8.9
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9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.0
9.1 vs 8.0
Where prodesk24 is available
- Available
- Ghana
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Is there a free plan?+
No, ProDesk24 does not run a free plan. The free route is a trial of 14 days, and once it ends the account sits on the Starter or Professional tier. Plan for the paid tier from the start if the CRM, point of sale and payroll have to stay in one system.
What does it cost to start, and to renew?+
Per-user pricing begins at GHS 149, and that figure is both the entry and the renewal price. With no free plan and no lower tier to drop back to, the trial is the only cheaper way to size the product up.
What does the trial include?+
The trial of 14 days covers the product as sold rather than a stripped-down version: the CRM, the point of sale and HR tools, with payroll included and bank feeds included. What it does not offer is a permanent free tier after it ends.
What are the usage limits on the entry plan?+
Starter is bounded by its published caps, Starter: up to 200 products, 1 store, 1 warehouse, so a wider catalogue, a second store or another warehouse pushes the account towards the larger plan. Count products and locations against those caps before settling on the cheaper tier.
Which platforms does it run on?+
It is a web product, so the CRM, point of sale and HR tools all run in the browser with nothing to install on shop counter hardware. That keeps setup light for a small team working across a few machines.
How do I get help, and who is behind it?+
Support runs on email, phone and chat, so a question can go by email, phone or live chat depending on how urgent it is. The product comes from Codecraft Technologies, based in Ghana.
Is it cheaper than other CRMs?+
Not on price per user. ProDesk24 starts at GHS 149, while Freshsales lists $9, Infloww $40 and CreatorHero $39.99 per user in US dollars. The local figure buys the point of sale and HR pieces as well.
Sources
- prodesk24.com checked September 26, 2026
Backs: Bank feeds, Payroll, Platforms
“Accounting & finance - Income statement, balance sheet, cash flow, banking, and expenses”
- prodesk24.com checked September 26, 2026
Backs: Tool type
“Checkout, receipts, credit sales, and transaction history”
- prodesk24.com/contact checked September 26, 2026
Backs: Headquarters, Legal entity, Support channels
“Shalom Estates, Adenta Municipality Greater Accra, Ghana”
- prodesk24.com/pricing checked September 26, 2026
Backs: Free plan, Free trial length, Pricing model, Plan tiers, Price from, Price per user from, Usage limits, Users included
“Free trial - GHS 0 for 14 days”
- prodesk24.com/solutions/crm checked September 26, 2026
Backs: Audience, Product
“CRM software for small business”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Free plan limits.
prodesk24
Small shops wanting CRM, point of sale, HR and payroll in one browser app.