Smartsheet review
Updated October 12, 2026 · ForgeCue Editorial Team
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Our verdict
Smartsheet is a work management platform centered on project and portfolio management with real time visibility and connected workflows. It suits teams that want detailed resource planning, portfolio dashboards, centralized intake and client collaboration portals supported by enterprise grade security.
Key facts
- Best for
- Teams coordinating projects and portfolios in one place
- Tool type
- Project-management, Automation (Source, checked September 26, 2026)
- Pricing model
- Free trial
- Official website
- smartsheet.com
Pros and cons
Pros
- Offers Gantt, Kanban and dashboard views with role based visibility for teams.
- Connects workflows across tools and syncs data with AI tools teams use.
- Supports milestone tracking, dependencies, workload balancing and capacity planning.
- Provides centralized intake, approval workflows and client collaboration portals.
Cons
- Centers on structured project work, which adds overhead for very simple tasks.
- Emphasizes portfolio dashboards and reporting that smaller teams may underuse.
Who it suits
- Project teams coordinating delivery across departments
- Managers seeking portfolio visibility and resource planning
- Service teams handling client delivery at scale
Who should look elsewhere
- Individuals wanting simple personal task lists
Core features
Smartsheet organizes project and portfolio work with real time visibility across initiatives. Teams can plan resources, balance workloads and forecast capacity while tracking milestones and dependencies. Views include Gantt, Kanban and dashboards with role based visibility for different stakeholders. Centralized intake and approval workflows guide requests, and client collaboration portals support delivery at scale. The platform connects with other work apps to keep teams aligned and links data to AI tools for project intelligence, answers and customer reporting.
How Smartsheet compares
Frequently asked questions
What does Smartsheet provide?+
Smartsheet provides a work management platform for planning projects and portfolios. It helps teams set goals, organize work and move through delivery with connected workflows and visibility.
How does Smartsheet help with project management?+
Smartsheet supports real time project and portfolio visibility across initiatives. It includes resource planning, workload balancing, capacity planning and forecasting plus milestone and dependency tracking.
What views and workflows does Smartsheet include?+
Smartsheet includes Gantt, Kanban and dashboard views with role based visibility. Teams can use portfolio level dashboards, centralized intake and approval workflows and collaboration portals for delivery.
How does Smartsheet work with other tools?+
Smartsheet connects with other work apps to keep activity in sync across teams. It also connects data to AI tools for project intelligence, instant answers and reporting for customers.
Who uses Smartsheet?+
Smartsheet serves teams managing projects, client delivery and digital and IT portfolios. It supports cross team planning, service delivery at scale and leadership oversight with enterprise grade security.
Sources
- smartsheet.com checked September 26, 2026
Backs: Tool type
“Manage projects, automate workflows”
- smartsheet.com/try-it checked September 26, 2026
Backs: Pricing model
“Start a trial”
Compiled from 2 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Price from, Free plan, Usage limits.