SoftOne Technologies review

Updated September 28, 2026 · ForgeCue Editorial Team · Facts checked September 26, 2026

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Our verdict

SoftOne Technologies suits small businesses that want CRM and e-invoicing covered in the same product, with payroll bought as a separate module. Weigh any quote against the €16.66 median entry price for accounting software, and note there is no free plan, so a trial is the only way in.

Key facts

Best for
Small businesses wanting CRM and e-invoicing in one place, with payroll bought separately
Free plan
No (Source, checked September 26, 2026)
Local compliance
E-invoicing (Source, checked September 26, 2026)
Payroll
Add on (Source, checked September 26, 2026)
Platforms
iOS (Source, checked September 26, 2026)
Legal entity
SoftOne Technologies A.E. (Source, checked September 26, 2026)
Headquarters
Greece (Source, checked September 26, 2026)
Founded
2002 (Source, checked September 26, 2026)
Support channels
Help-centre (Source, checked September 26, 2026)
Audience
Small business
Pricing model
Free trial
Official website
softone.gr

CRM and helpdesk

Free plan
No (Source, checked September 26, 2026)
Product
CRM (Source, checked September 26, 2026)
Legal entity
SoftOne Technologies A.E. (Source, checked September 26, 2026)
Headquarters
Greece (Source, checked September 26, 2026)
Founded
2002 (Source, checked September 26, 2026)
Support channels
Help-centre (Source, checked September 26, 2026)
Audience
Small business
Pricing model
Free trial

Business tools

Free plan
No (Source, checked September 26, 2026)
Legal entity
SoftOne Technologies A.E. (Source, checked September 26, 2026)
Headquarters
Greece (Source, checked September 26, 2026)
Founded
2002 (Source, checked September 26, 2026)
Support channels
Help-centre (Source, checked September 26, 2026)
Audience
Small business
Pricing model
Free trial

Pros and cons

Pros

  • Aimed at small business, the audience label carried by 94.5% of the tools on this site.
  • Local compliance covers e invoicing, the item that 93.5% of the category here also carry.
  • An app is published for ios, so records can be checked away from the desk.
  • Founded in 2002, so the vendor is established rather than new.

Cons

  • Free plan: no, so nothing is available at no cost and the free trial is the only way in.
  • Payroll is sold as a add on, so the entry price does not cover staff payroll.
  • Support runs on help centre only.
SoftOne Technologies

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Scored 8.7 / 10 by ForgeCue.

Who it suits

  • Small businesses that want crm and e invoicing in the same product
  • Teams already running payroll in a separate tool and ready to fund another module
  • Companies filing under e-invoicing rules at home

Who should look elsewhere

  • ifirma, which offers a free plan where SoftOne Technologies has none
  • Billy, if having a free plan matters more than the CRM and e-invoicing pairing

What it does well

SoftOne Technologies covers the record keeping a small company runs on, with CRM as the crm module. Payroll is not part of the base package: it is a add on priced separately, so set aside budget for it before signing. A mobile app is published for ios, so iPhone and iPad users can reach customer records away from the desk rather than at a fixed workstation.

How SoftOne Technologies compares

Frequently asked questions

Is there a free plan to start on?+

Free plan: no. SoftOne Technologies does not hand out a permanent free tier, so a small business cannot settle in on one and add features later. The route in is a free trial, and only 51.8% of the sites compared here offer a free plan instead, which matters if starting without a subscription is the priority.

Can I try SoftOne Technologies before paying?+

Yes. The pricing model is a free trial, the same approach 72.1% of the accounting software on this site uses. Trial lengths across the site stretch as far as 365, so check how long the SoftOne trial lasts and set your evaluation around that window.

Does it cover Greek e-invoicing rules?+

It lists e invoicing among its local compliance items, and the company is based in Greece, where those rules bite hardest. E-invoicing also appears on 93.5% of the tools compared here, so treat it as a standard expectation rather than an extra.

Is payroll included in the price?+

No. Payroll is a add on rather than part of the base package, so the headline subscription leaves staff payroll out. That matches 22% of the sites here, while 73% fold payroll into the base, so price the extra module from the start.

Is there a mobile app?+

An app is published for ios, so iPhone and iPad users can open the software away from the desk instead of at a fixed workstation. The crm module is what it fronts, so expect customer records and account history on the move rather than heavy desk work.

Who is SoftOne Technologies built for?+

It is aimed at small business, the audience label on 94.5% of the tools here, and 95.4% across the accounting software ranking. That points to a company without a large ERP team, but one that wants customer management and filing in the same place.

How do I get help when something goes wrong?+

Support runs on help centre, so you get documentation rather than a person on the phone. Across the site 84.5% of the tools list a help centre, and 56% also offer phone support, so raise an issue early if a filing deadline is close.

Who is behind the product?+

The vendor is SoftOne Technologies A.E., founded in 2002. A long operating history matters when a buyer is weighing vendor risk, and a Greek base means e invoicing support is built into the product rather than handled by a separate local partner.

Sources

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Price from, Free trial length.

SoftOne Technologies

SoftOne Technologies

Small businesses wanting CRM and e-invoicing in one place, with payroll bought separately

8.7/10See alternatives