SurveySparrow review
Updated September 30, 2026 · ForgeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
SurveySparrow suits small businesses that need forms and response analytics in one place, and it covers both jobs without leaving the free plan. It supports a free plan alongside a 14 days free trial, and its security page lists SOC 2 Type II, ISO/IEC 27001:2022, HIPAA, Cyber Essentials and CSA STAR Level 1.
Key facts
- Best for
- Teams wanting one tool for forms, surveys and response analytics, starting on a free plan.
- Free plan
- Yes (Source, checked September 30, 2026)
- Usage limits
- 75 responses/quarter, 3 active surveys, 10 questions (Source, checked September 30, 2026)
- Free trial length
- 14 days (Source, checked September 30, 2026)
- Integrations
- 2,000 (Source, checked September 30, 2026)
- Tool type
- Forms, Analytics (Source, checked September 30, 2026)
- Compliance certifications
- SOC 2 Type II, ISO/IEC 27001:2022, HIPAA, Cyber Essentials, CSA STAR Level 1 (Source, checked September 30, 2026)
- Legal entity
- SurveySparrow Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2017 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Audience
- Beginners, Small business, Enterprise
- Pricing model
- Free plan, Free trial
- Official website
- surveysparrow.com
Apps and profiles
- Elsewhere
- LinkedInXyoutube.com
Pros and cons
Pros
- Free plan is available, which Datadog and AdBeacon do not offer
- A 14 days free trial sits alongside the free plan, so both free plan and free trial routes are open
- Free plan limits are stated clearly as 75 responses/quarter, 3 active surveys, 10 questions, which makes the upgrade trigger easy to spot
- Support runs on email, chat and phone, wider than chat alone
- Compliance certifications are published, including SOC 2 Type II and ISO/IEC 27001:2022
Cons
- Free plan caps you at 75 responses/quarter, 3 active surveys, 10 questions, so a campaign above that ceiling needs a paid plan
- SurveySparrow lists SOC 2 Type II, ISO/IEC 27001:2022 and HIPAA rather than a single scheme, and buyers who only need HIPAA still read the full list
- Unlike Datadog, the free plan is the main entry route, and unlike OZE there is no usage cap stated in sales or expenses
- Integrations number 2,000, and a reader counting connections against Datadog may want the detail per tool
Ready to try SurveySparrow?
Scored 9.4 / 10 by ForgeCue.
Who it suits
- Small businesses collecting survey and form responses and reading the results in the same tool
- Teams that need a usable free tier before paying, with a 14 days trial on the paid route
- Buyers who check certification pages before handling response data
Who should look elsewhere
- Datadog, if you want infrastructure and application monitoring rather than forms and response analytics
- AdBeacon, if the interest is ecommerce advertising rather than survey data collection
- OZE, if you are tracking sales and expense records instead of responses
Intro and renewal prices
SurveySparrow runs on free plan and free trial, so a buyer can start on the free plan or test a paid tier for 14 days before committing. That matters at entry, because the free route means no card decision on day one. Paid plans sit in the same band as other business tools on the site, where a typical entry price runs €7.89 to €29 with a median of €14.08. Renewal pricing across the site sits higher than introductory pricing, with a median renewal of €6.32 against an introductory median of €2.99, so a reader comparing tools should check the renewal figure on the plan they are eyeing rather than the first invoice. SurveySparrow states its entry and renewal figures on its own pricing pages, and the free plan means a trial buyer can size the paid tier against real response volume first.
Core features
The product sits in forms and analytics, covering form building and response analytics in one subscription rather than two tools. The free plan shows the shape of the product clearly, and its ceiling is 75 responses/quarter, 3 active surveys, 10 questions. That is the line a growing campaign hits first: response volume, active surveys and question count all share one limit, so a team that needs more of any one of them moves up a tier. Extensibility is broad, with 2,000 integrations, which matters more for analytics readers than the raw number suggests, since it covers the connectors a small business is likely to already run. For a category where buyers compare against Datadog, the relevant point is scope: SurveySparrow is built around collecting responses and reading them, not around infrastructure telemetry.
What you get free
The free plan is available, which separates SurveySparrow from Datadog and AdBeacon, neither of which offers one. Its limits are stated as 75 responses/quarter, 3 active surveys, 10 questions, so you can see the ceiling before signing up rather than discovering it mid-campaign. Paid plans can be tested for 14 days, which gives a buyer who needs more volume a way to judge the upgrade on real data. Taken together, free plan and free trial means the free plan and the trial cover both ends of the buying process: a permanent tier for light use and a time-boxed look at a paid tier for heavier use. Support is listed on the same pricing pages, so the free route does not mean working without help.
The company behind it
The service is provided by SurveySparrow Inc., registered in the US, with the company dating back to 2017. The entity name and country are the facts a procurement reviewer looks for first, since they set the contract and data jurisdiction before any feature question. Support runs on email, chat and phone, which is a wider spread than chat or email alone and includes a help centre for self-service answers. Security is documented separately, with SOC 2 Type II, ISO/IEC 27001:2022 and HIPAA published on its security pages. Together these give a reader the standard checks: who the vendor is, where it sits, how to reach it and what certifications it holds.
How SurveySparrow compares
- 9.4 vs 9.3
- 9.4 vs 9.1
9.4 vs 8.7- 9.4 vs 9.2
- 9.4 vs 9.3
9.4 vs 9.4
9.4 vs 8.5- 9.4 vs 9.2
- SurveySparrow vs BizzBox9.4 vs 8.7
- 9.4 vs 8.0
- 9.4 vs 9.5
9.4 vs 9.4
9.4 vs 9.4- 9.4 vs 9.3
9.4 vs 9.1
9.4 vs 9.1
9.4 vs 9.1- 9.4 vs 9.0
9.4 vs 9.0- 9.4 vs 8.9
9.4 vs 8.9
9.4 vs 8.8- 9.4 vs 8.7
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.0
9.4 vs 8.0
9.4 vs 8.0
Where SurveySparrow is available
- Available
- Everywhere except Belarus, Cuba, Iran, North Korea, Russia, Syria
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
Does SurveySparrow have a free plan?+
Yes. A free plan is available, with limits of 75 responses/quarter, 3 active surveys, 10 questions. That makes it usable for light collection and reading without spending, and it is the main difference from Datadog and AdBeacon, neither of which offers a free plan. You can size a paid tier from there.
How long is the free trial?+
The free trial runs for 14 days. That is a separate route from the free plan, and both appear on its pricing pages, so you can either start free and stay or test a paid tier for a fixed window. It sits at the upper end of trial lengths on the site.
What are the limits on the free plan?+
The free plan allows 75 responses/quarter, 3 active surveys, 10 questions. Responses, active surveys and question count are all capped together, so a growing campaign can hit the ceiling on any one of them. Check which limit binds for your use before assuming a paid tier is needed.
What does SurveySparrow actually cover?+
It covers forms and analytics, meaning form building and response analytics sit in the same subscription. You are not pairing a form tool with a separate analytics tool, which keeps the response data in one place. Category peers such as Datadog sit in a different area entirely.
Is there a security or compliance certification?+
Its security page lists SOC 2 Type II, ISO/IEC 27001:2022 and HIPAA. That is a broad set, and readers who handle sensitive response data can check the relevant entry for their own requirements. The list is published rather than summarised, so it can be read directly.
Who runs SurveySparrow?+
The provider is SurveySparrow Inc., registered in the US, and the company dates back to 2017. The legal entity and its country are the details a procurement reviewer checks first, since they set the contract and the data jurisdiction before feature questions come up.
How can you reach support?+
Support runs on email, chat and phone. That includes a help centre for self-service answers alongside direct contact routes. On the site as a whole, help centre and email are the most common channels, and SurveySparrow covers both of those plus more.
How many integrations does it have?+
The partners directory lists 2,000 integrations. For a reader running analytics on collected responses, the useful question is whether the tools you already use are covered, and the directory is where that gets checked. Scope of connectors matters more than the raw count.
Sources
- surveysparrow.com checked September 30, 2026
Backs: Tool type
“Market Research; Customer Feedback; Forms - Registrations, lead capture, RSVPs, quizzes, and payments”
- surveysparrow.com/about-us checked September 30, 2026
Backs: Founded
“2017 Launched”
- surveysparrow.com/legal/security checked September 30, 2026
Backs: Compliance certifications
“SOC 2 Type II; ISO/IEC 27001:2022; HIPAA; CYBER ESSENTIALS; CSA STAR Level 1”
- surveysparrow.com/legal/terms-of-service checked September 30, 2026
Backs: Headquarters, Legal entity
“SurveySparrow Inc., 2261 Market Street, STE 22625, San Francisco, CA 94306 USA”
- surveysparrow.com/partners checked September 30, 2026
Backs: Integrations
“With our platform supporting 2000+ integrations”
- surveysparrow.com/pricing checked September 30, 2026
Backs: Audience, Free plan, Free trial length, Pricing model, Support channels, Usage limits
“For students, freelancers, and personal projects; For teams that need collaboration; For large enterprises with complex needs”
Compiled from 6 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from.
SurveySparrow
Teams wanting one tool for forms, surveys and response analytics, starting on a free plan.