Updated October 18, 2026 · ForgeCue Editorial Team
Dolisoft vs EngageBay
EngageBay
Dolisoft
Higher score in this comparison
What sets them apart
| Compare | DolisoftReviewSee alternativesSee alternatives | EngageBayReviewVisitVisit |
|---|---|---|
| Price per user from | €14 | $14.99 |
| Free plan limits | Self-hosted open-source version free to download | 250 contacts, up to 15 users |
| Plan tiers | Dolibarr Basic, Dolibarr Premium | Free, Basic, Growth, Pro |
| Product | CRM | CRM, Help deskCovers more |
| Free trial length | 30 days | Not confirmed |
| Integrations | Not confirmed | 250 |
| Compliance certifications | Not confirmed | GDPR, DPF |
Same on both: Free plan (Yes).
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Key differences
- Dolisoft scores higher overall: 9.6 vs 9.4.
- Support channels: only Dolisoft offers Community.
- Support channels: only EngageBay offers Chat, Phone.
- Founded is lower at Dolisoft: 2003 vs 2017.
- Audience: only Dolisoft offers Enterprise.
- Audience: only EngageBay offers Beginners.
- Pricing model: only Dolisoft offers Free trial.
- Product: only EngageBay offers Help desk.
Our verdict on each
Dolisoft
Dolisoft suits small businesses that want a CRM they can host themselves and keep at a low per-seat cost. Entry sits at €14 per user, under the CRM median of €21.92, and Self-hosted open-source version free to download keeps a free self-hosted download in the mix.
EngageBay
EngageBay suits small businesses and beginners seeking CRM and help-desk tools with a free entry point. Its free plan allows 250 contacts, up to 15 users, giving a clear starting check on contact and user allowances before reviewing paid tiers for your growing team.
Score breakdown
| Area | Dolisoft | EngageBay |
|---|---|---|
| Cost | 9.7Price per user from €14 sits below the CRM median of €21.92 on a per-seat basis. | 9.7EngageBay lists a per-user starting price of $14.99. |
| Offer | 9.5 | 9.5EngageBay lists CRM and help-desk coverage as CRM and help desk. |
| Trust | 9.5Higher | 8.3EngageBay lists compliance coverage as GDPR and DPF. |
Where each is licensed and available
| Country | Dolisoft | EngageBay |
|---|---|---|
| Headquarters | Not confirmed | United States |
Where they rank in our lists
| Ranking | Dolisoft | EngageBay |
|---|---|---|
| CRM software | 15 of 161 | 2 of 161 |
What we checked
Dolisoft
- dolibarr.org: 6 facts, checked September 26, 2026
- dolicloud.com: 5 facts, checked September 26, 2026
EngageBay
- engagebay.com: 13 facts, checked September 28, 2026
Every fact side by side
| Fact | Dolisoft | EngageBay |
|---|---|---|
| Audience | Small business, Enterprise | Small business, Beginners |
| Pricing model | Free plan, Free trialCovers more | Free plan |
| Legal entity | Dolibarr Association | EngageBay Inc. |
| Headquarters | Not confirmed | United States |
| Founded | 2003Lower | 2017 |
| Support channels | Email, Help centre, Community | Email, Chat, Phone, Help centre |
Business tools
| Fact | Dolisoft | EngageBay |
|---|---|---|
| Price from | €14 | Not confirmed |
| Usage limits | Basic: 4 GB, 2000 API calls/month | Not confirmed |
| Tool type | Project management, HR, Payments | Not confirmed |
Accounting software
| Fact | Dolisoft | EngageBay |
|---|---|---|
| Platforms | Windows, Mac, Linux, Docker, Cloud | Not confirmed |
Email marketing
| Fact | Dolisoft | EngageBay |
|---|---|---|
| Price at 1,000 contacts | Not confirmed | $64.99 |
| Price at 10,000 contacts | Not confirmed | $119.99 |
Where each stands against the rest
| Fact | Dolisoft | EngageBay | Median |
|---|---|---|---|
| Free trial length | 30 dayshighest quarter | Not confirmed | 14 days |
| Integrations | Not confirmed | 250above the median | 77 |
Median across 81 listed software products.
Pros and cons
Dolisoft
Pros
- Self-hosted open-source version free to download lets a team run the core product without a subscription fee
- Entry cost of €14 per user compares well with CreatorHero at $39.99 and Infloww at $40
- Windows, Mac and Linux covers Windows, Mac, Linux, Docker and Cloud, leaving the hosting choice open
Cons
- Basic: 4 GB, 2000 API calls/month caps the entry hosted tier, so heavier API work pushes a team toward Premium
- Support runs on email, help centre and community only, which is thinner than a phone-led service
- €14 is undercut by Freshsales at $9, so it is not the cheapest seat price here
EngageBay
Pros
- The listed allowances of 250 contacts, up to 15 users give you a clear free entry point to review contacts and users before paying.
- The listed total of 250 integrations helps you judge how EngageBay might sit alongside tools you already use.
- Contact based pricing at $64.99 and $119.99 gives you separate listed points for larger contact needs.
Cons
- The included allowances are capped at 250 contacts, up to 15 users, so a growing list or a larger team may need to look beyond the entry allowances.
- EngageBay at $14.99 is higher than Nutshell at $13, which matters when you compare per-user starting prices.
Who each suits
Dolisoft
Who it suits
- Small businesses that want to run the CRM on their own hardware across Windows, Mac and Linux
- Teams comfortable installing and maintaining a self-hosted system, since Self-hosted open-source version free to download puts the hosting work on you
- Buyers who want a trial of 30 days on the hosted plans before committing
Who should look elsewhere
- Shops that want the lowest seat price, since Freshsales lists $9 against Dolisoft's €14
- Teams that need phone or live chat help, since email, help centre and community covers email, a help centre and community only
- Buyers who need heavy API work on the entry plan, since Basic: 4 GB, 2000 API calls/month applies to Basic
EngageBay
Who it suits
- Small businesses comparing CRM and help-desk options, with EngageBay listing coverage as CRM and help desk.
- Beginners wanting a free entry point with stated allowances of 250 contacts, up to 15 users and audience focus of small business and beginners.
- Teams that value many connections alongside clear tiers, with 250 integrations and Free, Basic, Growth, Pro.
Who should look elsewhere
- If a lower listed per-user starting price is your main concern, check Nutshell at $13 against EngageBay at $14.99.
- If your contact base already exceeds the free allowances of 250 contacts, up to 15 users, compare Bumpa and Dolisoft before settling on EngageBay.
Questions about each
Dolisoft
How much does Dolisoft cost per user?+
Per-user pricing starts at €14. Hosted plans are sold as Dolibarr Basic and Dolibarr Premium, and Basic: 4 GB, 2000 API calls/month describes the storage and API allowance that comes with Basic. A 30 trial is available on the hosted tiers.
Is there a free version of Dolisoft?+
Yes, a free plan exists, and Self-hosted open-source version free to download sets out what it covers: a self-hosted open-source version that is free to download. You host and maintain it yourself, so the trade is a no-cost download against your own server time.
EngageBay
What is EngageBay's per-user starting price?+
EngageBay lists a per-user starting price of $14.99. That figure describes the entry per-user price and sits alongside separate contact based prices. Check which pricing basis matches the option you are reviewing so you compare matching measures.
What does EngageBay charge at the lower listed contact volume?+
For the lower listed contact volume, EngageBay gives a price of $64.99. This is a contact based price, separate from the per-user starting price of $14.99. Confirm whether you are comparing contact pricing or per-user pricing before deciding.
Other options to compare
Other matchups
EngageBay
Dolisoft