Updated September 29, 2026 · ForgeCue Editorial Team
Dolisoft vs Riibase
Riibase
Dolisoft
Higher score in this comparison
Dolisoft vs Riibase: the differences
| Compare | DolisoftReviewSee alternativesSee alternatives | RiibaseReviewVisitVisit |
|---|---|---|
| Price per user from | €14 | $19.95 |
| Free plan | YesHas it | No |
| Free trial length | 30 daysHigher | 10 days |
| Plan tiers | Dolibarr Basic, Dolibarr Premium | Starter, Pro, Enterprise |
| Product | CRM | CRM, Help deskCovers more |
| Free plan limits | Self-hosted open-source version free to download | Not confirmed |
| Integrations | Not confirmed | 6 |
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Key differences
- Dolisoft scores higher overall: 9.6 vs 8.7.
- Free plan: only Dolisoft.
- Free trial length is higher at Dolisoft: 30 days vs 10 days.
- Pricing model: only Dolisoft offers Free plan.
- Product: only Riibase offers Help desk.
Our verdict on each
Dolisoft
Dolisoft suits small businesses that want a CRM they can host themselves and keep at a low per-seat cost. Entry sits at €14 per user, under the CRM median of €21.92, and Self-hosted open-source version free to download keeps a free self-hosted download in the mix.
Riibase
Riibase suits small business and enterprise teams that want CRM with help desk in CRM and help desk across Starter, Pro, and Enterprise. Entry sits at Starter at $19.95 with trial cover of 10 and support through email, chat and phone for daily sales and service operations.
Score breakdown
| Area | Dolisoft | Riibase |
|---|---|---|
| Cost | 9.7HigherPrice per user from €14 sits below the CRM median of €21.92 on a per-seat basis. | 8.7Entry clarity is helped by Starter at $19.95 with trial cover of 10. |
| Offer | 9.5Higher | 8.7Coverage spans CRM and help desk with support through email, chat and phone and payroll marked included. |
| Trust | 9.5 | Not confirmed |
Where they rank in our lists
| Ranking | Dolisoft | Riibase |
|---|---|---|
| Accounting software | 33 of 666 | 4 of 666 |
| CRM software | 15 of 161 | 1 of 161 |
Choosing between them
Pick Dolisoft if cost, offer, free plan, and free trial length matter most.
Pick Riibase if product matter most.
Every fact side by side
| Fact | Dolisoft | Riibase |
|---|---|---|
| Audience | Small business, Enterprise | Small business, Enterprise |
| Pricing model | Free plan, Free trialCovers more | Free trial |
| Legal entity | Dolibarr Association | Not confirmed |
| Founded | 2003 | Not confirmed |
| Support channels | Email, Help centre, Community | Not confirmed |
Business tools
| Fact | Dolisoft | Riibase |
|---|---|---|
| Price from | €14 | $19.95 |
| Usage limits | Basic: 4 GB, 2000 API calls/month | Not confirmed |
| Tool type | Project management, HR, Payments | Not confirmed |
Accounting software
| Fact | Dolisoft | Riibase |
|---|---|---|
| Users included | Not confirmed | 5 |
| Payroll | Not confirmed | Included |
| Bank feeds | Not confirmed | Yes |
| Platforms | Windows, Mac, Linux, Docker, Cloud | Not confirmed |
Where each stands against the rest
| Fact | Dolisoft | Riibase | Median |
|---|---|---|---|
| Free trial length | 30 dayshighest quarter | 10 dayslowest quarter | 14 days |
| Integrations | Not confirmed | 6lowest quarter | 77 |
Median across 81 listed software products.
Pros and cons
Dolisoft
Pros
- Self-hosted open-source version free to download lets a team run the core product without a subscription fee
- Entry cost of €14 per user compares well with CreatorHero at $39.99 and Infloww at $40
- Windows, Mac and Linux covers Windows, Mac, Linux, Docker and Cloud, leaving the hosting choice open
Cons
- Basic: 4 GB, 2000 API calls/month caps the entry hosted tier, so heavier API work pushes a team toward Premium
- Support runs on email, help centre and community only, which is thinner than a phone-led service
- €14 is undercut by Freshsales at $9, so it is not the cheapest seat price here
Riibase
Pros
- Covers CRM and help desk, so CRM records and help-desk tickets stay in shared view for daily work across teams.
- Support spans email, chat and phone, giving email plus chat plus phone paths without added routing.
- Payroll is marked included, which keeps pay activity inside the same workspace for operators.
Cons
- Free plan is absent, so evaluation rests on trial cover of 10 before Starter at $19.95 applies.
- Trial cover of 10 sits below the site median of 14, so testing time feels tight.
- Integration scope of 6 can feel narrow for teams that connect many tools, unlike broader picks such as Maniana AI.
Who each suits
Dolisoft
Who it suits
- Small businesses that want to run the CRM on their own hardware across Windows, Mac and Linux
- Teams comfortable installing and maintaining a self-hosted system, since Self-hosted open-source version free to download puts the hosting work on you
- Buyers who want a trial of 30 days on the hosted plans before committing
Who should look elsewhere
- Shops that want the lowest seat price, since Freshsales lists $9 against Dolisoft's €14
- Teams that need phone or live chat help, since email, help centre and community covers email, a help centre and community only
- Buyers who need heavy API work on the entry plan, since Basic: 4 GB, 2000 API calls/month applies to Basic
Riibase
Who it suits
- Small-business teams that pick Riibase over Bumpa for CRM and help desk with payroll marked included.
- Enterprise teams that pick Riibase over Dolisoft for email, chat and phone covering email, chat, and phone.
- Service led teams that pick Riibase over Maniana AI for help-desk joined with CRM in CRM and help desk.
Who should look elsewhere
- Teams that need lasting free access may prefer Maniana AI because Free plan is absent at Riibase.
- Teams that need very long evaluation may prefer Dolisoft because trial cover of 10 is compact.
Current offers
Riibase
Current offer
Discount code
25% OFF on all plans with code WELCOME25: 25%
Use coupon code WELCOME25 to redeem before 31 December 2026
Source, checked September 28, 2026
Questions about each
Dolisoft
How much does Dolisoft cost per user?+
Per-user pricing starts at €14. Hosted plans are sold as Dolibarr Basic and Dolibarr Premium, and Basic: 4 GB, 2000 API calls/month describes the storage and API allowance that comes with Basic. A 30 trial is available on the hosted tiers.
Is there a free version of Dolisoft?+
Yes, a free plan exists, and Self-hosted open-source version free to download sets out what it covers: a self-hosted open-source version that is free to download. You host and maintain it yourself, so the trade is a no-cost download against your own server time.
Riibase
What does Riibase cost at entry?+
Starter entry is listed at $19.95, with Pro and Enterprise positioned above it in Starter, Pro, Enterprise. Free plan is absent, so paid entry starts at Starter and trial cover of 10 is the path to review fit before committing to billing.
Is there a free plan?+
Free plan is absent, so there is no lasting no cost tier to run the workspace over time. The listed route is trial cover of 10, then paid entry through Starter at $19.95 within Starter, Pro, Enterprise. Teams that need ongoing free use should look at Maniana AI instead.
Other options to compare
Other matchups
Riibase
Dolisoft