Updated October 18, 2026 · ForgeCue Editorial Team
EngageBay vs Pubrio
EngageBay
Higher score in this comparison
Pubrio
EngageBay vs Pubrio: the differences
| Compare | EngageBayReviewVisitVisit | PubrioReviewVisitVisit |
|---|---|---|
| Free plan limits | 250 contacts, up to 15 users | 100 credits per month |
| Plan tiers | Free, Basic, Growth, Pro | free, startup, corporate, organization |
| Integrations | 250Higher | 4 |
| Product | CRM, Help deskCovers more | CRM |
| Price per user from | $14.99 | Not confirmed |
| Compliance certifications | GDPR, DPF | Not confirmed |
Same on both: Free plan (Yes).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- EngageBay scores higher overall: 9.4 vs 9.1.
- Integrations is higher at EngageBay: 250 vs 4.
- Support channels: only EngageBay offers Chat, Phone, Help centre.
- Support channels: only Pubrio offers Community.
- Audience: only EngageBay offers Beginners.
- Audience: only Pubrio offers Enterprise.
- Product: only EngageBay offers Help desk.
Our verdict on each
EngageBay
EngageBay suits small businesses and beginners seeking CRM and help-desk tools with a free entry point. Its free plan allows 250 contacts, up to 15 users, giving a clear starting check on contact and user allowances before reviewing paid tiers for your growing team.
Pubrio
Pubrio suits small businesses and enterprise teams that want analytics and automation from the same product, with a free plan covering 100 credits/month. Paid tiers differ only in credit volume, so the deciding question is how much work a month you actually run.
Score breakdown
| Area | EngageBay | Pubrio |
|---|---|---|
| Cost | 9.7HigherEngageBay lists a per-user starting price of $14.99. | 9.4A free plan covers 100 credits/month, and paid tiers add credits on the same monthly model. |
| Offer | 9.5HigherEngageBay lists CRM and help-desk coverage as CRM and help desk. | 8.8A single product covers analytics and automation work instead of splitting it across separate tools. |
| Trust | 8.3EngageBay lists compliance coverage as GDPR and DPF. | Not confirmed |
Where each is licensed and available
| Country | EngageBay | Pubrio |
|---|---|---|
| Headquarters | United States | United Arab Emirates |
How they place
| Ranking | EngageBay | Pubrio |
|---|---|---|
| CRM software | 2 of 161 | 12 of 161 |
If neither fits
Pipedrive has integrations at 500, against 250 for EngageBay and 4 for Pubrio.
Pipedrive reviewSources behind this comparison
EngageBay
- engagebay.com: 13 facts, checked September 28, 2026
Pubrio
- docs.pubrio.com: 6 facts, checked October 1, 2026
- pubrio.com: 4 facts, checked October 1, 2026
Every fact side by side
| Fact | EngageBay | Pubrio |
|---|---|---|
| Audience | Small business, Beginners | Small business, Enterprise |
| Pricing model | Free plan | Free plan |
| Legal entity | EngageBay Inc. | Pubrio Limited |
| Headquarters | United States | United Arab Emirates |
| Founded | 2017 | Not confirmed |
| Support channels | Email, Chat, Phone, Help centre | Email, Community |
Email marketing
| Fact | EngageBay | Pubrio |
|---|---|---|
| Price at 1,000 contacts | $64.99 | Not confirmed |
| Price at 10,000 contacts | $119.99 | Not confirmed |
Where each stands against the rest
| Fact | EngageBay | Pubrio | Median |
|---|---|---|---|
| Price per user from | $14.99lowest quarter | Not confirmed | $25 |
| Integrations | 250above the median | 4lowest quarter | 77 |
Median across 52 listed software products.
Pros and cons
EngageBay
Pros
- The listed allowances of 250 contacts, up to 15 users give you a clear free entry point to review contacts and users before paying.
- The listed total of 250 integrations helps you judge how EngageBay might sit alongside tools you already use.
- Contact based pricing at $64.99 and $119.99 gives you separate listed points for larger contact needs.
Cons
- The included allowances are capped at 250 contacts, up to 15 users, so a growing list or a larger team may need to look beyond the entry allowances.
- EngageBay at $14.99 is higher than Nutshell at $13, which matters when you compare per-user starting prices.
Pubrio
Pros
- Plans differ only in how many credits they include each month, so the price step follows workload rather than a change of product.
- Enrichment for CRM pairs global database coverage with real-time agentic research.
- The same product is pitched at small-business buyers and at enterprise expansion teams.
Cons
- Support runs on email and community only, so a business-critical issue has no direct line to a person.
- Procurement that needs a UK-registered counterparty will not match Pubrio Limited.
- Documented partner integrations are limited, so a stack that depends on specialist connectors needs checking first.
Who each suits
EngageBay
Who it suits
- Small businesses comparing CRM and help-desk options, with EngageBay listing coverage as CRM and help desk.
- Beginners wanting a free entry point with stated allowances of 250 contacts, up to 15 users and audience focus of small business and beginners.
- Teams that value many connections alongside clear tiers, with 250 integrations and Free, Basic, Growth, Pro.
Who should look elsewhere
- If a lower listed per-user starting price is your main concern, check Nutshell at $13 against EngageBay at $14.99.
- If your contact base already exceeds the free allowances of 250 contacts, up to 15 users, compare Bumpa and Dolisoft before settling on EngageBay.
Pubrio
Who it suits
- Small businesses that want to prove a workflow at no cost before paying anything.
- Enterprise teams consolidating reporting and automation under a single vendor.
- Buyers whose onboarding process records vendor jurisdiction from the terms.
Who should look elsewhere
- Anyone who needs phone or live chat support.
- Teams whose existing stack depends on a long list of third-party connectors.
- Buyers who need a vendor registered in the UK.
Questions about each
EngageBay
What is EngageBay's per-user starting price?+
EngageBay lists a per-user starting price of $14.99. That figure describes the entry per-user price and sits alongside separate contact based prices. Check which pricing basis matches the option you are reviewing so you compare matching measures.
What does EngageBay charge at the lower listed contact volume?+
For the lower listed contact volume, EngageBay gives a price of $64.99. This is a contact based price, separate from the per-user starting price of $14.99. Confirm whether you are comparing contact pricing or per-user pricing before deciding.
Pubrio
What does Pubrio cost?+
Pubrio lists free, startup, corporate and organization tiers, and plans differ only in how many credits they include each month. That makes 100 credits/month the figure to weigh when you work out which tier fits, rather than comparing long feature lists between tiers.
Is there a free plan, and what do I get on it?+
Yes, a free plan is available and its limits are a monthly credit allowance, the same 100 credits/month figure that governs the entry tier. Because the free tier runs on the same credit model as the paid tiers, you can prove a workflow and read reports before spending anything.