Updated September 28, 2026 · ForgeCue Editorial Team
Close vs Monday.com
Close
Higher score in this comparison
Monday.com
Where Close and Monday.com differ
| Compare | ||
|---|---|---|
| Price per user from | $19 | €9 |
| Free plan | No | YesHas it |
| Plan tiers | Solo, Essentials, Growth, Scale | Free, Basic, Standard, Pro, Enterprise |
| Product | CRM | CRM, Help deskCovers more |
| Free plan limits | Not confirmed | Up to 2 seats, 3 boards, 3 docs |
| Integrations | Not confirmed | 200 |
Same on both: Free trial length (14 days).
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.
Key differences
- Close scores higher overall: 9.3 vs 9.1.
- Free plan: only Monday.com.
- Support channels: only Close offers Email, Chat, Phone.
- Founded is lower at Monday.com: 2012 vs 2013.
- Audience: only Monday.com offers Enterprise.
- Pricing model: only Monday.com offers Free plan.
- Product: only Monday.com offers Help desk.
Our verdict on each
Close
Close is a small business CRM built on Solo, Essentials, Growth, Scale tiers, with a 14-day trial standing in for a free plan. It suits sales teams that want email, chat, phone and help centre support from Elastic Inc, and that prefer one subscription to several tools.
Monday.com
Monday.com suits small business and enterprise teams, with a plan ladder that starts on a free plan and entry paid seats at €9 per user. The trade-off is breadth: the free tier stops at Up to 2 seats, 3 boards, 3 docs, so growth means moving up the ladder.
Score breakdown
| Area | Close | Monday.com |
|---|---|---|
| Cost | 9.0Close's $19 entry places it 19 of 61 on this measure. | 9.5HigherA free plan is listed and a free trial of 14 days precedes the €9 per user entry price. |
| Offer | 9.9Higher | 8.7 |
| Trust | 8.7 | 8.8Higher |
Where they rank in our lists
| Ranking | Close | Monday.com |
|---|---|---|
| CRM software | 6 of 161 | 11 of 161 |
Licences and countries
| Country | Close | Monday.com |
|---|---|---|
| Headquarters | United States | Israel |
Where these facts come from
Close
- close.com: 11 facts, checked September 26, 2026
Monday.com
- monday.com: 8 facts, checked September 26, 2026
- en.wikipedia.org: 3 facts, checked September 26, 2026
- latterly.org: 1 fact, checked September 26, 2026
- support.monday.com: 1 fact, checked September 26, 2026
Every fact side by side
| Fact | Close | Monday.com |
|---|---|---|
| Audience | Small business | Small business, EnterpriseCovers more |
| Pricing model | Free trial | Free plan, Free trialCovers more |
| Legal entity | Elastic Inc | monday.com Ltd. |
| Headquarters | United States | Israel |
| Founded | 2013 | 2012Lower |
| Support channels | Email, Chat, Phone, Help centreCovers more | Help centre |
Business tools
| Fact | Close | Monday.com |
|---|---|---|
| Price from | Not confirmed | €9 |
| Usage limits | Not confirmed | Free: up to 2 seats, 3 boards |
| Tool type | Not confirmed | Project management |
Where each stands against the rest
| Fact | Close | Monday.com | Median |
|---|---|---|---|
| Free trial length | 14 daysat the median | 14 daysat the median | 14 days |
| Integrations | Not confirmed | 200above the median | 77 |
Median across 81 listed software products.
Pros and cons
Close
Pros
- Entry at $19 per user, comfortably under the €43.85 upper range for CRMs here.
- Support covers email, chat and phone, which is wider than email alone.
- A clear ladder of Solo, Essentials, Growth, Scale plans, so a small team can read the upgrade path.
Cons
- There is no free plan, so a small team pays for a seat before it knows the fit.
- At $19 per user it sits above Freshsales at $9, so a strict price comparison leads elsewhere.
Monday.com
Pros
- Plan choice is easy to read, since the ladder runs Free, Basic, Standard, Pro, Enterprise from the free tier to an enterprise tier.
- Connection breadth is the strongest argument, with 200 integrations listed for outside tools.
- It covers both CRM and help desk, so sales and support work can share the same workspace.
Cons
- Support runs on help centre only, so a team that wants phone or chat help has to look elsewhere.
- The free plan is a starting point rather than a home, since it allows Up to 2 seats, 3 boards, 3 docs and no more.
- Entry per user is not the lowest on this shortlist, because Freshsales lists $9 against Monday.com's €9.
Who each suits
Close
Who it suits
- Small sales teams shopping for crm priced in the middle of the range.
- Teams willing to test on a 14-day trial rather than a permanent free tier.
- Buyers who value email, chat and phone support inside the same subscription.
Who should look elsewhere
- Price-first buyers should compare Freshsales, which starts at $9 per user.
- Anyone budgeting above Close's $19 entry can check CreatorHero at $39.99 and Infloww at $40, which price the same slot higher.
Monday.com
Who it suits
- Small businesses that want CRM, help desk and project management in a single workspace.
- Enterprise teams that want a documented path upward, since the plans run Free, Basic, Standard, Pro, Enterprise.
- Teams with a broad tool stack, since 200 integrations are listed.
Who should look elsewhere
- Buyers on the smallest per user budget, since Freshsales lists $9 per user against Monday.com's €9.
- Teams that need live phone or chat support rather than a help centre, who should also weigh CreatorHero at $39.99 and Infloww at $40 per user.
Current offers
Close
Current offer
Free trial
14-day free trial: 14 days free
No credit card required
Source, checked September 26, 2026
Questions about each
Close
How much does Close cost per user?+
Close lists entry at $19 per user, which sits under the €21.75 median across the brands compared here. Plans are named Solo, Essentials, Growth, Scale, so the entry tier is the cheapest point in the ladder. Read each tier for what it includes.
Does Close offer a free plan?+
There is no free plan, so a trial is the only route in before you pay. Close's stated model is free trial, and the trial runs 14 days, matching the 14 median for CRMs here. After the trial ends, a paid seat is the next step.
Monday.com
How much does Monday.com cost per user?+
Entry pricing starts at €9 per user. A free trial of 14 days comes first, so a team can evaluate the paid tiers without paying, and a free plan is also listed for anyone who would rather not run a trial. The site's median per user entry sits at €21.75, so Monday.com is priced under the middle of the market.
What is included in the Monday.com free plan?+
The free plan is listed, and it allows Up to 2 seats, 3 boards, 3 docs. That covers a short pilot for a small team, and beyond those caps a paid tier is needed. The paid ladder runs Free, Basic, Standard, Pro, Enterprise, so moving up means choosing a tier rather than pricing each area separately.