Homebase review
Updated September 30, 2026 · ForgeCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Homebase suits teams in small business that need scheduling plus HR and payments in a unified option with support across chat, phone and help centre. Paid access starts at $30 with Up to 10 employees at 1 location, so growing shops can use the entry option and trial paid tools for 14 days before committing.
Key facts
- Best for
- Shift teams that want scheduling with HR and payments in a single place.
- Price from
- $30 (Source, checked September 30, 2026)
- Free plan
- Yes (Source, checked September 30, 2026)
- Usage limits
- Up to 10 employees at 1 location (Source, checked September 30, 2026)
- Free trial length
- 14 days (Source, checked September 30, 2026)
- Integrations
- 17 (Source, checked September 30, 2026)
- Tool type
- Scheduling, HR, Payments (Source, checked September 30, 2026)
- Legal entity
- Pioneer Works, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
- Official website
- joinhomebase.com
Accounting software
- Price from
- $30 (Source, checked September 30, 2026)
- Free plan
- Yes (Source, checked September 30, 2026)
- Free trial length
- 14 days (Source, checked September 30, 2026)
- Users included
- 10 (Source, checked September 30, 2026)
- Payroll
- Add on (Source, checked September 30, 2026)
- Integrations
- 17 (Source, checked September 30, 2026)
- Platforms
- iOS, Android (Source, checked September 30, 2026)
- Legal entity
- Pioneer Works, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Support channels
- Chat, Phone, Help-centre (Source, checked September 30, 2026)
- Audience
- Small business
- Pricing model
- Free plan, Free trial
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Entry option without payment keeps early costs down, with paid access at $30 when you grow.
- Trial for 14 days gives room to test scheduling before paid billing starts.
- Cover across scheduling, HR and payments joins scheduling with HR and payments for shift teams.
- Support across chat, phone and help centre includes phone contact, helpful next to chat only options near Pocket at $19.99.
Cons
- Paid start at $30 costs more than Pocket at $19.99 for tight budgets.
- Entry cap of Up to 10 employees at 1 location may feel tight as rosters grow across shifts.
- Payroll is add on, so budgeting must allow an extra charge beyond the base plan.
Ready to try Homebase?
Scored 9.1 / 10 by ForgeCue.
Who it suits
- Small retail and hospitality teams that exceed 1 set, 1 invitee per event at Flexibits and need cover for Up to 10 employees at 1 location.
- Shift managers who find Appointy too booking led and prefer staff scheduling with HR and payments.
- Budget minded owners comparing Pocket at $19.99 who still want phone support and team tools.
Who should look elsewhere
- Teams larger than Up to 10 employees at 1 location that need broader rosters, where Appointy may fit booking led work better.
- Solo bookers fine within 1 set, 1 invitee per event at Flexibits without staff scheduling extras.
Intro and renewal prices
You can start on the entry option without payment and move to paid access at $30 when limits or added tools matter for your team. The paid tier trial lasts for 14 days, which gives you time to check scheduling fit, staff setup and daily routines before billing continues. That structure helps you separate the cost to try from the cost to keep using the service across billing periods. If you stay small, the entry option remains available, while growth points toward the paid tier at $30. Trial length for 14 days sits in line with common trial practice, so you are not rushed through setup. For budgeting, treat $30 as the starting point for paid use and the period for 14 days as your evaluation window, then decide based on staff size, shift volume and pay cycle needs. This approach lets you plan spend around actual roster demands.
Core features
Core use centers on Up to 10 employees at 1 location, which sets clear room for a small roster operating from a single work site. You can publish shifts, track hours and keep daily coverage visible without adding complexity meant for larger operations. The catalogue behind the product counts 17, which signals added depth where payroll, point of sale and related workflows connect to scheduling. For managers, that means fewer manual handoffs between roster planning and adjacent tasks. For staff, it means clearer shift detail and steadier communication around availability. As your team approaches Up to 10 employees at 1 location, review whether the entry scope still fits or whether paid tiers with broader capacity and 17 linked options would serve coverage, compliance routines and pay preparation with less friction across the week.
Integrations
Connection depth is framed by 17, which helps link scheduling with payroll, sales and team tools you already use. You can reduce duplicate entry and keep hours, shifts and staff records closer together across systems. Mobile reach is provided through iOS and Android, so managers and hourly staff can view schedules, swap guidance and respond to changes away from a desk. That mobile presence matters for retail, hospitality and field teams where coverage shifts during the day. Together, 17 and iOS and Android shape a setup aimed at practical coordination rather than desk bound planning. Review the current list behind 17 against your stack, then confirm that iOS and Android matches the devices your team carries.
The company behind it
The service is operated by Pioneer Works, Inc., which gives you a named provider behind billing, terms and data handling. The home base is in the United States, which helps you place support hours, language and operating context for your account. Day to day help is available across chat, phone and help centre, so you can use chat for quick roster questions, phone for urgent coverage issues and the help centre for guides and setup detail. That mix suits shift environments where timing matters and managers need answers during operating hours. Before you commit, review the policies published by Pioneer Works, Inc., confirm fit for operations based in the United States expectations and save the paths within chat, phone and help centre that your managers will use most.
How Homebase compares
Homebase vs Riibase9.1 vs 8.7- 9.1 vs 9.3
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Frequently asked questions
How much does Homebase cost to start using?+
Paid use starts at $30 for the paid tier, while the entry option without payment stays available for very small teams. You can also evaluate paid tools for 14 days before deciding. That setup lets you match spend to staff size and change tiers as shift needs grow over time.
Does Homebase include an option without payment?+
Yes, an entry option without payment is available for small setups. You can run basic scheduling and team coordination there before moving to paid access at $30. That path helps you confirm fit with your roster and location needs before you commit to billing.
How long can you try paid features before paying?+
The trial period lasts for 14 days. You can use that window to set up staff, publish shifts and test daily use. If the workflow fits your team, you can then choose between the entry option and paid access at $30.
What team size fits the entry limits?+
The entry scope is Up to 10 employees at 1 location and includes cover for 10. You can manage a small roster in a single place without moving up a tier. As headcount or shift complexity rises, paid access at $30 becomes the more natural fit.
Which devices can you use to run Homebase?+
Mobile access is provided through iOS and Android. You can manage schedules, check shifts and support staff from phones used on the floor. That mobile focus helps managers and hourly teams stay aligned during busy periods and shift changes.
How do you get help and who operates the service?+
Support is available across chat, phone and help centre. You can choose chat, phone or help centre resources based on urgency and issue type. The provider is Pioneer Works, Inc. based in the United States, which helps you know who operates the service you rely on.
Sources
- joinhomebase.com checked September 30, 2026
Backs: Audience, Free plan, Pricing model, Tool type
“Trusted by 150,000+ small businesses”
- joinhomebase.com/integrations checked September 30, 2026
Backs: Integrations
“17 integrations shown”
- joinhomebase.com/pricing checked September 30, 2026
Backs: Free trial length, Payroll, Platforms, Price from, Support channels, Usage limits, Users included
“Free 14-day trial of All-in-One”
- joinhomebase.com/privacy checked September 30, 2026
Backs: Headquarters, Legal entity
“835 Howard St, Floor 2 San Francisco, CA 94103”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.